IT PLATFORM ENGINEER Resume

SUMMARY

Experienced Engineer with a demonstrated history working in diverse industries.
Strong information technology professional that can adapt to any environment, with a Bachelor of Science (BS) focused in Computer Science and Information Systems (CSIS).

PROFESSIONAL EXPERIENCE

Confidential

IT PLATFORM ENGINEER

Responsibilities:

Active Directory Administration / Management (on - premises, Azure Active Directory, AD Connect) - Enterprise admin - Raise domain and forest functional levels along with other administrative tasks (multi-domain)
Azure (Identity and Access Management, VMs, ARM Deployments) - Global admin managing access for Azure resources via RBAC and PIM. Build, upgrade, and manage cloud domain controllers and Windows Servers Work with DevOps teams deploying Azure resources
ADFS / Active Directory Federation Services / Azure SSO (SAML, OAuth, OpenID Connect) - Work on numerous projects with teams and Business Partners / Vendors managing SSO for applications, software, etc.
Manage MFA / Multi-Factor Authentication and Conditional Access Policies (Azure, On-Prem, Hard Tokens)
Manage DNS (on-premises & external - NSOne)
DHCP Management - multi-datacenter, multi-site
Group Policy Management
Office 365 Management (Exchange, Skype, Teams, etc.)
Rubrik Backup Implementation and Management (Backup of Nutanix AHV, VMWare, Physical Servers, Virtual Machines, File Shares, SQL Servers, etc.)
VMWare Administration
Windows Server Management
Automation / PowerShell scripting
Adhere to Change Management Processes for maintenance, upgrades, patching, network, firewall, etc.
Serve as an escalation point for Service Desk and resource for other Engineering teams
Work with Vendors / Business Partners on projects and support of applications
Incident Response - Troubleshoot and resolve owned processes and applications and provide root cause analysis to prevent future re-occurrence
Create and update SOPs / KAs that serve as a resource for end users and other support / engineering teams
Test, recommend, and implement new technologies
Participate in Disaster Recovery exercise - failover to other datacenters
Participate in 24/7 on call rotation

SERVER ENGINEER

Confidential

Responsibilities:

Led a team of Operations Engineers
Scheduled and staffed team to align with operational needs
Managed Projects
Active Directory Administration
Exchange / Office 365 Administration
Updated and documented processes, procedures, and knowledge base
Monitored and resolved issues with Windows Servers, network, and applications
Monitored, configured, supported, and troubleshot applications on a local and remote level throughout the enterprise
Owned and drove proper resolution of incidents via Incident Management
Partnered with other IT Teams and business partners as needed

Confidential

SYSTEMS ENGINEER

Responsibilities:

Active Directory Administration / Management
Managed Storage/Backups (iSCSI, Microsoft StorSimple)
Managed / Administer Windows Environment and Policies - Hyper-V, Server 2008 r2, 2012 r2, 7, 8, 10 (DNS, DHCP, File Services, DFS, etc.)
Managed / Administer Mimecast Spam Filter
Exchange / Office365 Management (Hybrid Exchange 2010/Office 365, Lync/Skype)
Cisco Meraki Administration
Managed Antivirus - Webroot SecureAnywhere
Managed, planned, proposed, scheduled, and executed project work/changes
Updated/documented processes, procedures, and knowledge base
Automation / Powershell scripting

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