TECHNICAL SKILLS

• NEC NEAX 2400
• NEC NEAX 2000
• SV8300
• AVST
• UM8700 and Octel voice mail system in PBX environments. Experience administering a large complex corporate voice network containing multiple PBX’s in a multi - site configuration. Experience with T1
• ISDN
• BRI and PRI. Support administration of Octel 200/300 Voicemail systemUM8700. Ability to maintain an environment that is extremely reliable with high-level performance and limited downtime. Administration of NEC NEAX 2400
• NEC2000IVS
• IPS
• SV-8300
• SV-8500
• Global Navigator
• NEC MA4000
• NEC Call CenterWorx and ACD systems
• UCE.

PROFESSIONAL EXPERIENCE

Confidential

Telecommunications Specialist

Responsibilities:

• Design, configure, maintain, and deploy Voice, LAN, WAN systems
• Support, monitor, troubleshoot and repair system hardware & software
• Maintain and support voice management and reporting utilities
• Receive support requests and determine appropriate resolutions
• Coordinate and prioritize daily telecom tasks and projects
• Implement recovery & redundancy plans to restore/prevent downtime
• Identify & implement needed system upgrades, patches, maintenance