SUMMARY:

Experience in the LAN/WAN environment. Experience in implementing, maintaining and evaluating LAN Networks. Complimented experience by obtaining a Master of Science in Information Systems from Confidential with concentration in Telecommunications, Information Systems Integration and Management.

SKILLS:

• Network Software
• VMware 5.5+
• Hyper - V
• Windows 2016
• Windows 2012 R2
• Windows 2008 R2
• Spotlight for Exchange
• Spotlight for Active Directory
• QRADAR
• Splunk
• Microsoft Operations Manager 2012
• Microsoft System Center 2 years
• Solarwinds
• Microsoft Azure Microsoft Exchange Online
• Skype for Business
• SharePoint online
• Duo Authentication
• OKTA

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential

Responsibilities:

• Time Synchronization troubleshooting and repair
• Radius Services migration
• Active Directory monitoring and troubleshooting
• Office 365 monitoring via SCOM Azure connectivity and the Portal
• Office 365 administration - Secure Score
• Azure Application registration - SCOM
• OKTA SSO (Single Sign-On) Monitoring

Microsoft Tech Engineer

Confidential

Responsibilities:

• Enterprise Active Directory Administration, Monitoring and troubleshooting in a large, multiple forest and multiple Data Center environment utilizing Windows 2012 R2 VMware based servers.
• Architected, designed, implemented and maintenance a secured AD forest to based on PCI industry standards
• DHCP/DNS Administration
• Group Policy administration and troubleshooting
• Citrix Administration, Monitoring and troubleshooting
• SQL Server 2014 Availability Group Monitoring and Failover
• PCI based Security Standard Active Directory Administration, Monitoring and Troubleshooting
• Certificate Services Administration and Troubleshooting
• Antivirus Administration
• Scan and Remediation for Card Data Holder environment servers
• Trend Analysis and Troubleshooting utilizing SCOM 2012 and SCOM 2016
• Software Deployment utilizing SCCM 2007
• XenMobile Administration
• Windows 2012 R2 and Windows 2016 Server Administration including Physical and Virtual (VMware)
• Performed Migrations, patching and maintenance activities with minimum impact to production
• Responsible for Citrix Presentation Server 4.0 Design and implementation in the HUB Sites, COOP Sites
• Interact with vendors to evaluate and recommend Fail-Over strategy
• Troubleshoot Citrix application and connectivity issues, including Active Directory
• Resolve escalated trouble tickets.
• Monitor Citrix farm health
• Configure Published Applications and assigned access to users
• Troubleshoot printing problems within the Citrix session
• Configured ODBC Connectivity on Citrix Servers

Senior Network Engineer

Confidential

Responsibilities:

• Served as technical advisor for all market offices across the Unites States
• Implemented Active Directory through out the enterprise
• Evaluated different technologies, advised management on cost effective solutions
• Served as a technical point of contact for vendors to determine requirements and solutions
• Coordinated troubleshooting efforts with the Help Desk. WAN and Applications Group
• Created Group Policies for scripting, software deployment, passwords policy
• Provided expertise in integrating LDAP Applications with Active Directory
• Set up Sites, configured Domain Controllers, set up DFS R2 Replication
• Installed, configured and troubleshoot NetWare 5.1 Servers
• Managed Symantec Antivurs, BigFix Patch Management and Symantec Livestate Recovery environments
• Configured EMC SAN, set up LUNs, Storage Group, expanded capacity when needed
• Analyzed and troubleshooted complex Network and Hardware problems utilizing HP OpenView, NetQoS and HP Insight Manager and well known utilities such as Ping, tracert, nslookup etc.
• Installed and Configured Windows 2000 and 2003 Servers, troubleshooted Active Directory issues
• Configure applications under Citrix Presentation Server 4.5 troubleshooted connection and performance issues, assigned security rights to applications, managed the printing environment, implemented Servers into the CitrixFarm.
• Manage and Monitored DFS R2 Replication

Lead Network Engineer

Confidential

Responsibilities:

• Provided 3d tier Support for EPA (Environmental Protection Agency) to Agency LAN Administrators and LAN Managers on complex LAN/WAN issues.
• Provided 3rd Tier support on a multi-server environment including NetWare 5.x and Windows NT 4.0 network operating systems, NetWare Directory Service for more than 30,000 users
• Coordinated with functional areas such as Telecommunications, Headquarters Network Infrastructure Services, organizations located N.C.

Systems Manager

Confidential

Responsibilities:

• Responsible for Application Deployment using Confidential
• Provided expertise in Application Distribution projects for the DSD (Demographic Support Department). Applications included SAS, Virus Protection
• Researched compatibility issues with between applications and existing environment

Senior Network Engineer

Confidential

Responsibilities:

• Designed and Implemented Network management for customers including remote sites, setup Notification, Alarm priorities, determined based line parameters, wrote implementation manual, performed user training
• Developed documentation on Network implementations and product research
• Demonstrated new products to customers
• Performed Network Traffic Gathering and Analysis and provided recommendations
• Managed the Implementation and evaluation of NetWare 5, NetWare 4, CITRIX Metaframe and Windows NT networks
• Performed health check analysis, documented findings, proposed solutions
• Evaluated E-mail Systems, wrote reports
• Integrated Border Manager, setup Packet Filtering and Proxy Services, setup SSL
• Design, Installed, Configured and Troubleshooted Networks with Cisco Routers and Switches
• Evaluated Software Packages, performed product demostration in customer sites, provided recommendations
• Performed Server and Network Sizing
• Resolved Critical Network problems utilizing network troubleshooting tools
• Interacted extensively with Vendors to determine configuration and requirements
• Researched new products, proposed new technologies, recommended network and server enhancements

Senior LAN Analyst

Confidential

Responsibilities:

• Responsible for server installation, upgrades, monitoring, optimization and troubleshooting
• Lead Analyst for complex network integration projects, including database, NDS-WEB integration and image server integration.
• Managed four LAN Analyst, delegated assignments, provided high level support and training
• Implemented application deployment with Confidential
• Provided management with network usage trend analysis that resulted in 30% cost savings on licensing