Siebel Admin Resume Sunnyvale, CA - Hire IT People

Summary:
I have around 5 years of Information Technology experience in Siebel. For the past 4 years, I worked exclusively on the Siebel Applications like Call center, ePharma, eService, eSales and on Siebel eFinance modules. I have very good experience in Siebel Server Administration. I have excellent experience in Server installations and Setting up Development and Production Environments.

Certifications: QC 9.2 Certified (HP)

Qualification:

Bachelor in Engineering in Information Technology

Experiences and Skills:

Confidential (Sunnyvale, CA)

Duration: Aug 2010 - till date
Role: Siebel Admin
Responsibility:

Any release activity in dev, test, stage and production.
Server setup, monitoring
Assisting the all the users in accessing the environment with ease.

Confidential

Duration: Nov 2009 - May 2010
Role: Siebel Administrator/Architect
Responsibility:

Set up the environment for Siebel e-finance application.
Performance Tuning.
Repository and non –repository migration activity.
Coordinated with DBA’s and network teams.
Assisted the development of regular users and also to the new users.
Monitoring of server components.
Solving the any Siebel environment issues.
Release management.

Confidential

Duration: Aug 2009 - Nov 2009
Role: Siebel Administrator
Responsibility:

Assisting application environment like configuring the different component of the Siebel server
Assisting the development user by giving them the database extract and creating new development users and setting up their machine up to the server and performing various performance tuning activities.
Responsible to the srf migration and repository migration.
Any connectivity/miscellaneous issues

Confidential

Duration: Mar 2009 - Jul 2009
Role: Siebel Administrator
Responsibility:

Train/Mentor (training activities) new resources about the Siebel Technology and to set up the server (version -8.1) for the training environment and the development machines also.
Have conducted numerous trainings within this period for production projects.
Have set up various server environment remotely and also 40 client machine for each instance of set up.

Confidential

Duration: Oct 2008 - Feb 2009
Role: Siebel Environment Manager
Responsibility:

Set up the Siebel environment and to monitor server and give necessary attention to the day to day activity according to the Siebel application.
Server installation and the configuration of the Siebel environment.
Worked with subversion for version control (CM).
Set up the development users and the db extract for users and solved the issues related to the synchronization.
Daily routine like repository migration and SRF migration etc.
Any server related customization.
Developed batch file to automate the daily activities.

Confidential

Duration: Apr 08 - Sep 08
Role: Module Lead
Responsibility:

Functional Analysis of Siebel application by analyzing and reviewing the BRD of the application of Xerox and to execute testing of the various features.
The interface testing was also one of the goals.
Peer review of the functional test cases and the execution report status in daily basis.

Confidential
Duration: Jun 2007 - Mar 2008
Role: Production support analyst
Responsibility:

Integral part of AIG SunAmerica production support team.
Support of the users of AIG’s Siebel application. User support like creating various users according to the role/responsibility and to set up there credentials giving the data base extract helping them in synchronizing their machine is the scope of the support.
Running up the daily EIM jobs and production job monitoring
Solving production ticket includes network issues or user issue like creation and deletion of account.

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