Telecommunication Operator Resume Washington, DC - Hire IT People

PROFESSIONAL EXPERIENCE

Telecommunication Operator

Confidential, Washington, DC

Responsibilities:

Effectively operate hospital based telecommunications systems.
Provide telecommunication support to patient, staff, physicians and university community.
Responsible for compiling initial information during emergency situations.
Respond to and report telecommunications equipment failure..

Communication Operator/Hotline Agent

Confidential, Washington, DC

Responsibilities:

Answered internal and external telephone calls in a friendly and courteous manner, directing calls through the hotel switchboard.
Actively coordinated communications within the hotel including emergency procedures, alarms, life safety, and natural disaster.
Acted as a liaison to all appropriate local Emergency Services.
Input maintenance and housekeeping request in Synergy.
Performed guest follow up to make sure guest needs have been satisfied.

Guest Service Agent/PBX /Room Coordinator

Confidential, Washington, DC

Responsibilities:

Greeted and registered guest and issued room keys.
Balanced all rebates and other miscellaneous charges.
Processed credit card transactions during checkout process.
Entered guest request for housekeeping items and room maintenance issues.
Answered internal and external telephone calls in a friendly and courteous manner, directing calls through the hotel switchboard.