Support Engineer Resume

OBJECTIVE

A driven IT professional with over 15 years of experience, seeking to secure a Datacenter/Server Engineer position with an established company that will allow me the opportunity to use my skills and proficient knowledge in the area of LAN/WAN topology, switches, routers and firewalls.

TECHNICAL SKILLS

Windows Server 2000/2003/2008/2012/2016 , Dell, IBM, HP Blade Servers
Migration planning, Server migration, racking, cabling, physical moves
Veritas\Symantec Backup Exec, IBM TSM, Dell Netvault, CA Arcserve
VMware ESXi 4.5 - 6.5, VMware Vsphere
IGRP, EIGRP, OSPF, BGP, Cisco wireless, Cisco VOIP (Cisco Call Manager), VPN, VLAN, VTP, STP, HSRP, VRRP
DNS, WINS, DHCP, FTP, TELNET, NTP
Solarwinds, Nagios, Spiceworks

PROFESSIONAL EXPERIENCE

Support Engineer

Confidential

Responsibilities:

Infrastructure Server Engineer

Confidential

Responsibilities:

Senior Systems Engineer

Confidential

Responsibilities:

VMware ESXi 5.5 Host installation and configuration
Windows Server 2012\ 2012 R2\2008 R2\2008\2003\2000 builds
Windows Server 2012\2012 R2\2008 R2\2008\2003\2000 support and configuration
Dell Server support and configuration
VMware server virtualization and cloning
Datacenter migrations and Datacenter support
Responsible for Infrastructure security and PCI compliance
Performed Qualys scans to determine security vunerabilities in server environment
Followed NIST standards in developing server standards and when remediating findings
Participated in security and PCI audits with Mastercard and Visa
Set up and responsible for Security Information and Event Management (SIEM) solution (Tripwire)
Responsible for producing documentation to support security and PCI compliance efforts