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Technical And Functional Consultant Resume

SKILLS AND KNOWLEDGE:

ERP and management tools: IBM Products (IBM SmartCloud Control Desk, MAXIMO, WEBSPHERE Application Server, TADDM, IBM Tivoli Integration Composer, COGNOS 8(Report Studio, Query studio, EP)), ISIMAN, OPTIMMO, MOVEX, AGIRH

Network: Lans/Vlans implementation, TCP/IP, Active Directory, DNS, Wiring.

SGBD: SQL Server, DB2, Oracle, Access

Operating Système: Windows 2000, Windows 2003 Server, Windows 2008 Server, VMWare, ESX Server.

EXPERIENCES:

Technical and functional consultant

Confidential

Responsibilities:

  • IBM SmartCloud Control Desk, MAXIMO, TSRM (Tivoli Service Request Manager), TAMIT (Tivoli Asset Management for IT), helpDesk and assets management solution according to ITIL standards:
  • Application customization - Designing
  • Workflow customization - Designing
  • Knowledge in Database configuration
  • IBM Websphere Application Server.
  • ITIC (IBM Tivoli Integration Composer).
  • TADDM ( IBM Tivoli Application Dependency Discovery Manager).
  • Preparation of test sheets and notebooks of recipes
  • Editing of training manuals
  • Provide training to customers
  • Provide users supports

Organisation Consultant

Confidential

Responsibilities:

  • Entering parameters
  • Formalization of procedures and operating modes
  • Assistance to training and manual supports achievement.
  • Procedures writing and implementation of the repositories under ISIMAN.
  • Creating reports using STUDIO REPORT
  • Documentation of sheets indicators in COGNOS EP
  • Writing of procedures under ISIMAN

Network administrator

Confidential

Responsibilities:

  • Supervision of computers and machines
  • Establishment and administration of LAN network

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