SUMMARY

• Has around 7 years of software experience in commercial Web technologies.
• Has around 6 years of experience in Developing Force.com Applications and Administrating SalesForce.com Sales and Service cloud.
• Implemented and customized Salesforce Sales, Service and Marketing Cloud SAAS Solutions.
• Designed and developed Custom Applications using Force.com Platform.
• Good experience in Salesforce User, Profile and Role management.
• Good experience in Creating Reports, Dashboards, Analytical Snapshots and Custom Report types
• Good experience in Data Migration, Import and Export using Data Loader and Import Wizard.
• Good experience in Data Modeling, Page Layouts, Workflows and Approval Processes.
• Good experience in Visual Flow and Process Builder.
• Good experience in classic UI as well as Lightning.
• Good experience in troubleshooting User issues.
• Excellent problem solving, analytical, communication and interpersonal skills.

TECHNICAL SKILLS

SFDC Declarative: Workflow Rules, Approval Processes, Process Builder, Visual Flow

SFDC Technologies: Apex, VisualForce, SOQL

Force.com tools: Force.com IDE, Data Loader, Workbench, Translation Workbench

Web Technologies: HTML5, CSS, JavaScript, XML, JSON

Version Control: SVN, GIT

Java Technologies: Java 5, Servlet, JSP, Java Mail

Application Servers: WebLogic

Databases: MS SQL 2005

Operating Systems: Microsoft Windows 10, Mac

Others: Eclipse, Apache Ant

PROFESSIONAL EXPERIENCE

Confidential, Mountain View, CA

Salesforce Developer / Administrator

Environment: Apex, Visualforce, Triggers, Page Layout, Profile, Home Page Components, Administration

Responsibilities:

• Configured Page Layouts, List Views and Record type for Opportunity, Account.
• Created Email Templates and translations for 13 languages.
• Created validation rule for Activities, Opportunities.
• Created Visualforce Page, Apex Class and Visualforce controller.
• Created Trigger to auto populate Activity types.
• Used LREngine Class on Task trigger.
• Created workflow rules, Processes for Opportunity.
• Managed deployments and Profile Settings.
• Created Home Page components using Reports and Dashboards.
• Production support for Project TESLA.
• Sales force Sales Cloud and Service Cloud Administration .

Confidential, Mountain View, CA

Sales force Developer / Administrator

Environment: Profile, Triggers, Apex and Visual force, Administration

Responsibilities:

• Created a Button named “Check Duplicates” and added it to the Lead Page Layout.
• Created a Visualforce Page to display the Search From and duplicates Leads, Opportunities, Accounts.
• Created Controller class to perform SOQL on records to find duplicates.
• Sales force Sales Cloud and Service Cloud Administration.
• Production support for Check Duplicates.

Confidential, San Francisco, CA

Sales force Developer / Administrator

Environment: Custom Object, Approval Process, Workflow Rules, Administration, Apex and VisualForce

Responsibilities:

• Developed Custom UI VisualForce and Apex Controller for CE Request.
• Created Triggers using Apex to create the Event and Tasks automatically.
• Created Custom Report Types and Reports for CE Request.
• Managed deployments and Profile Settings for CE Request.
• Configured Page Layouts, List Views and Search Layouts for CE Request.
• Created Object Model and Fields for CE Request.
• Created Workflow Rules and Approval Processes for CE Request.
• Created VisualForce Email Templates for CE Request.
• Production support for CE Request Application.
• Salesforce Sales Cloud and Service Cloud Administration.

Confidential, Santa Clara, CA

Sales force Developer / Administrator

Environment: Custom Object, Approval Process, Workflow Rules, Administration, Apex and Visualforce

Responsibilities:

• Developed Custom UI VisualForce and Apex Controller for Eval.
• Created Triggers using Apex to auto submit the approval and escalate the approval.
• Data Migration of Existing Eval Inventory details using Data Loader From Legacy Eval App.
• Created Custom Report Type and Reports for Eval.
• Managed deployments and Profile Settings for Eval.
• Configured Page Layouts, List Views and Search Layouts for Eval.
• Created Object Model and Fields for Eval.
• Created Workflow Rules and Approval Processes for Eval.
• Created Visual Force Email Templates for Eval.
• Production support for Eval Application.
• Sales force Sales Cloud and Service Cloud Administration.

Confidential, Lake Forest, CA

Sales force Developer / Administrator

Environment: Sales Force, Visual Force, Apex, Java 6, Web Logic, Web Services

Responsibilities:

• Implemented and Customized Sales and Service Cloud.
• Designed Custom Objects PIF (Preliminary Intake Form), PIF Attachments, PIF Notes, Doc Triage, IVF (Insurance Verification Form), Patient, Referral Source, Therapy etc.
• Defined Page Layouts for Doc Triage, Therapy, and Call Center Members etc.
• Defined custom UI for PIF and IVF using Visual Force.
• Created Triggers using Apex to Create PIF Pdf, Create Case from PIF, PIF Send Email etc.
• Created workflow rules and Parallel Approval Processes for Referral approval.
• Data Migration of Patient, Physician, Hospitals from AS400 system to Salesforce using Data Loader.
• Customer support for RPM application.

Confidential, Lake Forest, CA

Java Developer

Environment: Java5, PDFBox, Ghost Script, Tomcat6

Responsibilities:

• Worked on the Restful Web Service to search patient details.
• Worked on converting PDF into PNG images using Ghost Script to embed the PDF into Email.
• Developed Servlet to receive the uploaded PDF using Apache Common File Upload.
• Worked on Load Testing the App using Apache Jmeter.
• Production support for Apria Email PDF Application.