Network Administrator Resume

SUMMARY

A well - trained and highly qualified IT network administrator and client support professional with 15+ years of varied technical and managerial experience.
Excellent communications and leadership skills, with the ability to work with teams and help them achieve superior results.
A strong track record of repeated success in meeting challenges and devising imaginative solutions.
A proficient and up-to-date IT expert, willing and able to work hard.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Network Administrator

Confidential

Responsibilities:

I worked in the HQ of a multi-national corporation responsible for maintaining sites across the globe and supporting the local IT staff.
Project work related to improvements in help desk processing and WAN mapping.
Network expansion and improvement, mainly the upgrading and adding of additional wireless access points, the replacement of network switches, upgrading network firmware and application software.
Writing documentation for procedures to be used by IT professionals.
Performing technical support, primarily network connectivity issues regarding the LAN, VPN, intranet/extranet, Webex tele-conferencing.
Management of network security assets such as network shares and VPN access.
I administered our servers across the globe, MS Server 2008, 2012.
I administered our local servers on a VMWare host.
I configured and monitored Cohesity and Veritas backup products, and Kaspersky anti-virus.

IT Technical Support

Confidential

Responsibilities:

Performing technical support, primarily project management and troubleshooting, for Nova Scotia Power, the local power company.
Doing various IT short-term contracts, mostly installations/moves/repairs, for local recruiters.
Volunteering for the “Computers for Schools” program, prepping donated PCs.
Performed contract/special assignment work in PC and network maintenance; PC/Windows computers on Microsoft and Novell networks, installing and maintaining servers and desktop software and hardware.
Installed routers (Cisco) on contract

Confidential

Computer Services Officer

Responsibilities:

Front-line and help desk software/hardware/network support for networking and troubleshooting.
Worked on Windows XP/7, and laptops using VPN and wireless in a ticketed system (BMC Remedy).
Served Revenue Canada and Canada Border Services (Customs) clients.
Supported Blackberry and wireless users and clients on the IT helpdesk, by phone and remotely.
Administrated the new Access Control group by managing access to the system with Active Directory.
Supported servers to Exchange 2010 and Windows Server 2008, and server backups (IBM Tivoli).
Undertook temporary assignments in supervisory roles; frequently handled confidential client information.

Confidential

Network Administrator

Responsibilities:

Installed and administered two Novell servers (ver. 4.11 and 5.0).
Installed and administered a Slackware and Red Hat Linux internet server.
Administered an SCO and Red Hat Linux database servers.
Administered Windows peer-to-peer network for printer and file-sharing.
Supported access to numerous medical databases the library furnished via LAN.
Provided database services to Windows / Mac OS clients in local hospitals.
Maintained backups with IBM’s Adstar product.
Maintained HTML code and wrote CGI and PERL scripts.
Supported over 100 networked users of Windows 3.11 and Win95/98.
Engaged 3rd party vendors for the supply and support of hardware and peripherals.
Gained extensive practice and familiarity with PHP and SQL.
Some practical VMware usage.