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Administrative Assistant Resume

OBJECTIVE

  • Obtain a position in the Administrative field, grow within the company so that my current skills can expand and provide exception work to an exceptional work environment.

PROFESSIONAL EXPERIENCE

Confidential

Administrative Assistant

Responsibilities:

  • Purchasing computer equipment and supplies for the Engineering Professors
  • Tagging equipment of a certain monetary value and entering it into our inventory system
  • Working with Professors to ensure that their equipment is delivered to the appropriate department.
  • Collaborated with Helpdesk Technicians in having the all equipment for a particular purchase and that all the requested software has been installed.
  • When upgrading professors PCs, collected fund for purchase of old machines and having to applicable forms to sign before releasing new PCs.
  • Writing correspondence for the Director of the Department.
  • Answer all inquiries in regards to when the purchases will or have arrived.
  • Corresponded with accounting to make sure Purchase Orders are created for purchases over a $25,000
  • Processed immediate purchases on P - Card when needed.

Confidential

Admissions Assistant

Responsibilities:

  • Opening mail to be distributed to the appropriate person or department
  • Date stamping mail and sorting according to type of mail. (Ex. Transcripts, Letter of reference)
  • Receiving mail via UPS, Fed Ex, USPS, etc
  • Determining whether documents received by the University are Official, Unofficial or Questionable. If questionable, given to a senior Graduate School specialist to determine its validity.
  • Filing, creating folders for students who are applying for graduate school.
  • Assisting applicants via email with their inquiries regarding their application
  • Updating applications in Apply Yourself
  • Answering phone calls received through the mail office line

Confidential

HelpDesk Analyst/Supervisor

Responsibilities:

  • Installed and repaired peripherals such as Printers, Scanners, Mice, Keyboards, etc.
  • Troubleshooting hardware and software issues.
  • Created OS Images using Symantec GhostCast Software.
  • Created Scripts to be sent to PCs over the network using Symantec Netwizard
  • Installed Windows 2000, Windows XP, Office 2000 & 2003
  • Answered incoming calls by users.
  • Remote to user’s machine using Dameware Mini Remote
  • Reset, Unlock accounts in Active Directory
  • Replaced & Re-imaged hard drives for such machines as Dell Optiplex GX 260, GX 270, SX 270, SX 280, GX 620 & Dell Latitudes and Inspirions
  • Resolved technical issue via Telephone, Email and user’s work area.
  • Logged calls into ticket system and state resolution when closing ticket.
  • Installed Software and setup Blackberry Phones.
  • Working with Telecomm & testing new wireless devices.
  • Created Project Plans for Technical Projects.
  • Managed 3-5 Employees
  • Managing Timesheets, work with my superior on Evaluations.
  • Use of a tool called Shavlik to send up updates; such as Windows update, Adobe Updates, etc
  • Maintained and updated all laptop models; specifically Dell & HP but sometimes Macintosh.

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