ADMS Migration Technician Resume

SUMMARY

Highly motivated and customer - focused professional offering over 8 years of experience in planning, developing and implementing information solutions to lead cross-functional teams, and dedicated to providing support for all aspects of Networking Systems.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

ADMS Migration Technician

Responsibilities:

Assists in the oversight of user and computer account migrations for remote users
Utilize database resources such as active directory and software center
Troubleshoot migration failures
Assist users in setting up profiles in Office 365
Utilizing Service Now to document, update, and resolve customer issues.
Employ knowledge and training to enforce AMDS standards
Ensure customer satisfaction by adhering to SLA standards
Support over 60,000 employees through remote and on-site migrations.

Confidential

System Administrator

Responsibilities:

Confidential

Office 365 Migration Technician

Responsibilities:

Assisted pre-sales with technical scoping & resourcing requirements
Administered local Active Directory and GPO’s.
Design and deployment of Microsoft Desktop Optimization Pack (MDOP) technologies
Utilized Azure AD and administered ADFS
Resolved technical Windows 10 issues
Assisted users with setting up profiles and One Drive access
Utilized ADMT to ensure successful migration

Confidential

Contractor

Responsibilities:

Responsible for advanced desktop support.
Administer Active Directory to create, delete, move, and modify user and computer accounts.
Facilitate the creation, deletion, and maintenance of virtual machines and networking infrastructure via Microsoft Azure.
Administer, analyze and troubleshoot Windows Server 2012 issues.
Maintain workstation security through Management of antivirus software via Symantec Endpoint Manager.
Facilitate proper hardware configurations for laptops based on the
Set up user accounts for various entities within the company.
Configure VOIP phones with IP addresses, and assigning users extensions via Pro2Call web-based software
Responsible for maintaining the number of Microsoft Office subscriptions and Visual Studio licenses for users.
Administer Exchange accounts (ie. mailbox, contact, and group accounts) via Office 365.
Configure laptops and workstations for new hires to include Re-imaging, Windows Updates, software installations.
Administer and maintain hardware (ie. printers, switches, routers, and firewall)
Maintain facility integrity through access badge software.
Facilitate the purchase of essential office technology products to enhance the productivity of the office

Confidential

Sr. Windows IT Support Technician

Responsibilities:

Oversee a 3-man team in support of over 200 employees
Facilite the installation of a local internet breakout for the plant, ensuring network access and internet connectivity are faster and far more reliable, saving the company over $20,000 each year.
Ensure that all processes related to Information Technology are being provided and adhered to
Responsible for planning, coordinating, sharing, and controlling the company’s data resources.
Place all IT-related Purchase Orders for approval as needed.
Maintained Windows Server 2008 servers in a production environment.
Delegate responsibilities to ensure the efficiency of the IT Dept.
Responsible for creating processes for Waste Management, Asset Management, Password Complexity, etc.
Oversee the day-to-day responsibilities
Utilize VSphere on a daily basis to administer and maintain virtual servers.
Manage a database of user, computer, and global security group accounts through Active Directory
Responsible for facilitating the purchase orders for the Department.
Oversee the continued functionality of both wired and wireless connections.
Uses a centralized WSUS Server to manage hosts and