SUMMARY:
- To secure a position as a network engineer within a stable organization where career advancement is encouraged.
- Accomplished network engineer with a history of progressively responsible positions.
- Possess strong technical and analytical skills
- Efficiently troubleshoot, provide technical support, accurately maintains documentation of network designs.
- Advanced level of dedication to consistently providing high quality, superior service.
- Excellent interpersonal and communication skills; works well independently and collaboratively.
CISCO HARDWARE:NETWORK TOOLS AND HARDWARE:
- Cisco switches
- Cisco RSA
- Cisco ASA
- Cisco wireless
- Cisco VPN
- Cisco VOIP
- Cisco Nexus switches
- Cisco FWSM
- Cisco ACI
- AVI Networks
- F5
- Statseeker
- Solarwinds
- Zenoss
- Splunk
- Netscaler
- Dell Force10
- LogLogic
- Metro E
- LAN and WAN
- Ethernet
- Fiber
- Cliqr
- VXLAN
- Data Center
- MPLS
- BGP
EMPLOYMENT HISTORY:
Confidential, Atlanta, GA
Senior Network Engineer
Responsibilities:
- Administration of the network across 150 facilities in the US, Canada & Puerto Rico.
- Handling all network related systems and user based escalations from the Help Desk.
- Install, configure, upgrade, monitor and maintain existing corporate voice, data and firewall environments.
- Troubleshoot and diagnose performance issues within the existing Cisco network.
- Work with other departments and teams to assist and support them with network infrastructure projects, initiatives and needs.
- Follow through to bring all network outages and problems to conclusion in a quick and efficient manner.
- Research and implement new technologies to improve stability, flexibility and scalability of the network infrastructure.
- Make recommendations to senior management on the network infrastructure modifications and version upgrades while controlling costs and scaling for the future growth.
- Upgraded the corporate data center core switch from the Cisco SG500 stack switches to the Cisco 3850.
- Configured and racked Cisco 2960 - X access layer switches for the new 3rd floor Accounting Department.
- Currently working on a data center migration project to stand up a new data center at QTS in Suwanee, Georgia and a DR site in Dallas, Texas.
- Working to upgrade the corporate office current Cisco router to a Cisco 3800 series router.
- Decommissioning of network gear on the WAN for the Dallas Data Center.
- Nexus 2000/5000 installations with VLAN groups and port level segregation/selections.
- Internet domain name service (DNS) connectivity and name cache testing for various locations.
Confidential, Atlanta, GA
Network Engineer
Responsibilities:
- Ensure the stability, integrity, and efficient operation of the network infrastructure systems that support the core functions of the organization.
- Monitoring, maintaining, and supporting all of the hardware and software that comprise the network infrastructure.
- Worked with other network engineers to deploy the Cisco ACI fabric.
- Perform hardware duties in the data center, such as, racking and stacking Cisco 9K switches.
- Responsible for monitoring and configuration of all hardware.
- Updated documentation, labeled all Ethernet and fiber connections.
- Developed a plan and upgraded code on the Cisco ASA 5585 and the Cisco ASA 5540.
- Coordinated with the movement of VM migration from the legacy network to the new network in the data center.
- Occasional clearing of the endpoints on the Cisco 9K leaf switches to resolve learning issues due to bugs.
- Creating DNS entries, VS's on the F5 GTM, as well as getting a new device online for deployment.
- Troubleshooting some VPN issues with Cisco anyconnect.
- Continued to learn new technologies including AVI Network virtual load balancer and Cliqr.
- Decommissioning of network gear on the WAN for the Dallas Data Center.
- Nexus 2000/5000 installations with VLAN groups and port level segregation/selections.
- Internet domain name service (DNS) connectivity and name cache testing for various locations.
- Maintained after hours network on call duties.
Confidential, Atlanta, GA
Network Engineer
Responsibilities:
- Participated in technology decisions along with Senior Engineers as they relate to the overall network architecture and associated technologies.
- Configured Cisco 2900, 1900 and 1800 routers.
- Worked with other teams such as system architects, system administrators and hardware support groups.
- Responsible for making solid design recommendations on subjects that include redundancy, diversity and failover technologies.
- F5 LTM load balancing expertise, and data center design architecture proficiency
- Deployment of Cisco hardware and establishing test criteria and validating the technology or product.
- Performed necessary troubleshooting, diagnostic, and evaluation.
- Coordinated testing, deployment as well as training operations personnel as part of a turn-over.
- Updated Visio drawings, spreadsheets and other documentation.
- Performed after hours work and during our established Sunday morning maintenance window.
- Some occasional network monitoring in the Check Point firewall.
- Assist multiple MPLS connections turn ups, and network architectures for hundreds of remote client locations.
- Making sure BGP is up on the WAN connections for the remote sites.
Confidential, Birmingham, AL
Network Engineer - Enterprise
Responsibilities:
- Responsible for the design, installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links for hospital with 1,121 beds.
- Efficiently configure Cisco 2900 routers and 3500, 3750, 4500, 5000, 5K, 7K, 6500 switches.
- Assist project coordinators and technical staff with specific issues/projects/systems.
- Project manage network related work and projects.
- Deployment of upgrades Cisco end of service hardware on the LAN.
- Performs necessary troubleshooting, diagnostic, and evaluation.
- Coordinates/performs network additions and change tasks such as hardware installs and network infrastructure changes.
- Ensures compliance with data security policies and procedures relative to all network systems.
- Create and maintain overall network designs and documents and IP schemes.
- Collaborates Work closely with Server Administrators to insure secure connectivity to all servers.
- Manage multiple Metro Ethernet bandwidth connections, and network architectures for remote clinics.
- Assist Telecom Team in preparation and execution of the overall VOIP hardware installation.
Support Administrator
Confidential
Responsibilities:
- Provided various levels of networking daytime support with limited supervision.
- Worked with management, project coordinators, and end users across various projects and technical aspects of projects.
- Maintained and updated the network database documentation, network troubleshooting, installation and configuration of Cisco access switches.
- Performed port and IP address assignments, diagnosed and resolved network issues. Resolved numerous Cisco wireless and VPN connection issues.
- Successfully performed RSA token resets.
- Diagnosed and troubleshoot Ethernet connections issues between end devices.
- Deployed Layer 2 access switches to the LAN for Desktops and VOIP Phones.
Data Communication Tech
Confidential
Responsibilities:
- Administrator for the CA Support Bridge Remote application.
- Provided desktop support to resolve email, Novell logins, Cisco VPN, Citrix, Cerner.
- Deployed desktops, printers and laptops.
- Installed various software applications to the desktops and laptops.
- Accurately resolved desktop application and network connection issues. Implemented new HP hardware, maintained updated trouble tickets and submitted service request for new service.
- Assisted with the implementation of new software and major application upgrades.
- Collaborated with Network, Server and System Administrators to address overlapping issues.
- Tracked and managed hardware in asset inventory.
Confidential, Birmingham, AL
Help Desk Analyst
Responsibilities:
- Provided support and troubleshooting to end users on a variety of technical issues, .
- Assisted end users with GroupWise email Novell logins, Cisco VPN, Citrix, Cerner and RSA token resets.
- Performed network troubleshooting for connectivity.
- Redirected network printers, printer capture, mapping network drives, file backups.
- Added disk space to network drives, maintained trouble tickets with over 95% accuracy, submitted service request for services and resetting HP printers.
- Assured continuity of the computer system for all system users.
- Eagerly worked flexible shifts, as assigned by supervisor and/or as needed.