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Senior Engineer Product Support / Jira Admin Resume

SUMMARY:

Spent 9+ years developing the skills to increase velocity, reliability, and quality for multidomain organization with a high focus on security. Deep experience with AWS, Docker, RHEL, Confidential Suite and Openstack, helping organizations instill Devops for the modern age.

EXPERIENCE:

Senior Engineer Product Support / Jira Admin

Confidential

Responsibilities:

  • Instrumental in developing and implementing Business Continuity and Disaster Recovery (Enterprise Jira & Confluence) for Confidential.
  • Upgrade Jira and confluence to Datacenter version.
  • Independently designed and executed company catalog for infrastructure support and development
  • Managed firewall, network monitoring and server monitoring both on - and off-site.
  • Profitable Migration of Confidential Products to new AWS Platform.
  • Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
  • Created company policies and procedures governing Product security, email, access control, and incident response.
  • Successfully Integrate third party application with Jira such as HPALM and Service Now.

Key skills: Jira, Confluence & Bitbucket, AWS, System administration, Mysql, PostgreSQL, Tomcat, Jenkins, HPALM, Service Now, Ansible, Docker, Nagios, Cluster Environment.

Senior Engineer Product Support / Jira Admin

Confidential

Responsibilities:

  • Managed creation of high-profile HATP (High Availability Transaction Processing) solution, supervising development teams working in multiple locations.
  • Developed and maintain highly effective Multi cluster environment and VPN solution to enable developer to work efficiently.
  • Successfully Created and managed AWS environment for Confidential suite.
  • Introduced Confluence to many departs, replacing their internal wiki system.
  • Installed and managed plugins for JIRA in production environment such as Insight,JEMH, Script Runner, Power Scripts, EazyBi for JIRA, JQL Tricks, CCC Last Comment, REST API Browser, SSO, Structure, Zephyr for jira and other.

Key skills : Jira, Confluence & Bitbucket, AWS, System administration, Haproxy, Mysql, PostgreSQL, Jenkins, Ansible, Docker, Nagios, Cluster Environment.

Confidential

System Administrator

Responsibilities:

  • Conduct systems design, feasibility and cost studies and recommend cost-effective cloud solutions for Opera.
  • Advise software development teams on architecting and designing web interfaces and infrastructures that safely and efficiently power the cloud environment.
  • Reduce overhead and infrastructure costs by 38 percent by consolidating and deploying 10 legacy applications to cloud platforms such as AWS, Google web services and Salesforce.com.
  • Deliver major releases to stakeholders on time and under budget.
  • Successfully develop feature packages that include use cases, work-flows, requirements and functional specifications for hand off to development team.

Key skills : AWS, System administration, Mysql, Jenkins, Ansible, Docker, Nagios, Python, shell script.

Confidential

System Administrator

Responsibilities:

  • Successfully designed and delivered secure cloud solutions for major Projects within organizations.
  • Installation and maintenance of Confidential PLM product for Clients.
  • Identify bugs for Confidential PLM while installation and configuration on production.
  • Successfully automate all the installation and configuration of Confidential PLM using Microsoft Power shell script and Perl script.
  • Identify security vulnerabilities and make recommendations for remediation.
  • Identified 20+ vulnerabilities by testing infrastructure security, using both automated tools and manual testing.

Key skills :AWS, Microsoft Azure, PLM, Unix & Windows Server 2012 R2 System administration, perl, shell, python,

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