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Storage Engineer, Resume,

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SUMMARY

  • A NetApp Certified ONTAP Administrator with 4 years of experience supporting NetApp Storage solutions in 7 - Mode and Clustered D ONTAP environments.
  • Team-focused individual that is able to complete goal-oriented tasks assigned with excellent interpersonal/communication skills, written and verbal.

TECHNICAL SKILLS:

  • Storage Administration: ONTAP 7.3, 8.0.x, 8.1.x, 8.2x, 8.3 7-Mode and Clustered ONTAP, SAN (ISCSI, FC), NAS (CIFS, NFS), Protection (NDMP, OSSV, Snapmirror), ONTAP OS upgrades, System Firmware.
  • Network Administration: Microsoft Active Directory, LDAP, DNS, DHCP, Windows 2003/2008 Server, Windows 7, Windows Vista, Windows XP,, LAN/WAN, TCP/IP, Network Infrastructure., Linux, VMware, Hyper-V environments,Cisco and Brocade SAN environments
  • Hardware: Hardware troubleshooting on FAS/V 2xxx, 3xxx, 6xxx, 8xxx Platforms., Cabling of Disk shelves DS4243, DS2246, DS4246, DS4486 and FC shelves
  • Telecommunications: Implementation and Maintenance of circuits from DS0 - T3 level, Programming and Maintenance of DMS 250 Class V switch,

PROFESSIONAL EXPERIENCE

Storage Engineer,

Confidential,

Responsibilities:

  • NetApp FAS/V 2xxx, 22xx, 3xxx, 31xx, 32xx, 6xxx, 61xx, 62xx Series Platforms. hardware fundamentals including cabling of Disk shelves for SAN and direct attached Tape drives
  • Assist Sales Team with Technical Support on calls and assisting in Customer Needs
  • Test and configure Netapp Systems per customer PS.
  • Tested incoming systems verifying the system working or troubleshooting the issue.

Technical Support Engineer,

Confidential,

Responsibilities:

  • Responsible for completing daily request tickets, troubleshooting with time-response resolutions
  • Provide troubleshooting solutions with NDMP, OSSV, Snapmirror, and D ONTAP.
  • Installed, patch and upgrades of NetApp OnTap versions for development and production teams.
  • Assisted customers with the Network Connectivity to include DNS and CIFS shares and NFS Exports.
  • Monitor incident and service management of NetApp Storage Systems over the phone or remotely via WebEx.
  • NetApp FAS/V 2xxx, 22xx, 3xxx, 31xx, 32xx, 6xxx, 61xx, 62xx as well as 25xx and 8xxx Series Platforms. hardware fundamentals including cabling of Disk shelves for SAN and direct attached Tape drives
  • Assisted in creating and maintaining Multipath High Availability configurations to include Takeover situation.
  • Upgrade of ONTAP and firmware of disks, Shelves and Service Processor.
  • Troubleshoot issues in NAS (CIFS, NFS) and SAN (ISCSI, FC)
  • Verifying configurations of Cisco and Brocade Switches for Network and SAN related Troubleshooting.
  • NCDA Certified Clustered ONTAP.
IT Technician,

Confidential,

Responsibilities:

  • Assisted in troubleshooting Computer related Issues of Faculty and staff. Maintained computers in the computer lab and classrooms including updates of virus protection and application patches.
  • Assisted with the Windows 2008 R2 Servers within the Local Network and the WAN Network.

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