We provide IT Staff Augmentation Services!

Junior Network Admin Resume

TECHNICIAL SKILLS:

  • Windows 8.1, 7, XP, Enterprise, Vista,
  • Ticketing System
  • Cherwell SpiceWorks Remedy AutoTask
  • DNS, DHCP TCP/IP, Configuration HyperV, Network Printers
  • LAN/WAN, VPN, Cabling, Firewalls,, Routers, Network,
  • Installations Cat5, Cats6, Multimode Fiber Cable, RJ11,RJ45, Plenum Cable, Coaxial Cable(BNC), Cable tools(Crimper, ECT..)
  • Restore Data, System Recovery
  • Windows Server 2008, 2012, 2012r2
  • Remote Desktop, Bombgar, Labtech WEBex
  • Imaging, Application Installation.
  • Virus & Malware Removal, Mac OS
  • Active Directory, Domain Trust, GPO’s, OU’s, Mapping Drives, Folder Permissions,
  • Mobile Devices
  • Network Topologies
  • 12 - 16 gauge wire wielding

PROFESSIONAL EXPERIENCE

Junior Network Admin

Confidential

Responsibilities:

  • Installing software/hardware and uninstalling it
  • Use RDP, Remote Assistance, and WEBex remote software
  • Use Adaxes a third party active directory
  • Phone support, and Deskside troubleshooting
  • Assisting with managing KB’s and SOP’s
  • Creating, assigning, and resolving Cherwell Tickets
  • Troubleshooting Cintrix VPN issues
  • Troubleshooting Micros, People Soft and, POS application issue
  • Reverse Tethering with mobile devices
  • Imaging PC’s and Laptops and shipping them
  • Mapping Network Drives
  • Mobile support
  • Adding PC’s on the domain
  • Adding File and mailboxes permissions in Adaxes
  • Configuring Proxy settings and mail settings
  • Configuring Office application settings and troubleshooting

Confidential, Largo, Maryland

Junior Network Admin

Responsibilities:

  • Configuring Domain Controllers
  • Familiar with Window’s Server 2012R2
  • Familiar with HV and configuring virtual environments
  • Working with Active Directory such as domain trusts
  • Familiar with Windows 8.1
  • Familiar with Sonicwall nodes and configuring VPN’s
  • Configuring Microsoft Exchange Server 2013
  • Working with Active Directory Assigning roles, OU’s and, GPO’s
  • Familiar with Remote Desktop, Bombgar and LabTech remote desktop sessions
  • Great at finding and resolving malfunctions, using exceptional technical and communication skills to ensure minimization of downtime and optimal computer performance.
  • Ensure SLAs for responding and resolving customer requests are met

Confidential, Washington, DC

IT Intern

Responsibilities:

  • Works with team members to develop and maintain internal knowledge base.
  • Familiar with basic Active Directory functions such as user accounts, password resets
  • Familiar with imaging hard drives using the ImageX application.
  • Installed and configured various internal hardware components.
  • Diagnose and resolve hardware and software issues.
  • Familiar with using forums, researching Technet and Knowledge Bases.
  • Total Contact Ownership (TCO) and first call resolution.
  • Earned commendations for teamwork, flexibility and work excellence in providing IT support to my classmates and faculty.
  • Familiar with configuring and troubleshooting VPNs.
  • Experience with the Spice Works Help Desk
  • Tutor high school students on IT basics
  • Installed access doors dampers (fire dampers, volume dampers) and grills
  • Organized duct and prep it
  • Hung-up duct and wield it
  • Composite work
  • Maintained a clean and safe work environment
  • Operated power tools (band saw, hammer drill, chop saw, circular saw, ECT.)
  • Warehouse manufactured sheet metal/duct work
  • Warehouse logistics

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