SUMMARY

• Administrative Support Assistant with good experience in providing day - to-day administrative support, answering and directing calls, maintaining Manager's schedule, receiving visitors, sorting and delivering incoming mail and sending outgoing mail.
• Hands on experience in proofreading and spell check all documents (drafts and final forms) prior to submitting them prior to review.
• Expertise in using computer for various applications, such as database management or word processing or retrieving/analyzing the electronic information obtained from the various databases.
• Well versed in maintaining a variety of records stored both manually and electronically; verifying reports for accuracy and completeness and responsible for payroll records, enter data entry into timekeeping system.
• Experience in scheduling client’s appointments for meetings or briefing with lawyers; perform filing and ensuring conference rooms are clean and processing orders for supplies; receiving mail and packages to be routing to attorneys.
• Skilled in filing, photocopying, scanning, retrieving data, sorting data, processing facility work orders and coordinating travel arrangements, processed travel voucher.
• Responsible for typing letters, memos, spread sheets and various correspondences and completing work schedules, managing calendars and arranging appointments.

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Document Specialist

Responsibilities:

• Prepares documents for image scanning and indexing, patient’s medical records and employee’s time sheets onsite.
• Uploaded and indexed medical files on HHS’s shared drive.
• Ensure all scanning check for quality control of records entered into document management system.
• Including appropriate indexing and optimum resolution of scans.
• Once records are completed placed in NARA approved boxed for handling.
• Manifest and boxed records related to vendors associated with DHCF.
• Report daily and weekly project status and occurrences; perform other program support duties as assigned.

Confidential, Washington, DC

Front Desk Receptionist

Responsibilities:

• Provide administrative support for Legal Counsel for the Elderly; greet clients in person directing them into lawyer’s offices, and answer incoming calls.
• Update appointments and location schedules.
• Schedule client’s appointments for meetings or briefing with lawyers, perform filing and ensure conference rooms are clean. Process orders for supplies; receive mail and packages to be routed to attorneys.
• Create new case files in computer system, typed letters to clients or their families.

Confidential

Administrative Support Assistant

Responsibilities:

• Provided day-to-day administrative support for Fleet division, answering and directing calls, maintained Manager's schedule, received visitors. Opened and routed incoming mail, answered correspondence and prepares outgoing mail.
• Coordinated phone and on-site interviews for management and recruiting teams, included preparation of interview materials and set-up.
• Proofread and spell check all documents (drafts and final forms) prior to submitting them prior to review.
• Typed letters, memos, spread sheets and various correspondences. Prepared, hire packets and schedule interviews.
• Filing, photocopying, scanning, retrieving data, sorting data, processing facility work orders. Perform data input and retrieved information.
• Trained other staff members to perform work activities, such as using computer applications.
• Appointed as primary Motor Pool Dispatcher to manage the daily vehicle reservations and fleet inventory.
• Circulated via e-mail system important information on administrative procedures and/or requirements to other team leaders and program coordinators throughout headquarters and the division offices
• Maintained a variety of records stored both manually and electronically; verifying reports for accuracy and completeness.
• Responsible for payroll records, enter data entry into timekeeping system.
• Troubleshoot problems involving office equipment.
• Collect packages and deliver to appropriate personnel.
• Validate parking and kept log of all validations.

Confidential, Arlington, VA

Inventory Scheduler

Responsibilities:

• Worked in Remedy ticketing system, tracking IT related issues: assign ticket priority, status updates, documentation updates, information being passed to alternate technicians, assist clients with (password resets, installing hardware, Adding printers, configuring emails, troubleshooting, etc.)
• Provided technical IT support to customers through telephone/voicemail, and email.
• Scanned/Monitored and Verify workstations scan, audit data listed for each user in assigned location.

Confidential

Administrative Personnel Security Specialist

Responsibilities:

• Provided documentation review support to FBI personnel to include removal classified documents from files/folders, prepared drafts and edits non-legal memoranda, research reports and correspondence relating to cases.
• Reviewed and corrected deficiencies to include deficiencies (e.g., missing/inconsistent documents, leads that were not investigated) prior to shipment to offsite storage.
• Processed and purged records by separating documents into Security, Medical, Employee Mail, Official Personnel File, and pending destruction.
• Prepared, submit and track visit authorization request for employees, consultants and sub-contractors when required. Analyze clearance actions (including certifications), reinstatement and terminations using JPAS.
• Updated Personnel Investigations Processing System (PIPS) with Security/Suitability Investigation Index (SII) data on each scheduled case.
• Retrieve and analyze the electronic information obtained from the various databases.
• Tracked clearance progress and provide management reports for required clearance actions.
• Assist employees in preparation of personnel security questionnaires (SF 85P, SF 86), and review personnel security questionnaires in (e-QIP) system for employees, contractors and new applicants who require access to classified and/or sensitive government information.
• Ensuring accuracy and resolve any discrepancies or derogatory information found during review.