Siebel Administrator Resume

SUMMARY

Overall 8.2 years of IT experience including Around 7 years of extensive implementation experience in Siebel Administration.
Adding extension columns, interface extension columns, index columns, column mappings and extension tables to the database as part of Schema Change
Involved in the Application Administration tasks such as System Preferences, assigning views to responsibilities etc; Integration Administration tasks like EAI value maps, Symbolic URL and Personalization administration.
Compiling new repository and srf push to several servers.
Repository Migration from One Environment to Another using DEV2PROD
Heavy use of Application Deployment Manager(ADM) to migrate LOVS,Views & Responsibilities
Migration of changes to application components to the Development, Test, Training and Production environments.
Troubleshoot Siebel crash log files using FDR by turning on FDR in Siebel application.
Supported all the Siebel Environments (Development, Test, & Production)
Responsible for 24x7 of monitoring and troubleshooting issues pertaining to Dev, QA, Staging & Production environments, and analyze the root cause
Was Supporting Siebel Configuration, Development and applications solutions
Monitor and maintain the Development, Test, Training and Production environments.
Worked with Patch Updates and version Upgrades
Support for Siebel Configuration, Development, and Implementation of applications solutions.
Communicate, escalate and resolve problem ticket issues as appropriate
Interacted with Networking Engineers, Database Administrators to provide the
Communicating with end users to resolve complex issues and perform day - to-day operational support functions within Siebel
Perform a day-to-day operational support functions within Siebel including client, server, User creations, checking logs, Actuate, and administrative duties such as server and application administration
RPD Migrations from one environment to another environment.
Trouble shooting the Informatica Admin console issues.

TECHNICAL SKILLS

CRM: Siebel 7.7/8.0

Application: Siebel Call Center, Siebel Marketing, Enterprise Marketing Analytics

Database: Oracle10g, MS SQL Server2000

Operating Systems: AIX/Windows 2003/2000/XP/98

Application & Web Servers: Web logic 8.x/9.x/10.x/11g, Apache2.2 Tomcat and Informtica

Administration: Siebel 7.7/8.0 Servers Planning, Installation, Configuration, Siebel Tools

Tracking Tools: BMC Remedy Tool, Maximo Tool (GSM - Master card)

PROFESSIONAL EXPERIENCE

Confidential

Siebel Administrator

Responsibilities:

Hands on experience of a Siebel application as a Siebel Administrator.
Hand on experience in production deployments and Planning.
Involved in Dry Runs, Test & Validation.
Hands on experience in Maximo (GSM), Oracle Enterprise Manager Cloud Control 12c
Works on problems of complex scope, through extensive usage of standard concepts & principles.
Trouble shooting Siebel Server, Siebel server Component crashes.
Works as a fully contributing team members, under broad guidance with independent planning & execution responsibilities.
Experience of working on Siebel Production, stage and development Environments.
Bouncing the services performing incremental and full compilations.
Repository Export, Import, Deployment of SRF and Siebel Server Recycle.
Bouncing the OBIEE, Informatica services as part of the deployments.
Experience of working on OBIEE RPD migration and Informatica workflows migration.

Confidential

Weblogic Admin/Siebel Admin

Responsibilities:

Created Domain Templates to replicate the environment on new Weblogic servers
Working knowledge of Networking concepts, Troubleshooting Network
Worked with WLST scripts and Shell Scripts to automate frequently done tasks like deployments
Experienced in analysis of thread dumps, server hang and high CPU utilization conditions
Experienced in setting virtual machines using VMware
Deployed the applications on multiple Weblogic Servers and maintained Load balancing, high availability and Fail over functionalities
Monitored error logs, fixed problems and tuned parameters in Weblogic environment.
Involved in configuration management, software deployment, change management, performance monitoring, and application maintenance
Used configuration wizard and Admin Console extensively to create and manage Web Logic domains

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