PROFESSIONAL EXPERIENCE
Confidential
Records Management Analyst /Document Imaging Specialist
Responsibilities:
- Maintains and secures WHS/NARA records in accordance with established Department of Defense (DoD) policies and procedures
- Functions in a fast - paced environment, critical time management, organizational, prioritization skills
- Consults with imaging operations staff and administration officials to develop and enhance document conversion IT systems when necessary
- Analyzes program Statement of Work requests and determine appropriate levels utilizing current team members
- Ensures staff is meeting quality and productivity standards
- Ensures proper maintenance and usage of Fujitsu and Cannon imaging equipment and supplies
- Ensures production targets onsite are met daily, weekly, and monthly
- Maintains daily RM statistical logs and spreadsheets
- Initiates communication and investigates problem resolutions with regard to customer concerns
- Trains, develops, and appraises staff effectively
- Ability to build and maintain professional, personable relationships with team members as well as off-site clients
- Accesses, edits, and maintains Records Management (RM) database, including auditing and updating of electronic records
- Ensures that general safety practices and any unique departmental safety practices are adhered
- Attends and participates in departmental meetings and RM training opportunities as they are scheduled/offered
- Enters, retrieves and maintains data in specific databases relative to the functions and development of records management
- Special document imaging projects as assigned
Confidential
Document Imaging Specialist
Responsibilities:
- Maintained and secured records in accordance with established Department of Defense (DoD) policies and procedures
- Productive time management, organization, prioritization skills
- Consulted with imaging staff operations and administration officials to develop and enhance the IT systems when necessary
- Analyzed program resource request and determine appropriate levels utilizing current team members
- Ensured staff performance, quality control and productivity standards were attained
- Ensured proper maintenance and usage of Fujitsu and Cannon imaging equipment and supplies
- Ensured production targets onsite are met daily, weekly, and monthly
- Maintained daily RM statistical logs and spreadsheets
- Initiated communication and resolved problems with regard to customer concerns
- Trained, developed, and appraised staff effectively
- Maintained professional team oriented relationships with office staff as well as off-site clients
- Accessed, edited, and maintained Records Management (RM) database
- Ensured that general safety practices and any unique departmental safety practices are adhered
