SUMMARY

• Ten plus years of extensive technical experience in overall system administration. Primary capabilities include LAN/WAN management, Windows administration, Desktops, Networking, Cybersecurity and Virtualization.

TECHNICAL SKILLS

Software: Windows Server 2012 & 2016, Active Directory, MS Exchange 2016, Windows 7&10, Office 365 & 2016, Avamar, Carbonite, Symantec Anti - Virus, VMware 5.5 & 6.5, Hyper-V, Terminal Server, AWS, Azure, Teams, SCCM 2012, Citrix XenApp

Hardware: Dell, HP, Apple, Cisco, Sonicwall, Palo Alto Networks, Cisco ASA, Cisco VOIP, Polycom, Printers, Wireless Networks

PROFESSIONAL EXPERIENCE

Desktop & Network Administrator

Confidential

Responsibilities:

• Responsible for administration of Windows 2012 &2016 Server Infrastructure.
• Administered Active Directory services for Windows groups and domains.
• Implemented virtual servers utilizing VMware, and Windows Hyper-V Server.
• Responsible and assisted in administering of various cloud base environments.
• Assisted in storage and disaster recovery utilizing Acronis & EMC Avamar backup solutions.
• Responsible for administering Exchange 2012 & 2016 email environment.
• Administered remote environments utilizing RDP, Citrix & LMI.
• Responsible for Windows 7 and 10 systems deployments utilizing MS SCCM 2012.
• Assisted in the administration of global wide desktops and laptops backup and restores.
• Responsible for all desktop, laptop, Macs and Office Pro 2016 & O365 support issues.
• Administered Linux systems for the R&D, QA and Software Development departments.
• Administered Android and Iphone mobile units utilizing MS Intune.
• Responsible for tier 2 user support over the phone for remote support utilizing a variety of remote tools.
• Project lead on various client and infrastructure projects for upgrades, security and enhancements.
• Assisted in the administration of DNS, DHCP, VPN, FTP, File, Anti-Virus and Web servers.
• Administered company’ Confidential firewalls, routing, wireless and switching infrastructure.
• Administered and enforced company technical policies and procedures by utilizing GPOs and PowerShell scripts.
• Assisted in the automation of software and security updates for the windows client environment.
• Performed systems refresh for new locations and expansion builds of LAN and WAN environments at remote sites.
• Responsible for administration of R&D, QA labs and manufacturing systems.
• Assisted in the administration of Cisco VOIP phone and video conferencing system.
• Administered security for enterprise wide Servers, Clients and Mobile devices.

Network Engineer

Confidential, Belmont, CA

Responsibilities:

• Responsible for administration of Windows 2003 &2008 Infrastructure.
• Administered Active Directory services for Windows domains.
• Implemented virtual servers utilizing VMware Server.
• Administered Storage and disaster recovery utilizing BDR and tape backup solutions.
• Responsible for administering Exchange 2003, 2007 & 2010 email environment.
• Maintained email spam and virus protection systems utilizing Red Condor, Postini & GFI.
• Administered remote environments utilizing Terminal server, Citrix, RWW & Direct access.
• Administered all windows 2000, XP, Vista and Windows 7 systems for deployment.
• Responsible for all desktop, laptop and MS Office 2003 & 2007 support issues.
• Responsible for the administration of DNS, DHCP, RAS, VPN, FTP and Web servers.

Network Administrator

Confidential, Newark, CA

Responsibilities:

• Migration of company’ Confidential Windows 2000 Infrastructure to Windows 2003.
• Assisted in the migration of MS Exchange 2000 to MS Exchange 2003 server.
• Responsible for all desktop, laptop and MS Office suite support issues.
• Implemented & maintained spam and virus protection systems.
• Responsible for Storage and disaster recovery plan utilizing off-site colocation.
• Administered the company’ Confidential firewalls, routing, switching and wireless infrastructure.
• Maintained network backups & restores utilizing Backup Exec software.
• Responsible for warehouse inventory and shipping systems.

IT Manager

Confidential

Responsibilities:

• Designed and implemented companywide Windows 2003 Infrastructure & mail system.
• Implemented the migration of Lotus Notes to MS Exchange 2003 server.
• Created and enforced department’ Confidential policies and procedures.
• Responsible for strategic planning, licensing agreements and budget forecast.
• Negotiated contracts with vendors to save the IT department over 35% in yearly expenses.
• Successfully supervised and trained junior administrators and desktop support staff.
• Responsible for strategic planning for the company’ Confidential IT department future infrastructural growth.
• Assisted in the maintenance and administration of company’ Confidential colocation data center.
• Implemented and Maintained companywide phone and voicemail systems.
• Implemented and maintained systems deployment and patching environment.
• Managed and assisted helpdesk support for all desktop, laptop and mobile issues.
• Designed and implemented company’ Confidential wireless network.
• Responsible for Storage and disaster recovery utilizing snap and HP NAS servers.
• Responsible for the administration of DNS, DHCP, RAS, VPN, FTP, File and Web servers.
• Administered company’ Confidential firewall, routing and switching infrastructure.
• Maintained network backups & restores utilizing Retrospect 7.5 & Backup Exec 11d backup software.