PROFESSIONAL EXPERIENCE

Network Analyst

Confidential, Tallahassee, FL

Responsibilities:

• Manage data, process orders, and integrate processes, improving efficiencies
• Develop new reports and delegate tasks to team members
• Used statistical techniques for hypothesis testing to validate data and interpretations
• Utilized Cristal reports to track and analyze data and generated reports on a weekly, monthly, and quarterly basis
• Used advanced Microsoft Excel to create pivot tables and pivot reporting, as well as use VLOOKUP function. Compiled, prioritized, sorted, and processed customer CSA orders into Remedy database

Supervisor

Confidential, Lake City, FL

• Managed quality assurance program including on site evaluations, internal audits and customer surveys Prepared daily, weekly, and monthly reports, and updated calendar of appointments
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
• Increased data - entry productivity by maintaining detailed logs of data projects, identifying issues and improving them

Computer Analyst

Confidential, Tallahassee, FL

• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
• Created databases, data entry systems, web forms and other applications for diverse uses
• Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.
• Prepared technical documentation and generated reports.
• Developed flowcharts and diagrams to describe and lay out logical operational steps

Administrative Executive

Confidential, Florida, Tallahassee, FL

• Developed and updated spreadsheets and databases; track, analyze and report on performance and sales data Collected data, input records and protected electronic files. Created detailed expense reports and requests for capital expenditures
• Created PowerPoint presentations for business Confidential purposes. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance

Administrative Specialist

Confidential, Tallahassee, FL

• Offered office-wide software support and training, including troubleshooting issues and optimizing usage. Conducted thorough research using diverse resources to assist professional staff with routine and Confidential project tasks
• Monitored and managed expenses with allotted budgets and reviewed and approved expense reports
• Created PowerPoint presentations for business Confidential purposes
• Created detailed expense reports and requests for capital expenditures
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data

Senior Office Assistant

Confidential Engineering, Tallahassee, FL

• Produced spreadsheets and crafted presentations to support executives and boost team efficiency
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation
• Conducted thorough research using diverse resources to assist professional staff with routine and Confidential project tasks
• Performed market analysis, assessing opportunities and collecting competitor intelligence

Information Confidential Specialist

Confidential

• Monitored use of data files and regulated access to protect secure information
• Managed creative projects from concept to completion while managing outside vendors
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements. Developed work-flow charts and diagrams to ensure production team compliance with client deadlines
• Provided documentation on start-up, shut down and first level troubleshooting of processes to halp desk staff. Recommended network Confidential standards to management

Procurement Analyst

Confidential

• Identified new and more cost-TEMPeffective suppliers through participation in industry networking events, purchasing advantages packages and cutting costs
• Reduced production downtime by overseeing quality control and assembly
• Managed quality assurance program including on site evaluations, internal audits and customer surveys

Confidential Analyst

Confidential, Battalion, NJ

• Conducted Confidential audits to identify vulnerabilities. Performed risk analyses to identify appropriate Confidential countermeasures. Encrypted data and erected firewalls to protect confidential information
• Monitored use of data files and regulated access to protect secure information
• Developed plans to safeguard computer files against modification, destruction or disclosure

Telecommunications Specialist

Confidential, l Ft. Gordon, GA

• Developed data architecture design to enable analysts to perform targeted customer analysis
• Coordinated with systems partners to finalize designs and confirm requirements
• Supervised and provided direction for six technical direct reports regarding network activities

TECHNICAL SKILLS

Office 365, Windows 10, SharePoint, Microsoft Office 2019, Word, Excel, Access, PowerPoint, Microsoft Outlook, Adobe illustrator, Photoshop, iCloud, Skype, Instant Messaging, Social Media Management

LANGUAGES: Java, HTML, XML

OS: UNIX, Windows NT/XP/Vista

CONFIGURATION: TCP/IP, WINS, LAN and WAN, FTP, HTTP, DNS

SERVERS: Microsoft Windows 2000/2003, Exchange 2003, Active Directory