SUMMARY:

Knowledgeable and experienced Sr. Network Planning Engineer proficient with OPNET/SteelCentral Network and Application Performance Management tools wanting to secure a position in installation, support, administration, and configuration of OPNET network monitoring tools where I have experience providing technical support without compromising excellent customer service.

SKILLS:

• Team Player
• Great Organizational and Interpersonal Skills
• In - depth knowledge of PC/Server Hardware, LAN, WAN Networks and Software configurations
• Exceptional problem solving and decision making skills

WORK EXPERIANCE:

Confidential, Irving, TX

Sr. Network Planning Engineer

Responsibilities:

• Responsible for ongoing maintenance of various OPNET/ Riverbed SteelCentral Network and Application Performance Management tools. Provide support to network operation and network engineering team for ongoing support and create various reports customization per there requirements. Also helped with Network bandwidth Assessment and application performance analysis before and after application deployment.
• Updated AppResponseXpert - business groups, application groups and utilize ARX appliances to analyze application performance and network utilization before and after application deployment. Also use ARX to troubleshoot various network performance issues as needed.
• Deploy OPNET agent to server/client system and use ATX to study application transactions. Provide AppDoctor and Quick predict reports for network and application performance analysis to customers.
• Collect CLI and SNMP data using VNE Server from various network devices. Add/Remove/Change devices as required from VNE Server database. Also Update/Create subnet and user group as needed.
• Audit network using IT Sentinel NetDoctor module. Use built-in OPNET rules as well as create custom rules and templates to meet AA's audit requirements.
• Use NetMapper module to create Layer 2/3 Network diagrams for remote site and publish it on Report Server.
• Created automation templates for various network diagrams, audit reports, capacity reports and schedule it to publish daily, weekly, monthly.
• Create RPM Dashboards and include both APM and NPM data in one, easy-to-navigate dashboard to visualize data from VNE and ARX data source.
• Use NetPlanner to create network capacity planning reports and publish on report server. Also created various documentation and audit tracking process.

Confidential, Carrollton, TX

Network Engineer

Responsibilities:

• Troubleshoot network performance problem and monitor network bandwidth usage using network monitoring software and make changes to improve network performance.
• Migrated corporate and remote offices with New ISP and created VLAN on HP and Cisco 3750 Switches per company’s requirement.
• Also installed and setup Cisco 1250 wireless AP and Cisco PIX firewall to control wireless access for Wireless Printer VLAN.
• Created network topology drawings and documentations.
• Setup Fax server and install client software on users PC to send/receive fax from their PC.
• Helped with ongoing support of Windows 2003/2008 Active Directory Domain, DHCP, DNS, WINS server, File/Print Server, Exchange 2007, Citrix servers, Windows XP and Windows 7 workstations.
• Worked with Mitel VOIP phone system to add/remove Phones for new users.

Confidential, Dallas, TX

Data Center Engineer

Responsibilities:

• Maintain a data center, including but not limited to documentation management, Win 2003/2008 server build/configure, Cisco switch, Cisco router equipment installation troubleshooting including required cabling for connectivity, break/fix, structured cabling systems, maintenance procedures, best practices.
• Responsible for coordinating infrastructure related data center activities.
• Ensure that best practices are used in design, testing, and implementation of technical solutions.
• Assisting in developing, coordinating and ensuring organizational processes and procedures are followed.

Confidential, Denton, TX

Network Administrator

Responsibilities:

• Maintain, monitor, update windows 2003 Active Directory Domain, DHCP, DNS, WINS server, File/Print Server, MDaemon 9.0 Mail server, Quick Care Application Server, Terminal servers, SQL 2005 server, Surf Control Web filtering server, WhatsUP Pro, Norton Backup Exec 11, Norton Symantec AV 10, Adtran 5305/3200/2050 routers, in 70+ remote site with over 300 user environment.
• Create/Add User, device account and reset user password on AS400 server. Also backup PC/Network technician on Desktop and user support.
• Moved 70+ remote sites from Dedicated Frame Relay backbone to site VPN.
• Setup Adtran routers for 70 + remote office and setup a VPN between corporate and remote sites.
• Replaced old Cisco PIX, and Cisco 2600/1700 router with New Adtran 5305, Adtran CSU/DSU, HSSI, 3200 and 2050 routers.
• Install and configure Adtran n-Command Software to remotely manage all Adtran & Cisco routers and Switches.
• Changed T1circuit to Fractional 20MB T3 circuit Confidential corporate office and changed from Fractional Frame Relay connection to full T1 or DSL/Cable Confidential remote sites.

Confidential, Irving, TX

HP SAN Technician

Responsibilities:

• Install and configure Fibre Channel storage area network (SAN), HP StorageWorks 1500 Modular Smart Array (MSA1500) and HP StorageWorks 4/8 SAN Switch,
• Also Install and configure HP proliant servers running windows 2003, SQL and connected to MSA1500

Confidential

Network Administrator

Responsibilities:

• Install, reconfigure and connected servers, routers, switches and PC’s for new company that was going to run part of the Confidential Music Group Business.
• Also install DSL routers and Cisco PIX firewall Confidential 5 remote offices and setup VPN connection to corporate office.

Confidential, Dallas, TX

Network Administrator

Responsibilities:

• Maintain, monitor, update Windows 2000/2003 Active Directory Domain, DNS, DHCP, WINS, Exchange 2003 Mail server, Crystal Report v10 Server, MS SQL 2000/2005 Server, IIS, WebSense (Web Filtering Server), McAfee ePolicy Server, file servers, Cisco 1800/2600/3600 routers, Cisco 2900/3500 switches, PIX firewalls, Cisco Wireless 1200 AP, and McAfee Webshield appliance.
• Responsible maintaining a backup of network server using CA Brightstor 11 backup Software and security of the BMMG network.
• Install and configure Cisco PIX 501, 506, 515e firewall and setup IPSec VPN to connect remote offices, Configure Internet router (Cisco 2600) using BGP. Install and configure Cisco 3640 Router to use ATM/IMA interface using two shared T1 to connect over 60 remote retail stores.
• Maintain Different VLAN on the network. Also maintain and administer Cisco Conference server and setup Cisco VoIP phones.
• Migrated from using T3 20mb ATM circuit Confidential corporate office to two T1 ATM/IMA circuit and saved BMMG thousands of dollars a month.
• Also responsible for I. Confidential . department regarding corporate office move locally in Dallas overall planning, designing, ordering equipment moving all IT equipment to new office.
• Install and configure Unicenter NSM r11, CA Unicenter Service Desk, CA Unicenter Remote Control, CA Unicenter Asset Management and CA Unicenter Software Delivery.

Confidential, Bedford, TX

Technical Support Engineer

Responsibilities:

• Remote and field supports for small banks through out west Texas.
• Installed, configured, and maintained Windows 2000/ 2003 Active Directory Domain servers, DNS, DHCP, file/application servers, iMail Server, Windows XP/2000 Desktops, Network Printers, Cisco 2600/2800/1800 Routers, switches, Zywall IDP, and Backup Exec Data Backup Software, Office Scan Virus software and other software and hardware. Also installed and configured third party cluster software for file and SQL server.
• Installed and configured Syslog and FireGen log analyzer to collect log from PIX firewall and generate reports.
• Installed and configured Cisco 1800 series router using OSPF protocol.
• Installed and configured Cisco 501/506/515E PIX firewalls and setup IPSec VPN connections to remote banks. Also setup VPN group on PIX for remote users.
• Also installed and configured proprietary bank software on server and desktop.

Confidential, Dallas, TX

System Analyst

Responsibilities:

• Field support for a small to medium size business in DFW area and completed install and setup of servers, routers, firewalls, wireless access points, wireless projectors, desktops, laptops and network printers.
• Installed and configured Backup Exec, Astaro Firewall, Netopia router, and Installed Windows 2000 and 2003 Active directory domains, DNS, DHCP servers and windows XP/2000 workstations for customers.
• Also ran CAT5 cables if needed and setup wireless broadband access points. Installed and configured small office Wireless LAN. Configured ISDN Interface on Cisco routers for remote home office/small office.
• Setup Astaro Firewall to Netopia Router VPN IPsec between remote offices.
• Installed and configured CA eTrust Anti Virus v7.0 for small to mid size business. Configured admin server and deployed eTrust AV using Remote Install on over 100 PC's. Also install Brightstor backup Software.

Field Service Rep

Confidential, Alpharetta, GA

Responsibilities:

• Worked as Lead Onsite Support Analyst Confidential.
• Supported 500 users on a Windows NT/2000/9X Token ring environment Confidential five different sites and over 200 remote users throughout USA.
• Installed and maintained Compaq servers, routers and patch panel in server room.