SUMMARY

• Meticulous, organized and determined Business Analyst Manager with a superb client satisfaction and appreciation records over 12+ years of experience.
• Adept at interdepartmental coordination to maximize business functionality and efficiency
• Skilled in identifying and documenting quality business requirements for new system implementation and major enhancements.
• Demonstrated ability to manage multi - functional teams to solve problems and address challenges.
• Extensive experience in business analysis skills
• Excellent knowledge of business processes and workflow concepts
• Strong problem-solving and analytical abilities
• Exceptional evaluation and judgment skills
• High oral and written communication skills
• Excellent interaction skills and training skills
• Good Leadership and collaboration skills

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Security Analyst

Responsibilities:

• Assess, Design and Implement the concept of Role Based Access Management across the organization based on the job function
• Define roles by job function and build functional roles in IAM
• Standardized repeatable processes, Engage access champions to define and confirm Access Requirements
• Reduce delays in on-boarding and off-boarding new hires / transfers
• Mitigate risk of unauthorized access
• Obtain and review available documentation (e.g. HR Data, Organizational Structure / charts, etc.)
• Build an User Access model as an approach to functional role design
• Conduct stakeholder interviews to understand business processes and job responsibilities and follow­up on any action items from the meetings
• Build functional role in Oracle OIM, validate and technical testing of roles
• Document daily activities and key compliance control points
• Identify and segment the typical job functions for candidate user types
• Recommended role composition for the in-scope users and role structure for the business based on how they are organized operationally
• Provide additional insight into any nuances that may affect how the roles may need to be structured or scoped organizationally
• Validate role assignments and Standardize access for users through phased roll out

Confidential

Associate Business Manager

Responsibilities:

• Write Epics, User Stories as per the client requirements
• Participate in RAD/JAD, Scrum Meetings, finalize the requirements and estimation
• Conduct preliminary review walkthrough of the business requirement with the stake holders
• Clarify the development and testing team queries on the requirements or on the application level
• Analyze existing systems architectures, processes and provide effective solutions with seamless interfaces with downstream applications
• Conduct workshops, interviews, review sessions with business users
• Establish credibility that will bridge and facilitate the gap between business needs and technical needs with the business partners
• Provide project workflow management by managing plans, resources and task allocations within the project

Confidential

Associate Business Manager Implementation

Responsibilities:

• Prepare Business Requirement Document which includes Functional and Non Functional related specifications as per the clients requirements
• Conduct review sessions with AIG business users, document the requirements and obtain sign-off from business stakeholders
• Perform gap analysis to understand and assess clients current business processes and technology landscape with the future scope
• Prepare Test Strategy, design Automated Regression Testing processes, support and manage UAT
• Coordinate with offshore team and AIG business stake holders and obtain their sign off

Confidential

Business Analyst

Responsibilities:

• Capture project business requirements in the document, serve as a liaison between business and IT to ensure quality deliverables
• Communicate requirement changes and provide support to the team in case of any challenges in the project
• Define project scope and identify solutions effectively to ensure appropriate project health
• Make sure the solution that was delivered would meet the business objective
• Ensure that the project goals and timeliness are established and met with appropriate project plans
• Perform gap analysis to understand the scope between current and proposed requirements
• Demonstrate the complete ownership and the accountability for the assigned projects actively from the project initiation through the project implementation

Confidential

Business Analyst

Responsibilities:

• Write User Stories as per the client requirements and prepare supporting documents like Data dictionary and Error dictionary
• Customize EXIGEN insurance product as per client requirements for Homeowners insurance implementation
• Conduct sessions on EXIGEN and its integration with other inbound and outbound systems for the end users and create manuals for the users at client location
• Do close inspection of the Business Requirements provided by the client and develop design workflows
• Perform requirements GAP analysis between the existing system and the new system business flows and determine the changes that need to be implemented for the customer based on the requirements
• Document the client's As-Is and To-Be business processes
• Review test cases for the requirements written by testing team

Confidential

Software Developer

Responsibilities:

• Perform software development work as per the project requirements
• Take part in conversion from MS-ACCESS to MS-SQL SERVER database activities
• Track project related problems and fix as appropriate
• Do Unit testing, Cross-testing, Integrated testing, ATP testing on the application as per the requirements
• Monitor the servers and report preparation of daily transactions
• Develop acknowledgement reports for the modules using Crystal Reports9
• Participate in project release activities