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Desktop & Network Administrator Resume

SUMMARY

  • Ten plus years of extensive technical experience in overall system administration. Primary capabilities include LAN/WAN management, Windows administration, Desktops, Networking, Cybersecurity and Virtualization.

TECHNICAL SKILLS

Software: Windows Server 2012 & 2016, Active Directory, MS Exchange 2016, Windows 7&10, Office 365 & 2016, Avamar, Carbonite, Symantec Anti - Virus, VMware 5.5 & 6.5, Hyper-V, Terminal Server, AWS, Azure, Teams, SCCM 2012, Citrix XenApp

Hardware: Dell, HP, Apple, Cisco, Sonicwall, Palo Alto Networks, Cisco ASA, Cisco VOIP, Polycom, Printers, Wireless Networks

PROFESSIONAL EXPERIENCE

Desktop & Network Administrator

Confidential

Responsibilities:

  • Responsible for administration of Windows 2012 &2016 Server Infrastructure.
  • Administered Active Directory services for Windows groups and domains.
  • Implemented virtual servers utilizing VMware, and Windows Hyper-V Server.
  • Responsible and assisted in administering of various cloud base environments.
  • Assisted in storage and disaster recovery utilizing Acronis & EMC Avamar backup solutions.
  • Responsible for administering Exchange 2012 & 2016 email environment.
  • Administered remote environments utilizing RDP, Citrix & LMI.
  • Responsible for Windows 7 and 10 systems deployments utilizing MS SCCM 2012.
  • Assisted in the administration of global wide desktops and laptops backup and restores.
  • Responsible for all desktop, laptop, Macs and Office Pro 2016 & O365 support issues.
  • Administered Linux systems for the R&D, QA and Software Development departments.
  • Administered Android and Iphone mobile units utilizing MS Intune.
  • Responsible for tier 2 user support over the phone for remote support utilizing a variety of remote tools.
  • Project lead on various client and infrastructure projects for upgrades, security and enhancements.
  • Assisted in the administration of DNS, DHCP, VPN, FTP, File, Anti-Virus and Web servers.
  • Administered company’ Confidential firewalls, routing, wireless and switching infrastructure.
  • Administered and enforced company technical policies and procedures by utilizing GPOs and PowerShell scripts.
  • Assisted in the automation of software and security updates for the windows client environment.
  • Performed systems refresh for new locations and expansion builds of LAN and WAN environments at remote sites.
  • Responsible for administration of R&D, QA labs and manufacturing systems.
  • Assisted in the administration of Cisco VOIP phone and video conferencing system.
  • Administered security for enterprise wide Servers, Clients and Mobile devices.

Network Engineer

Confidential, Belmont, CA

Responsibilities:

  • Responsible for administration of Windows 2003 &2008 Infrastructure.
  • Administered Active Directory services for Windows domains.
  • Implemented virtual servers utilizing VMware Server.
  • Administered Storage and disaster recovery utilizing BDR and tape backup solutions.
  • Responsible for administering Exchange 2003, 2007 & 2010 email environment.
  • Maintained email spam and virus protection systems utilizing Red Condor, Postini & GFI.
  • Administered remote environments utilizing Terminal server, Citrix, RWW & Direct access.
  • Administered all windows 2000, XP, Vista and Windows 7 systems for deployment.
  • Responsible for all desktop, laptop and MS Office 2003 & 2007 support issues.
  • Responsible for the administration of DNS, DHCP, RAS, VPN, FTP and Web servers.

Network Administrator

Confidential, Newark, CA

Responsibilities:

  • Migration of company’ Confidential Windows 2000 Infrastructure to Windows 2003.
  • Assisted in the migration of MS Exchange 2000 to MS Exchange 2003 server.
  • Responsible for all desktop, laptop and MS Office suite support issues.
  • Implemented & maintained spam and virus protection systems.
  • Responsible for Storage and disaster recovery plan utilizing off-site colocation.
  • Administered the company’ Confidential firewalls, routing, switching and wireless infrastructure.
  • Maintained network backups & restores utilizing Backup Exec software.
  • Responsible for warehouse inventory and shipping systems.

IT Manager

Confidential

Responsibilities:

  • Designed and implemented companywide Windows 2003 Infrastructure & mail system.
  • Implemented the migration of Lotus Notes to MS Exchange 2003 server.
  • Created and enforced department’ Confidential policies and procedures.
  • Responsible for strategic planning, licensing agreements and budget forecast.
  • Negotiated contracts with vendors to save the IT department over 35% in yearly expenses.
  • Successfully supervised and trained junior administrators and desktop support staff.
  • Responsible for strategic planning for the company’ Confidential IT department future infrastructural growth.
  • Assisted in the maintenance and administration of company’ Confidential colocation data center.
  • Implemented and Maintained companywide phone and voicemail systems.
  • Implemented and maintained systems deployment and patching environment.
  • Managed and assisted helpdesk support for all desktop, laptop and mobile issues.
  • Designed and implemented company’ Confidential wireless network.
  • Responsible for Storage and disaster recovery utilizing snap and HP NAS servers.
  • Responsible for the administration of DNS, DHCP, RAS, VPN, FTP, File and Web servers.
  • Administered company’ Confidential firewall, routing and switching infrastructure.
  • Maintained network backups & restores utilizing Retrospect 7.5 & Backup Exec 11d backup software.

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