PROFESSIONAL OBJECTIVE:

To work in strong, forward thinking, progressive and equal opportunity organization where I can apply the knowledge I have obtained, involving maximum utilization of my skills and experience to deliver beyond expectations and meeting the challenges of real life projects.

SUMMARY:

• Ability to effectively interact with members at all levels of the organization.
• Flexible to different kinds of work environment.
• Willingness to learn and work hard.
• Professional and energetic demeanor.

TECHNICAL SKILLS:

• Knowledge of OSI Layers, subnetting, routed protocol, VTP,STP,X.25.
• Knowledge of Routing Protocol like RIP, RIP2, OSPF, EIGRP, BGP .
• Knowledge of NAT,NAT 0.
• CISCO terminology.. like ACL,NAT,X.25 (Frame relay),intervlan routing,Eigrp,Ospf, Vlan,bgp,sla path control, tracking,Alarm monitoring, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Network Support Engineer

Responsibilities:

• Design, install, configure, manage, and support technical components within the network environment. Firewall/Switch Administration.
• Configure Firewall5510 ASA (route configurations, ACLs, core system configurations).
• Configure switches (switch port configurations, VLAN configuration, ACLs, core system configurations).
• Analyze network environment (logs, packet traces, bandwidth) to understand communication patterns and identify source/destination/protocol/port information for application to application internetworking.
• Configure network routing and access controls to enable application to application communication.
• Document environment/configuration of the environment (e.g. topology) and specific devices Firewall Administration.
• Add/Delete/Modify Appropriate rules and Access Lists
• Managing Intervlan Routing with Cisco 3560 layer 3 switch, Cisco 2960 switches and Netgear FS728TP Switches.
• Apply Access control list on Cisco 3560 and on Cisco Firewall 5510 as per Change management policy.
• Configure Site to Site and Remote access VPN for access of Servers,Firewall and Router of Remote location (UK,Canada and USA).
• Managing and Monitoring Servers located in 4 Data center via Confidential .
• Do switchover on ILL when primary ILL Down.
• Create Vlan as per department also configure STP and Trunk port on CISCO 2960 and on Cisco 3560 L3.
• Configure Nat 0 in Cisco Firewall for Nat exception over Lan to Lan VPN.
• Configure Lan to Lan VPN to connect with Emboss Office

Confidential

Network Administrator

Responsibilities:

• Designing diagram of mounting Input and output LAN points in entire site with IP scheme.
• Managed Cyberoam Firewall for IP filtering.
• Configured VLAN, STP, Static & default route on Confidential Layer 3 fiber switch and Cyberoam Firewall.
• Mounting of devices like Switches, Cyberoam into 42 U, 24 U, 15 U and 9 U Rack.( Managed 16 Racks)
• Checked Rack to Rack fiber connectivity of all seven building and internet access.
• Configured Polycom used for Video Conference and provide weekly video conference to principal with another location.
• Configured and mounting WI - FI devices DAX-924ABO for wireless connectivity in premises with secure SSID.
• Configured SIS server with RAID 1 and installation of Windows server 2008 R2 and configure DNS, DHCP, FTP, Exchange server and create user mailbox on exchange server.
• Applied Drop-down policy on Cyberoam for Web-filtering the unofficial Urls,
• Applied NAT in Cyberoam to pass the Private traffic into Public link (Local Lan to WAN IP).
• Applied NAT policy for Polycom in Cyberoam firewall. (Host IP to WAN IP).

Confidential

Support Engineer

Responsibilities:

• Execution of Change Management request to open port on firewall and user add in GPO.
• Initiating and providing the First Level and the Second Level Technical Support.
• Administration of user accounts information using Windows 2003 Server.
• Trouble shooting of issues including Software, Hardware and Networking.
• Regular checkup of McAfee Antivirus and carry out updates using EPO.
• Making sure that all the desktops and servers are within the compliance, with all the hardening,
• Patches, latest EPO DAT and group policy restrictions applied .
• Generation of daily call report, pending call report and monthly.
• Active coordination with Vendor's follow-up for resolution of pending calls.
• Pushing of Microsoft patches through SCCM server.
• Building report with the Infrastructure engineers and also providing assistance over video call.
• Active participation in Team Building and Team meeting activities.
• Adhering to the clients and the team norms and acting the same.
• Responsible of creating and managing group policy ,create users and group in Active directory, manage server under guidance with server team,
• Co-ordinate with ISP Airtel for link down issue and log ticket and forward same to NOC Team..
• Patch Management, Install Software patches, updates and service packs
• Maintain DHCP / DNS configurations, group policies