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Siebel Adminresume

Sunnyvale, CA

Summary:
I have around 5 years of Information Technology experience in Siebel. For the past 4 years, I worked exclusively on the Siebel Applications like Call center, ePharma, eService, eSales and on Siebel eFinance modules. I have very good experience in Siebel Server Administration. I have excellent experience in Server installations and Setting up Development and Production Environments.

Certifications:QC 9.2 Certified (HP)

Qualification:

Bachelor in Engineering in Information Technology

Experiences and Skills:

Confidential (Sunnyvale, CA)

Duration:Aug 2010 - till date
Role:Siebel Admin
Responsibility:

  • Any release activity in dev, test, stage and production.
  • Server setup, monitoring
  • Assisting the all the users in accessing the environment with ease.

Confidential

Duration:Nov 2009 - May 2010
Role:Siebel Administrator/Architect
Responsibility:

  • Set up the environment for Siebel e-finance application.
  • Performance Tuning.
  • Repository and non –repository migration activity.
  • Coordinated with DBA’s and network teams.
  • Assisted the development of regular users and also to the new users.
  • Monitoring of server components.
  • Solving the any Siebel environment issues.
  • Release management.

Confidential

Duration:Aug 2009 - Nov 2009
Role:Siebel Administrator
Responsibility:

  • Assisting application environment like configuring the different component of the Siebel server
  • Assisting the development user by giving them the database extract and creating new development users and setting up their machine up to the server and performing various performance tuning activities.
  • Responsible to the srf migration and repository migration.
  • Any connectivity/miscellaneous issues

Confidential

Duration:Mar 2009 - Jul 2009
Role:Siebel Administrator
Responsibility:

  • Train/Mentor (training activities) new resources about the Siebel Technology and to set up the server (version -8.1) for the training environment and the development machines also.
  • Have conducted numerous trainings within this period for production projects.
  • Have set up various server environment remotely and also 40 client machine for each instance of set up.

Confidential

Duration:Oct 2008 - Feb 2009
Role:Siebel Environment Manager
Responsibility:

  • Set up the Siebel environment and to monitor server and give necessary attention to the day to day activity according to the Siebel application.
  • Server installation and the configuration of the Siebel environment.
  • Worked with subversion for version control (CM).
  • Set up the development users and the db extract for users and solved the issues related to the synchronization.
  • Daily routine like repository migration and SRF migration etc.
  • Any server related customization.
  • Developed batch file to automate the daily activities.

Confidential

Duration:Apr 08 - Sep 08
Role:Module Lead
Responsibility:

  • Functional Analysis of Siebel application by analyzing and reviewing the BRD of the application of Xerox and to execute testing of the various features.
  • The interface testing was also one of the goals.
  • Peer review of the functional test cases and the execution report status in daily basis.

Confidential
Duration:Jun 2007 - Mar 2008
Role:Production support analyst
Responsibility:

  • Integral part of AIG SunAmerica production support team.
  • Support of the users of AIG’s Siebel application. User support like creating various users according to the role/responsibility and to set up there credentials giving the data base extract helping them in synchronizing their machine is the scope of the support.
  • Running up the daily EIM jobs and production job monitoring
  • Solving production ticket includes network issues or user issue like creation and deletion of account.

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