SUMMARY

• Over 10 years of experience developing, testing and administering Content Management, HRM, CRM, Financial systems for Government, Insurance, Education, High - Tech, Telecom, Banking, Aviation, Health-Care industries.
• Expertise in Filenet (4.0/4.5.x /5.x ) Administration, installation, implementations, upgrade and migrations on various locations for various customers.
• Over 7 years of strong experience working in a client facing role, acting as a single point of contact and being responsible to support teh systems 24/7 .
• Strong experience in 1st and 3rd party solutions and evaluations with Business Team and Architects.
• Over 6 years of experience handling teams, mentoring team members. Also served as a trainer by imparting sessions on content management and ECM administration and testing.
• Expert in deployments of new releases, fixes and patches for various Business Solutions.
• Strong experience working with remote teams in Global delivery, Onsite / Offshore model.
• Successfully handled roles of onsite coordinator, techno-functional analyst and SME for various ECM projects and clients.

TECHNICAL SKILLS

ECM Tools: Filenet, Team Center, OnBase, Documentum, Fatwire

Databases: MSSQL, Oracle

Web/App Servers: IBM Websphere, JBoss, Apache

Bug Tracking Tools: QC, Bugzilla, Mantis, Merant Tracker, Jira, PMSMART

Transaction Mgmt Tools: Andy Workbench

Repositories: WinCVS, VSS, Serena, Tortoise SVN

Operating Systems: Windows (2k,2k3,2k8, XP, 7, 8), Linux (RedHat and Debian based)

Mobile phone OS: Android, Windows, Symbian

Utility Software: MS Project, MS Visio, MS Office suite, Google Docs

PROFESSIONAL EXPERIENCE

Confidential, San Ramon, CA

Role: FileNet Administrator

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration.
• Log monitoring (Filenet and applications) along with
• Help developers in troubleshooting issues.
• Feasibility study for business and functional requirements and change requests.
• Weekly and monthly status reporting.
• Process administration by providing support to Business Users.
• Log monitoring for Filenet and applications.
• Provide administrative support to FileNet applications' architects and developers.
• Frequent System Health-Check at Enterprise, Project and Application level.
• Co-ordination with IT support team and project stake holders.
• Status reporting.

Environment: Filenet p8 4.5.1, Websphere, SQL Server 2005/8, .NET, Java, Chrome, Firefox, IE, MS-Office 2007 suite and MS-Office plug-in, RedHat 5.5, Windows 2008 Server and Windows 7 machines.

Confidential,

Role: FileNet Administrator

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration.
• Log monitoring (Filenet and applications).
• Help developers in troubleshooting issues.
• Feasibility study for business and functional requirements and change requests.
• Weekly and monthly status reporting.
• Process administration by provide support in 24x7 environment to Users.
• Log monitoring for Filenet and applications.
• Provide administrative support to FileNet applications' architects and developers.
• Active participation during production deployments and dress rehearsals.
• Support Performance Testing and Post Implementation Verification (PIV) process.
• Help developers in troubleshooting issues.
• Project planning and analysis with Risk analysis and Mitigation Planning.
• Involved in Migration and Upgrade activities by assisting Architects and Development teams and providing as and when required support.
• Frequent System Health-Check at Enterprise, Project and Application level.
• Co-ordination with IT support team and project stake holders.
• Daily, weekly and bi-weekly status reporting.

Environment: Filenet 4.5.1, Kofax, Websphere, SQL Server 2005/8, VB6.0, .NET, Java, Chrome, Firefox, IE, RedHat 5.5, Windows 2003/2008 Server and Windows 7 machines.

Confidential, Santa Clara, CA

Role: FileNet Administrator

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration.
• Help developers in troubleshooting issues.
• Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.5.1, Kofax, WebSphere, SQL, .NET, Java, Chrome, Firefox, IE, Windows 2008 Server and Windows 7 machines.

Confidential, Charlotte, NC

Role: FileNet Administrator

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration.
• Help developers in troubleshooting issues.
• Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.0 4.5.0, .NET, Thunderhead, Rightfax FaxUtil, Windows Server 2003 and WinXP.

Confidential, Washington DC

Role: FileNet Administrator

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration.
• Help developers in troubleshooting issues.
• Process administration by provide support in 24x7 environment to Users.
• Log monitoring for Filenet and applications.
• Provide administrative support to FileNet applications' architects and developers.
• Active participation during production deployments and dress rehearsals.
• Support Post Implementation Verification (PIV) process.
• Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet P8 4.5.1 and Filenet Capture, .NET based Custom Scan Application, IE 6.0, WinXP.

Confidential, Saddle River, NJ

Role: Documentum and Migration Support

Responsibilities:

• Filenet P8 installation in test and development environments.
• Filenet and its components' administration such as CE, PE, AE etc.
• Build and application deployments.
• Installing component patches during migration and upgrade activities.
• Websphere and Database administration with Log monitoring (Filenet and applications).
• Help developers in troubleshooting issues.
• Feasibility study for business and functional requirements and change requests.
• Weekly and monthly status reporting along with onsite co-ordination.

Environment: Filenet 4.0 and 4.5.0, Windows Server 2003, Linux, Kofax, Oracle 10G, Image Services, Java, IBM Web Sphere, DB2, Mainframe System, IE 6.0, WinXP.

Confidential, Seattle, WA

Role: Quality Assurance Engineer and Filenet Administrator

Responsibilities:

• System Testing with following additional responsibilities.
• Build and application deployments.
• Websphere and Database administration.

Environment: Filenet P8 4.0, Java, J2EE, HTML, Java Scripts, Web Sphere, Oracle 9i, SQL Server 2000.

Confidential, Detroit, MI

Role: Quality Assurance Engineer and Filenet Administrator

Responsibilities:

• System Testing with following additional responsibilities.
• Build and application deployments.
• Websphere and Database administration.

Environment: Filenet 4.0, Java, J2EE, XML, XSL, DOJO, HTML, Java Scripts, Web Sphere, Oracle 10g, Win XP