SUMMARY

• Self - disciplined, resourceful and self-starting with proven ability to assimilate rapidly into a complex, dynamic environment and quickly become independently productive.
• Excellent written and oral reporting skills; experience of presenting to senior management (Managing Director level)
• Accurate, tenacious and delivery-focused with an eye for detail and design. Experience of developing, documenting and implementing standards across a diverse and distributed group, Familiarity with workforce management, communication and engagement planning.
• Bags of drive and determination to deliver on any assigned tasks, with focus and flexibility
• Excellent command of running projects employing industry standard project management techniques.
• Extensive documentation and training experience.
• Successful project and technical team leader and motivator.

TECHNICAL SKILLS

Operating Systems: Windows Vista; Windows XP; RHCA Linux; Windows NT 4.0; Novell NetWare; DOS and OS/2. Cisco IOS,JunOS,Almach,IOS XR

Confidential /Cisco,JunOS,: Windows 2000 Server; Windows Server 2003; Windows Server 2008/R2; Windows Server 2012/R2; Confidential Exchange 2003; Confidential Exchange 2007,2010.Server 2012 Hyper V

Software: MSOffice2007;MSOffice2003/XP;VMware,4,5,5.1;CitixServer;XenDesktop;Citrix Presentation Server/XenApp Technology; Banking Trading Applications; Filesite; Reuters;Bloomberg;SymantecGhost;Veritas;Heat;Remedy7.0/6.0;BlackBerryServer5;BYOD;SCCM2007;2012; Confidential Exchange, SCOM; PowerShell.Python,True Control,Secure CRT, CricketNet, Solar Winds

Hardware: Intel, 3COM, HP Proliant DL380,JunOS Routers/Switches HP ML570, IBM x86 Servers, Dell PowerEdge M805,Cisco Routers and switches, Nexus Routers and Switches.Almach Devices.

Virtualization: Confidential Virtual Server 2005 R2,VMware ESI server, Confidential Hyper V,Citrix XenApp

Networking: F5 LoadBalancers;ASA Firewalls; Sonic Wall Firewall;OSPF;EIGRP;BGP; IS-IS; TCP/IP; Cisco Routers; Cisco Switches;VPN; IIS 5;6;7; and Centos Firewall,JunOS, Security Technologies AAA, IPS/IDS, TACACS+, RADIUS, SSH, VPN, Cisco ACS, Data Loss Prevention, IPSec, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Port Security, MAC Address Filtering, IPS/IDS, NPS.

PROFESSIONAL EXPERIENCE

Confidential

Network Deployment Engineer

Responsibilities:

• Deploy network infrastructure across all of our network fabrics that supports the Amazon Retail Service, Kindle, Payments and multiple AWS services.
• Deploy, scale and automate our network across multiple global datacenters in both existing and new locations.
• Drive scaling of current network designs to meet the increasing demand of our customers
• Create simple, repetitive deployment processes that increase both velocity and quality.
• Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.
• Create and update our network standards and ensure that the network is deployed to these standards.
• Create and implement changes on the network.
• Automate workflow and execution of deployments on a global scale
• Work closely with our automation teams in transitioning and defining new tools that allow us to scale at unprecedented volume.
• Experience writing, modifying and updating Python expertise in many of the following protocols & technologies: DWDM, 802.2/3, 802.1d VLANs/STP, IPv4 & IPv6, TCP (internals & flow control), BGP, OSPF

Confidential - Boca Raton

Responsibilities:

• Supporting the Voice and data infrastructure for both internal and external clients for Verity
• Creating SOW for new job request that arise based on customer needs
• Supporting NOC engineers via ticketing system used for both internal and external clients
• Deploying Cisco Meraki wireless devices
• Cisco Hardware refresh of all devices for both internal and external clients of Verity
• Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements
• Be responsible for deploying network infrastructure across all of their network fabrics
• Drive scaling of current network designs to meet the demand of Veirty customers.
• Create simple, repetitive deployment processes that increase both velocity and quality
• Create and update our network standards and ensure that the network is deployed to these standards.
• Upgrading CUCM,CCX and Unity VMware to latest version
• Working with Cisco Tac to resolve any outstanding request that were made
• Deplouying ESXI infrastructure to internal and external clients

Senior Network Engineer

Confidential - Doral Florida

Responsibilities:

• Member of the Tier 3 Operations Team supporting the Network Infrastructure
• Projects engineer responsible for upgrading and deployment of the network and IT Equipment
• Deploying Cisco Meraki wireless devices
• Upgrading from cisco Tacacs to ISE Engine
• Work with other Network Engineers and Administrators to enhance and optimize their existing network
• Deploying and supporting Solar winds
• Create, path/circuit maps, and associated bill of materials.
• Troubleshoot and isolate any physical or logical issues that may arise during deployment activities including familiarity with test equipment
• Work closely with project management to ensure projects are completed on time and have all tasks finished
• Works with management and team members to create and enhance processes and procedures
• Troubleshooting the network’s design and architecture issues
• Analyzing network and device configurations
• Providing network design leadership; assisting in identifying and building solutions
• Providing deployment guidance to ensure that implementations are consistent with design specifications
• Applying industry best practices to the design, planning, and implementation of the network
• Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements
• Be responsible for deploying network infrastructure across all of thier network fabrics
• Drive scaling of current network designs to meet the demand of Lennar customers.
• Create simple, repetitive deployment processes that increase both velocity and quality
• Create and update our network standards and ensure that the network is deployed to these standards

Network Engineer

Confidential

Responsibilities:

• Create and review basic deployment packages including production network MOPs, rack face elevations (RFE’s), path/circuit maps, and associated bill of materials.
• Perform high-level field work on new and production network elements (physical installation, logical configuration, and testing of active devices) involving strong understanding of DWDM, Layer 2 and 3 technologies independently.
• Troubleshoot and isolate any physical or logical issues that may arise during deployment activities including familiarity with test equipment
• Design, deploy, and Manage BFC/Nexus/Juniper Routers Core Network solutions based on AWS Networks Services
• Work closely with project management to ensure projects are completed on time and have all tasks finished
• Work with other Network Engineers and Administrators to enhance and optimize our existing network
• Participate in the operational support of the deployed network
• When requested, work with the Core Fabric architect to engineer solutions based on business requirements
• Works with management and team members to create and enhance processes and procedures
• Troubleshooting the network’s design and architecture issues
• Analyzing network and device configurations
• Providing network design leadership; assisting in identifying and building solutions
• Providing deployment guidance to ensure that implementations are consistent with design specifications
• Applying industry best practices to the design, planning, and implementation of the network
• Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements
• Be responsible for deploying network infrastructure across all of our network fabrics that supports the Amazon Retail Service, Kindle, Payments and multiple AWS services.
• Network deployment using tools for automating the network such as Python,Bash Scripting
• Deploy, scale and automate our network across multiple global datacenters. This includes existing footprints and greenfield locations.
• Drive scaling of current network designs to meet the demand of our customers.
• Create simple, repetitive deployment processes that increase both velocity and quality
• Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.
• Create and update our network standards and ensure that the network is deployed to these standards.
• Create and implement changes on the network
• Work closely with our automation teams in defining the tools that allow us to scale at unprecedented volume.
• A few devices working on currently are: (7200,7100,6400,7500,4000,3640,2500,1605,5500,5000,8500,6000)

Network Operation Analyst

Confidential - Redmond Washington

Responsibilities:

• Escalate tickets to Tier 3 Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.
• Troubleshoot and resolve user incidents and requests dealing with OPM owned hardware and peripherals.
• Supporting Confidential internal and external LAN and WAN.
• Troubleshooting of network problems - Made physical changes to routers, switches, DSU/CSUs in order to increase performance.
• Duties included LAN/WAN daily operations: Router & switch configurations/Access lists.
• Maintained router and switch configurations, updated and changed configurations depending on corporate requirements and documentation
• Work with OS and application teams to ensure client service success.
• Document all network set-ups.
• Follow both customer and company standard ITIL processes e.g. Change Management.
• Liaise with support teams, working together to resolve customer issues.
• Has to perform TSG based troubleshooting and resolve the issue within SLA = TTR (Time to Resolve)
• Issues unresolved are escalated to Tier 3 - Ops Centre team in GNS with in TTE (Time to Escalate)
• Notify NetOPS IE for all Sev 1 incident tickets and critical issues which are suspected to be an impacting issue.
• Send an email notification to the affected properties ( for Sev 1, Sev 2 issues) and update the thread with the status.
• Perform free form of troubleshooting with the approval of MOC Incident Engineer.
• Refer white board (WB) tickets for instructions related to on-going issues or updates on open issues. WB tickets also contain temporary work instructions equivalent to temp TSG.
• Will join every Hi-Pri call to assist GNS and perform initial investigation.
• Will run a Hi-Pri if required.

Confidential

Network Deployment Testing Engineer

Responsibilities:

• Gather and collate network requirements by working with clients and colleagues.
• Install secure and scalable network devices.
• Liaise with support teams, working together to resolve customer issues.
• Assist in sizing effort for the network part of projects.
• Designing and Implementing TCP/IP Networks.
• Remote Access: Cisco VPN, Citrix, wireless & broadband.
• Pilot and testing of Gateway Redundancy protocols like HSRP,VRRP & GLBP on Cisco Routers
• Packet Analysis / Network Associates Sniffer products TCP/IP Network troubleshooting
• Troubleshooting Cisco Routers and Switches various models, configure, upgrade of IOS and image backup.
• Design and supports VPN, Frame Relay and MPLS connections
• Provides high-level technical support for data network system
• Creates and maintains network documentation
• Maintains hardware and software standards
• Cisco routers 800 / 1700/ 1800 / 2600 / 2800 / 3600 / 3800 /7200 series
• Configure and Troubleshooting of Routing Protocol: Static Routing, RIPV-1, RIPV-2, OSPF, EIGRP, BGP
• Traffic Filtering using “Standard and Extended access-lists “Routing Policy’s, Route Filters
• Creation & modification of access list, prefix-list & distribution lists, Route-map, NAT (Static, Dynamic & PAT)
• Policy Based Routing PBR, Route Filtering, Redistribution,
• IP Addressing (IPV4 & IPV6), Sub-netting, Implementing VLSM Design Network.
• Configuration of Cisco Switches “2960, 3550, and 3560” & VLAN setup in Cisco switches across domains
• Knowledge of VTP (Dot 1q and ISL) & STP.
• F5 Load Balancing in L3 devices- HSRP/VRRP/GLBP,Port Aggregation (Ether Channel)
• Protocols Known OSPF, EIGRP, RIP, Introductory BGP, HSRP, VRRP, GLBP, VTP, STP
• Sound knowledge on IP addressing schemes, DHCP on windows, Linux and Cisco Routers, infoblox.
• Knowledge over LAN technologies like VLANS, VTP, Inter VLAN Routing, VLAN Trucking (IEEE 802.1Q and ISL).
• Enhanced Security Features like DHCP snooping, Port Security,DAI,RootGaurg,loop Guard for Cat Switches
• Experience with VPN services including, IPSEC, SSL, L2TP (including v3) and GRE.
• Configuring and maintaining cisco ASA 55 series and PIX firewalls
• TACAS and Radius configuration for AAA for users authentication
• Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
• Cisco PIX 501 / 506 / 515 / 525 and ASA 5505 / 5510 / 5520 / 5540 firewalls and FWSM
• Cisco switches CE500 / C2950 / C2960 / C3560 / C3750 / ME3400 / C6500
• Securing VLANs, switch access, IDS, IPS
• CiscoWorks
• Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices
• Configuring routing using OSPF and policy routing using route maps

Confidential

Team Lead

Responsibilities:

• Migrated more than 5000 IBM personal computers and laptops from Windows NT to Windows XP at London Barclays office using Confidential SMS 2003 and Business Desktop Deployment (BDD).
• Served as Team Lead in charge of desktop deployment execution to field offices and corporate locations.
• Provided project training to XP Specialist.
• Participated in project planning, deployment logistics and client profiling/needs analyst.
• Responsible for imaging and deploying IBM T42 Laptops and M52 Desktops using Confidential Zero-Touch Technology (BDD), i.e. the SMS OS deployment feature pack.
• Captured/deployed user profile using USMT.
• Provided deployment end user support for Windows XP, MS Office 2003 and other desktop software.
• Created SMS packages for pre-pilot and pilot rollout.
• Installed and tested SMS packaged applications.
• Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design.
• Assisted in identifying detail tasks, schedules and time estimations (effort and duration).
• Assisted in documenting management processes.
• SMS deployment, DNS, DHCP, Printer Management, Server Support.
• Managed user accounts, groups, print queues and controlling access rights using Active Directory.
• Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.
• Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
• Created images for various divisions for all desktops and laptops using Ghost.
• Performed day-to-day administration functions, backup and restoration, file server maintenance.
• Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.

Confidential

Hardware Break-Fix Team Leader

Responsibilities:

• Team Leader for Windows 2000 Sever to Windows Server 2003 hardware support
• Maintained Remedy trouble-ticket system to record and track technical issues
• Promoted customer satisfaction through clear, concise communication and on-time resolutions
• Maximized employee productivity and performance to achieve corporate goals and objectives
• Conducted daily staff meetings to review and discuss daily trouble ticket reports and resolution methods to meet customer service level
• Managed team of 10 Field Engineers for facilities-based support contract in a campus environment.
• Prepared the environment for deployment of Windows Server 2003.
• Installed, configured, and troubleshoot Windows Server 2003 using bank standard platform tool, script.
• Implemented and managed IP Addressing on DHCP server.
• Used DcDiag, NetDiag techniques for troubleshooting.
• Configured automatic updates for network clients by using Group Policy.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure.
• Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS6.
• Migration of client datacentre, and all services (File/Print, Exchange, SQL, Applications, VPN and Networking
• HP Hardware (HP) ProLiant and Blade servers, Dell Servers and IBM X series Server repairs and administration.
• Server support for Red hat Linux 5.0,5.5 and 6 server Fedora and Sun Solaris
• Packet Analysis / Network Associates Sniffer products TCP/IP Network troubleshooting
• Maintains hardware and software standards