Network & Telecommunications Engineer Resume

SUMMARY:

Continuation of my career in the IT Sector

PROFESSIONAL EXPERIENCE:

Confidential

Network & Telecommunications Engineer

Responsibilities:

Install, maintain, support, and optimize of all network hardware and software for over 250 Cisco Model 4500/3750/3560 Switches and Juniper Wireless Network with approximately 250 access points located throughout nine buildings in a Campus environment.
Manage and maintain WAN/LAN Security utilizing Juniper SRX100 Firewall, SSL - VPN with Juniper and Nortel Solutions and Cisco Access-Lists, and VLAN's to control Network Traffic.
Optimize Network Traffic using Big IP F5 Load Balancer, Cisco Works LMS (LAN Management Solution) Juniper STRM, ThreatSTOP, Cisco Network Registrar and Windows 2014 DNS.
Manage and maintain Nortel PBX, Nortel Element Manager, Call Pilot and Call Recorder, Datel CallSweet, Sentry E911 Applications and approximately 1,100 Nortel Model 1120/1140 /Polycom IP Phones on Campus. Also responsible for over 100 analog phone connections for fax machines, Panic Buttons, Emergency phones in buildings and elevators.
Act as a technical escalation resource for Help Desk and other IT personnel, providing network and telecom support for over 700 Staff, 400 Faculty and 6,400 Students.
Provide excellent written documentation and diagrams of procedures and hardware configurations.
Interact and coordinate with vendors, suppliers, distributors, and contract consultants
Participate in rotating 24x7 on-call support and off hour maintenance of Network environment.
Provide Network training and guidance to Student and Help Desk employees.

Confidential

Network Support Engineer

Responsibilities:

Installed, maintained, supported, and optimized all network hardware and software for the Corporate Primary Data Center and over 110 Newspapers and print facilities across the United States with Cisco 2800 series Routers, 4500/3500 series Switches and Juniper NS50 and NS100 Firewalls.
Implemented and maintained a Network Environment between corporate resources and over 200 remote locations utilizing Firewall Policies, Cisco Access-Lists, IPSec Tunnels, SSL-VPN's and VLAN's to control and secure Network Traffic.
Part of an ongoing project that researched and implemented upgraded primary and secondary network connections at each Newspapers, increasing bandwidth while lowering cost.
Assisted in ensuring the WAN/LAN availability of Newspapers through Disaster Recovery/Business Continuity planning, testing and execution.
Acted as a technical escalation resource for Help Desk and other IT personnel and provided Network troubleshooting and technical guidance to IT Staff on-site and at remote locations
Provided excellent written documentation and diagrams of procedures and hardware configurations.
Interacted and coordinated with vendors, suppliers, distributors, and contract consultants
Participated in rotating 24x7 on-call support and off hour maintenance of Network environment.

Confidential

System Support Specialist

Responsibilities:

Installed, maintained, supported, and optimized all Server, PC/Laptop, printer and Network Connectivity for two offices in the DC Metro area
Managed Security Administration, User Accounts and Active Directory and maintained backups of data using Veritas backup Exec.
Provided Computer and Network Support for over 50 local and remote users worldwide.
Participated in rotating 24x7 on-call support and off hour maintenance of Server and Network.
Provided application support for the Companies software products Confidential, Confidential Maestro and email application.