Managed Services Consultant Resume
4.00/5 (Submit Your Rating)
Houston, TX
SUMMARY
- With 20 years of IT experience and a track record of creating business value through information technology solutions
- Solutions focused technology consultant with demonstrated experience in planning, developing, and delivering network solutions to address immediate and long - term business needs.
- Strong record of success in creating robust network architectures to solve business issues while managing costs and risks.
- Strong history of consulting services to deliver technical solutions to clients.
AREAS OF EXPERTISE
- Enterprise Class Transport
- Routing Protocol Administration
- IP Addressing and Management
- Nexus and Catalyst Expertise
- Backbone Vendor Management
- Data Center and Infrastructure Interoperability
- Basic Voice System Administration
- MPLS Remote Site Implementation
- Autonomous and Controller-based WLAN administration
- UPS and Power Distribution System Design and Administration
- Windows Server 2000, 2003, 2008
- Active Directory 2000, 2003, 2008
- Lync and Skype
- Exchange Server 2000, 2003, 2007
- SharePoint Services
- VMWare ESX, vSphere, Horizon
- Multi-Distro Linux Administration
- Core Domain Services Administration
- Multiple Network Monitoring Solutions
- BIG-IP F5 Load Balancers
- Riverbed Steelheads
- Checkpoint Firewall Administration
- Cisco ASA Administration
- Remote Access Deployments
- IDS/IPS Administration
- Web Content Policy Administration with Untangled and Websense
PROFESSIONAL EXPERIENCE
Confidential
Managed Services Consultant
Responsibilities:
- Day-to-day role was to actively respond to customer outages or service requests within the framework of individual Managed Services contracts
- Fluent in tools such as Remedy, ITSM, Oracle and other case administration and streamlining tools
- Support Field and Consulting Engineers with delivering professional service desk support to various projects
Confidential - Houston, TX
Senior Consultant
Responsibilities:
- Provide day-to-day support for US Offshore operations of one of the world’s largest oil producers
- Execute ad-hoc and structured projects as they are required by any of several customers
- Extremely familiar with operating in accordance with customer safety and documentation requirements
Confidential - Houston, TX
Senior Lead Consultant
Responsibilities:
- Manage several crews of various sizes to engineer and deploy solutions of all types
- Heavily Involved with System engineering to improve processes and engineering design to increase resiliency in the server infrastructure.
- Responsible for interpreting and delivering on customer expectations for the performance of their environment
Confidential - Charlotte, NC
Associate Vice President
Responsibilities:
- Lead Engineer of a night shift of approximately 10 people. Roles included mentoring and assisting teammates and driving resolution for any issues that occurred on our watch
- In addition to the support role, was tasked with validating the standardization of configurations on over 1200 devices in preparation for, and following a huge merger between the two financial organizations
- Also developed courseware, and participated in courses for a variety of complex technologies
Privacy Policy
Resume Categories
- .NET Developers/Architects Resumes
- Java Developers/Architects Resumes
- Informatica Developers/Architects Resumes
- Business Analyst (BA) Resumes
- Quality Assurance (QA) Resumes
- Network and Systems Administrators Resumes
- Help Desk and Support specialists Resumes
- Oracle Developers Resumes
- SAP Resumes
- Web Developer Resumes
- Datawarehousing, ETL, Informatica Resumes
- Business Intelligence, Business Object Resumes
- MainFrame Resumes
- Network Admin Resumes
- Oracle Resumes
- ORACLE DBA Resumes
- Other Resumes
- Peoplesoft Resumes
- Project Manager Resumes
- Quality Assurance Resumes
- Recruiter Resumes
- SAS Resumes
- Sharepoint Resumes
- SQL Developers Resumes
- Technical Writers Resumes
- WebSphere Resumes
- Hot Resumes
