SUMMARY

• Network Manager/Engineer with over 25 years of experience in Information Technology operations.
• Expertise includes network design, integration, migration, security, administration, project management, programming and disaster recovery.
• Highly accomplished implementing comprehensive technician solutions within retail, financial, healthcare, and government and other environments.

AREAS OF EXPERTISE

• Project Management
• Network Administration
• Strong Technical Documentation
• Security Training & Coaching
• Network Design & Implementation
• Team Building and Mentoring
• Critical Decision Making
• IT Infrastructure Improvement
• Information Security Officer
• Technical Troubleshooting
• Programming
• Structure Improvement/Efficiency

TECHNICAL SKILLS

Platforms: Windows desktop XP/7/8.1/10, Windows server 2008 R2/2012 R2/2016 R2, Remote Desktop Services/Exchange Server 2010,2013, Novell NetWare (all versions), SUSE Linux 10 desktop/server, HP - UX 11.11, Red Hat Enterprise 6, VMware, Hyper-V, Macintosh OS X 10.x, AS/400, Android Phones, Tablets.

Network Tools: F5 BIG-IP Load Balancer, Untangle, IBM NetCool Suite, Solarwinds, Cisco Works, Wireshark.

Programming Languages: Assembly, C#, HTML, Java, JavaScript, Powershell v1.0-v5.1, Python, SQL, UNIX/Linux Scripting, VB.NET.

Networking Protocols: BGP, Ethernet, FTP, HDLC, ICMP, EIGRP, LMI, OSI, OSPF, POP3, RIPv2, RIPng, QOS, SNMP, SSH, SSL, TCP/IP Suite, Telnet, TFTP.

Storage Methods: RAID 0-6/10/50, SAN, DELL PowerVault Tape Backup, Symantec Backup Exec, Cheyenne Enterprise ArcServe 6.0, NAS, UltraBac 7.0, Acronis, SCSI, SAS, SSD.

PROFESSIONAL EXPERIENCE

Confidential, San Leandro, CA

Network Manager

Responsibilities:

• Specializing in the areas of systems and network engineering, administration, design and security.
• Responsible for the worldwide support of over 15,000 UNIX HP and Windows 2003/2008/2012 servers including application issues for over 200 sites for a major retail company.
• Performed support and resolved UNIX and Windows server operating systems, applications, printers and wireless devices connectivity issues. Implemented UNIX and Windows backup and restore operations.
• Project Manager for the set up of new and upgrading existing retail locations. Manager in charge of the set up, coordination and delivery of Cisco routers, switches, POE wireless access points and phones.
• Migration of Windows XP/Vista computers to Windows 7/10 computers utilizing User State Migration Tool.
• Set up and supported all Macintosh wired/wireless networked desktops and iBooks on OS X 10.x operating systems.
• Set up and configure IPSec/VPN for secure connectivity for several companies.
• Manage and train nine Cisco engineers who provide the setup and configuration of Cisco routers, switches and wireless access points.
• Successfully improved training by creating detailed documentation for Project Managers and Cisco lab technicians.

Technical Skills Applied: UNIX HP-UX 11.11, Microsoft 2008 R2, 2012 R2 Active Directory Domain Services, SCCM, Tivoli Storage Management, Ultrabac 7.0, IBM NetCool Suite, IBM WebSphere Application Server 7.0, Remedy 9, Track-it, Visual Basic, UNIX BASH scripting.

Confidential, Concord, CA

Senior LAN/WAN Analyst

Responsibilities:

• Effectively upgraded Novell NetWare 3.12 servers to NetWare 5.0 and Microsoft 2000 server to 2003 AD DS.
• Improved security and trained staff on hardware/software on Confidential ' proprietary Linear Accelerator cancer treatment equipment.
• Successfully completed projects that significantly enhanced overall network performance and reliability, as well as contributing to staff development.

Confidential

Network/Project Manager

Responsibilities:

• As a contractor, I oversaw LAN/WANs, effectively managed seven Network Engineers on numerous concurrent projects as well as day-to-day troubleshooting. Redesigned a "flat" NetWare Directory Services tree to a comprehensive/logical "hierarchical" tree, upgraded NetWare 4.11 to 5.0 with Novell Cluster Services for failover, failback and load balancing.
• Project Manager for timely and successful upgrades, procuring new servers, desktops, printers, etc for "Year 2000" compatibility/compliance issues. Trained junior level administrators in NetWare and Windows Network Operating Systems.
• Increased the network capabilities and efficiency of staff by introducing new technologies and tools, including Windows NT4/Terminal Server, Novell SAA Gateway for AS/400 Printing, Symantec Ghost 5.1, Novell GroupWise 5.5/Internet Access, Novell ZenWorks 3 and BorderManager 3.5.

Confidential, Oakland, CA

Network Manager

Responsibilities:

• Ensured reliable LAN/WAN connectivity for the firm’s Pacific Northwest operations. Upgraded NetWare 3.11 servers to NetWare 4.11. Implemented fractional and full T1 lines using Frame Relay connectivity. Worked with Cisco routers for filtering/security over the WAN. Installed and administered Novell GroupWise 5.1 for email and business scheduling.
• Saved the City of Oakland $1M by quickly diagnosing and resolving critical router issues.

Confidential, Larkspur, CA

Network/Project Manager

Responsibilities:

• Headed a major network redesign project encompassing Novell NetWare 3.11 network operating system, Windows 95 desktop, servers, workstations, laptops, security, cabling and training.
• Replaced failing 10Base-2 topology with 100Base-T topology cabling, switches and network interface cards.
• Installed and maintained Shiva ACS, Cheyenne Enterprise ArcServe 6.0, FAXServe, Wildcat BBS, and Saber LAN Workstation for MS-DOS.
• Enhanced the security and productivity of operations by upgrading Novell NetWare servers with the latest patches.
• Classroom instruction for Windows 95 desktop, MS Office Suite, Paradox 5.0, and others.

Confidential, Fremont, CA

Network Manager

Responsibilities:

• As a consultant, I drove multiple LAN/WAN projects, including upgrades, security and connectivity. Designed, installed, configured, maintained, and administered networks, workstations and cabling. Worked with all departments, i.e. Research and Development, Sales, Manufacturing, etc. Managed and trained four Network Administrators, including preparation for Novell NetWare certification testing.
• Led the timely and efficient installation of HP NetServers throughout CA.
• Successfully managed all LAN/WAN connectivity, maintenance, and software applications. Utilized UltraBac 7.0 for backup/disaster recovery.