Telecommunication Operator Resume
4.00/5 (Submit Your Rating)
Washington, DC
PROFESSIONAL EXPERIENCE
Telecommunication Operator
Confidential, Washington, DC
Responsibilities:
- Effectively operate hospital based telecommunications systems.
- Provide telecommunication support to patient, staff, physicians and university community.
- Responsible for compiling initial information during emergency situations.
- Respond to and report telecommunications equipment failure..
Communication Operator/Hotline Agent
Confidential, Washington, DC
Responsibilities:
- Answered internal and external telephone calls in a friendly and courteous manner, directing calls through the hotel switchboard.
- Actively coordinated communications within the hotel including emergency procedures, alarms, life safety, and natural disaster.
- Acted as a liaison to all appropriate local Emergency Services.
- Input maintenance and housekeeping request in Synergy.
- Performed guest follow up to make sure guest needs have been satisfied.
Guest Service Agent/PBX /Room Coordinator
Confidential, Washington, DC
Responsibilities:
- Greeted and registered guest and issued room keys.
- Balanced all rebates and other miscellaneous charges.
- Processed credit card transactions during checkout process.
- Entered guest request for housekeeping items and room maintenance issues.
- Answered internal and external telephone calls in a friendly and courteous manner, directing calls through the hotel switchboard.