SUMMARY:

• To secure a position as a network engineer within a stable organization where career advancement is encouraged.
• Accomplished network engineer with a history of progressively responsible positions.
• Possess strong technical and analytical skills
• Efficiently troubleshoot, provide technical support, accurately maintains documentation of network designs.
• Advanced level of dedication to consistently providing high quality, superior service.
• Excellent interpersonal and communication skills; works well independently and collaboratively.

CISCO HARDWARE:NETWORK TOOLS AND HARDWARE:

• Cisco switches
• Cisco RSA
• Cisco ASA
• Cisco wireless
• Cisco VPN
• Cisco VOIP
• Cisco Nexus switches
• Cisco FWSM
• Cisco ACI
• AVI Networks
• F5
• Statseeker
• Solarwinds
• Zenoss
• Splunk
• Netscaler
• Dell Force10
• LogLogic
• Metro E
• LAN and WAN
• Ethernet
• Fiber
• Cliqr
• VXLAN
• Data Center
• MPLS
• BGP

EMPLOYMENT HISTORY:

Confidential, Atlanta, GA

Senior Network Engineer

Responsibilities:

• Administration of the network across 150 facilities in the US, Canada & Puerto Rico.
• Handling all network related systems and user based escalations from the Help Desk.
• Install, configure, upgrade, monitor and maintain existing corporate voice, data and firewall environments.
• Troubleshoot and diagnose performance issues within the existing Cisco network.
• Work with other departments and teams to assist and support them with network infrastructure projects, initiatives and needs.
• Follow through to bring all network outages and problems to conclusion in a quick and efficient manner.
• Research and implement new technologies to improve stability, flexibility and scalability of the network infrastructure.
• Make recommendations to senior management on the network infrastructure modifications and version upgrades while controlling costs and scaling for the future growth.
• Upgraded the corporate data center core switch from the Cisco SG500 stack switches to the Cisco 3850.
• Configured and racked Cisco 2960 - X access layer switches for the new 3rd floor Accounting Department.
• Currently working on a data center migration project to stand up a new data center at QTS in Suwanee, Georgia and a DR site in Dallas, Texas.
• Working to upgrade the corporate office current Cisco router to a Cisco 3800 series router.
• Decommissioning of network gear on the WAN for the Dallas Data Center.
• Nexus 2000/5000 installations with VLAN groups and port level segregation/selections.
• Internet domain name service (DNS) connectivity and name cache testing for various locations.

Confidential, Atlanta, GA

Network Engineer

Responsibilities:

• Ensure the stability, integrity, and efficient operation of the network infrastructure systems that support the core functions of the organization.
• Monitoring, maintaining, and supporting all of the hardware and software that comprise the network infrastructure.
• Worked with other network engineers to deploy the Cisco ACI fabric.
• Perform hardware duties in the data center, such as, racking and stacking Cisco 9K switches.
• Responsible for monitoring and configuration of all hardware.
• Updated documentation, labeled all Ethernet and fiber connections.
• Developed a plan and upgraded code on the Cisco ASA 5585 and the Cisco ASA 5540.
• Coordinated with the movement of VM migration from the legacy network to the new network in the data center.
• Occasional clearing of the endpoints on the Cisco 9K leaf switches to resolve learning issues due to bugs.
• Creating DNS entries, VS's on the F5 GTM, as well as getting a new device online for deployment.
• Troubleshooting some VPN issues with Cisco anyconnect.
• Continued to learn new technologies including AVI Network virtual load balancer and Cliqr.
• Decommissioning of network gear on the WAN for the Dallas Data Center.
• Nexus 2000/5000 installations with VLAN groups and port level segregation/selections.
• Internet domain name service (DNS) connectivity and name cache testing for various locations.
• Maintained after hours network on call duties.

Confidential, Atlanta, GA

Network Engineer

Responsibilities:

• Participated in technology decisions along with Senior Engineers as they relate to the overall network architecture and associated technologies.
• Configured Cisco 2900, 1900 and 1800 routers.
• Worked with other teams such as system architects, system administrators and hardware support groups.
• Responsible for making solid design recommendations on subjects that include redundancy, diversity and failover technologies.
• F5 LTM load balancing expertise, and data center design architecture proficiency
• Deployment of Cisco hardware and establishing test criteria and validating the technology or product.
• Performed necessary troubleshooting, diagnostic, and evaluation.
• Coordinated testing, deployment as well as training operations personnel as part of a turn-over.
• Updated Visio drawings, spreadsheets and other documentation.
• Performed after hours work and during our established Sunday morning maintenance window.
• Some occasional network monitoring in the Check Point firewall.
• Assist multiple MPLS connections turn ups, and network architectures for hundreds of remote client locations.
• Making sure BGP is up on the WAN connections for the remote sites.

Confidential, Birmingham, AL

Network Engineer - Enterprise

Responsibilities:

• Responsible for the design, installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links for hospital with 1,121 beds.
• Efficiently configure Cisco 2900 routers and 3500, 3750, 4500, 5000, 5K, 7K, 6500 switches.
• Assist project coordinators and technical staff with specific issues/projects/systems.
• Project manage network related work and projects.
• Deployment of upgrades Cisco end of service hardware on the LAN.
• Performs necessary troubleshooting, diagnostic, and evaluation.
• Coordinates/performs network additions and change tasks such as hardware installs and network infrastructure changes.
• Ensures compliance with data security policies and procedures relative to all network systems.
• Create and maintain overall network designs and documents and IP schemes.
• Collaborates Work closely with Server Administrators to insure secure connectivity to all servers.
• Manage multiple Metro Ethernet bandwidth connections, and network architectures for remote clinics.
• Assist Telecom Team in preparation and execution of the overall VOIP hardware installation.

Support Administrator

Confidential

Responsibilities:

• Provided various levels of networking daytime support with limited supervision.
• Worked with management, project coordinators, and end users across various projects and technical aspects of projects.
• Maintained and updated the network database documentation, network troubleshooting, installation and configuration of Cisco access switches.
• Performed port and IP address assignments, diagnosed and resolved network issues. Resolved numerous Cisco wireless and VPN connection issues.
• Successfully performed RSA token resets.
• Diagnosed and troubleshoot Ethernet connections issues between end devices.
• Deployed Layer 2 access switches to the LAN for Desktops and VOIP Phones.

Data Communication Tech

Confidential

Responsibilities:

• Administrator for the CA Support Bridge Remote application.
• Provided desktop support to resolve email, Novell logins, Cisco VPN, Citrix, Cerner.
• Deployed desktops, printers and laptops.
• Installed various software applications to the desktops and laptops.
• Accurately resolved desktop application and network connection issues. Implemented new HP hardware, maintained updated trouble tickets and submitted service request for new service.
• Assisted with the implementation of new software and major application upgrades.
• Collaborated with Network, Server and System Administrators to address overlapping issues.
• Tracked and managed hardware in asset inventory.

Confidential, Birmingham, AL

Help Desk Analyst

Responsibilities:

• Provided support and troubleshooting to end users on a variety of technical issues, .
• Assisted end users with GroupWise email Novell logins, Cisco VPN, Citrix, Cerner and RSA token resets.
• Performed network troubleshooting for connectivity.
• Redirected network printers, printer capture, mapping network drives, file backups.
• Added disk space to network drives, maintained trouble tickets with over 95% accuracy, submitted service request for services and resetting HP printers.
• Assured continuity of the computer system for all system users.
• Eagerly worked flexible shifts, as assigned by supervisor and/or as needed.