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Support/network Admin Resume

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SUMMARY:

A position In the Information Technology field allowing me to use my skills in networking and system administration

SKILLS:

Networking, Web design, extensive PC troubleshooting, Linux. Server Administration. Web design of custom built CMS systems and highly advanced Shopping cart systems, V - sphere and virtualization

EXPERIENCE:

Confidential

Support/Network Admin

Responsibilities:

  • Daily support of Telco's 6k users with fiber and or DSL modems. Installation, repair, maintenance of all head - end switches routers and servers that run and control all end users and company network.
  • Maintenance of Cisco 9k router, 10K router and 25 other Linux servers that run the day to day operation of the company.
  • Radius, Calix, Unix, Linux server administration.

IT Consultant

Confidential

Responsibilities:

  • Primarily Network consultant for various company’s in the GA and AR areas.
  • Currently maintain 32 Linux servers and 200 desktop users through remote administration.
  • Working knowledge of terrestrial radio stations for networking and music management..

Confidential, Springdale, AR

Lead Tech/Help Desk

Responsibilities:

  • Primary skills include customer premise wiring and advanced troubleshooting.
  • My duties include the training of new technicians and providing support to the end client.
  • Duties have included Help desk support for Cisco switch upgrades, router installs, and major rollouts for Confidential Stores.
  • I also provide technical support and programming for various Cisco wireless systems and WISPs in the NW Ar area.
  • Various skills in the field of PC technician from basic installation to advanced troubleshooting and configurations.
  • Lead on various new store installations and remodels.

Confidential, AR

PC Lead/Tech

Responsibilities:

  • Working with Confidential providing installation and upgrades of servers and cabling.
  • Duties included running crew, server upgrades with hardware/software.
  • Constant communication with home office to provide details about every job completed.
  • Primary skills where customer service, PC troubleshooting, and leadership skills.

Confidential, Fayetteville, AR

PC Lead/Tech

Responsibilities:

  • Primary job duties are Traveling to various Confidential stores and performing maintenance and installation of the Confidential stores network.
  • Cabling and PC troubleshooting/Configuration where used extensively.

Confidential, Liberty, New York

Sr Installer

Responsibilities:

  • Sr installer working on the Time Warner Roadrunner Roll out.
  • Primary job duties included full installation of cable modem from pole to computer in clients’ house.
  • Extensive knowledge in PC troubleshooting on various OS platforms.
  • Other duties included working along side newer techs providing training and support to all techs in the event of problems.

Confidential, Monroe, New York

Foreman

Responsibilities:

  • Foreman of a 2-man crew working to upgrade Sprint DSL sites.
  • Project included installing new time expanders, Timing T-1's, dslam units, cabling of Krone blocks from 200 to 2600 pairs, various punch down and amp connections. Racking and cabling, DS3, Abam, timing, and alarming. Job included paperwork for competition and submission to Sprint. Testing and turn-up with the NOC center.

Confidential, Montebello, NY

Foreman

Responsibilities:

  • Responsible for directly working with project manager and providing jobs stay in scope, on time, and within budget.
  • Teach and assist new crewmembers to insure that they have the knowledge to work safely on the job site.
  • Responsible for installation of various telecommunication equipment including power, installation, and testing.
  • Other job duties include that the test is handled in a timely manner and all records are delivered to foreman promptly.
  • Other responsibilities include but are not limited too, trouble shooting, repairs and maintenance after equipment turn-up

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