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Infrastructure Engineer Resume

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Glendale, ArizonA

SUMMARY:

  • Multi - faceted technical career with extensive experience in Windows system administration, knowledge of virtualization solutions, and ability to quickly learn new technologies.
  • Accomplished, hands-on Systems and Infrastructure Engineer with demonstrated success managing complex systems to maintain availability and meet business needs.
  • Install, configure, and troubleshot hardware and software, provide technical support, and implement permanent corrective actions.
  • Write technical user manuals and guides to support skills development and standardization.
  • System Implementation & Administration
  • Performance, Reliability & Availability
  • Installation, Configuration & Deployment
  • Confidential Blade Migrations, Upgrades & Physical Moves
  • Troubleshooting & Problem Resolution
  • Server & Workstation Virtualization
  • End-user & Technical Support
  • Cross-functional Team Collaboration
  • Technical & Instructional Documentation
  • Interpersonal Communication Skills

TECHNICAL PROFICIENCIES:

Platforms: Windows Desktop, Windows Server, Active Directory, Citrix, VMware vSphere, Cisco Confidential

Software/ Tools: Citrix (XenApp, XenDesktop, Director, Studio, Scout, VDA Client), MFA Portal, Microsoft SharePoint, XMedius Fax Servers (FoIP Clusters), Veritas InfoScale Volume Manager, SCCM, Microsoft SQL, Failover Cluster Manager

Hardware: Cisco B200 Blades and C-Series Servers, familiar with Cisco Confidential Chassis and Interconnects, Routers, APC NetShelter Racks, HP Proliant Servers, NetApp Storage, EMC Symmetrix Storage, Big IP F5 LTM

PROFESSIONAL EXPERIENCE:

Confidential, Glendale, Arizona

Infrastructure Engineer

Technical Scope: Windows Server, ESXi Hosts, vSphere, Citrix (XenApp, XenDesktop, Director, Studio, Scout, VDA Client), SQL Clusters, MFA Portal, Veritas InfoScale Volume Manager for Windows, Cisco Servers

Responsibilities:

  • Recognized as SME for installing, configuring, and administering Veritas InfoScale Storage for Windows; migrated 200 Windows Servers from legacy storage platform to EMC Symmetrix SAN.
  • Drove process improvements by developing instructional material and tier 1 engineers and operations team on VMware, vRA, and Cisco server provisioning.
  • Completed internal on administrating Citrix infrastructure in a dual data center environment, built and configured sessions servers, troubleshot conflicts between apps and VDA, learned to use Director and Studio to perform administrative tasks, and worked on Citrix support on a SQL database migration.
  • Collaborated on Confidential server migration projects, including moving blades between chassis and domains, updating firmware, and resolving WWPN conflicts between service profiles and SAN LUNs.

Confidential, Scottsdale, Arizona

Senior Systems Administrator

Technical Scope: Windows Server, VMware ESXi 5.5, vMotion, UCSM 2.x, Cisco Servers & Switches, Dell PowerEdge Servers, APC NetShelter Racks, NetApp Storage, Big IP F5 LTM, Cisco Service Profiles, MAC, UUID, IP, WWPN Pools

Responsibilities:

  • Ensured system performance met business needs.
  • Created UUID, IP, MAC, and WWPN schemes, resource pools for service profiles, and service profile templates for new Confidential installations.
  • Configured LUNs on NetApp FAS3140 7-mode for FC boot LUNs.
  • Created and resized SAN volumes.
  • Deployed code updates to websites.
  • Prepared and maintained documentation on procedures and setups.
  • Assisted manager with administration of company data center.
  • Successfully built, configured, and administered VMware ESXi 5.5 hosts; configured hosts for vMotion and created distributed switches for trusted, internal, and external DMZ.
  • Performed set up and configured virtual servers on Big IP F5 LTM; setup and configured SMTP alerting on hosts.
  • Collaborated with consulting firm to install and configure Cisco Confidential System from the ground up, including mounting and installing equipment and cabling.

Confidential, Phoenix, Arizona

Systems Engineer

Technical Scope: Windows Server, Active Directory, VMware ESXi, SharePoint, CommVault, Docave 4.x, PatchLink SCCM, XMedius FoIP Cluster, HP Servers

Responsibilities:

  • Directly supported hardware, Windows Server OS, and systems.
  • Administered SharePoint Farm and Site Collections, VMware ESXi, and XMedius fax servers.
  • Managed SharePoint backups.
  • Deployed server patches and performed remediation during security audits.
  • Patched servers to maintain security baselines required to pass annual and semiannual Department of Defense audits of Windows Servers.
  • Served as XMedius FoIP Cluster SME, partnered with vendor during software upgrades, and liaised between server, network, and telephony teams.
  • As Tier II engineer, took over responsibilities from Tier III engineer for SharePoint platform and functioned as first point-of-contact for vendors, developers, business users, and executives.

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