Systems Engineer Resume
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Houston, TX
SUMMARY
- With over two decades of technical leadership in the multi - facet business of information systems relating to Networking and Administering. Emphasis has been in the networking and software applications arena. Recent years have focused on corporate resources and services of multi-corporate projects dealing with senior level decision-makers.
- I have dealt with mixed computer environments, thus ensuring the directions are best for that particular company’s long-range environment - - especially with acquisitions and multi-corporate relationships that are prevalent in today’s corporate.
- Whereas many individuals have a serial knowledge base of products in hardware and software applications, I bring to the table a very wide range of knowledge having dealt with various clients’ platforms and applications. I have been in many different roles utilizing my years of experience in the high technology field in evaluating customer requirements and ensuring that the best organizational paths were tasked for that specific project.
PROFESSIONAL EXPERIENCE
Systems Engineer
Confidential | Houston, TX
Responsibilities:
- Work to resolve technical problems with the Server and Storage team tickets.
- Assist with the installation, configuration, and on - going usability of servers within established standards and guidelines
- Maintain and Monitor Business Critical Servers
- Maintain the VMware infrastructure environment.
- Maintain Woodgroups Commvault environment of 4 different commcells
- Worked to setup and support Quantum DXi units for both local and international sites.
- Assist with administering and the Exchange infrastructure.
- Analyze and document technical issues following the Incident Management process
- Collaborate with other IT departments on assigned projects and issues
- Ensure that users are kept informed and up-to-date on the status of tickets and issues and that expectations are appropriately managed at all times
- Maintain high levels of confidentiality and information security, complying with the relevant legislation and company s relevant policies and procedures
- Microsoft Windows 2003/2008/2012
- Microsoft Exchange 2003/2007/2010
- Quantum DXi 470x, 100x, 680x
- CommVault version 9/10 (including setup and maintain both virtual and physical media agents)
- VMware VSphere 5.5
- Altiris
- Dell Hardware product knowledge
- Symantec Enterprise Vault
Server and Data Protection Administrator
Confidential | Houston, TX
Responsibilities:
- Active Directory user creation and user termination following company standard procedures
- Server management and support including VMware ESX environments
- Provide support for over 16,000 employees
- Responsible for maintaining backups and testing random restores using Symantec Backup Exec and Netbackup
- Was part of the training team for new hire orientations and further development of current users
- Part of the VMware implementation project team that included converting majority physical data center environment to a virtual data center environment
