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Network Administrator Resume

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SUMMARY

  • Business - minded Network Administrator with 10 years of experience in Healthcare IT. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy.
  • Considered an expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope.
  • Dynamic team player when interfacing with other staff members, vendors and end-users.

TECHNICAL SKILLS

  • Data backups
  • Network security oversight
  • Hardware and software monitoring
  • Effective communication
  • Program installations
  • Infrastructure planning
  • Hardware knowledge
  • System upgrades
  • Customer service
  • User support
  • Technical specifications
  • Operating systems(Windows, Apple and Linux)
  • Hardware and software installation
  • Network systems installation
  • Network repairs and maintenance
  • Analysis and critical thinking
  • Experience with EMR and Practice Management software
  • Servers expertise(Windows Server 2003-2019)
  • Technical analysis
  • Problem resolution
  • Process improvement
  • Operational improvement
  • Virtualization
  • Data collection and analysis
  • Network Security Management
  • Firewall Installation

PROFESSIONAL EXPERIENCE

Network Administrator

Confidential

Responsibilities:

  • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Monitored stability of network and wireless services to deliver comprehensive stability.
  • Managed windows domain move and raised domain level.
  • Provided planning for annual budgets to fund IT projects and controlled spending within budget.
  • Researched and recommended network products, services, protocols and standards for network development.
  • Configured, monitored and maintained email applications and virus protection software.
  • Troubleshot failed drives, warnings and unscheduled reboots.
  • Developed and refined build process and configurations, and contributed to network automation.
  • Reviewed network settings and made immediate updates, which improved overall security measures.
  • Planned, implemented and maintained wireless network strategy and operation.
  • Planned, coordinated and implemented network security measures.
  • Increased domain levels by closely managing windows domain move.
  • Installed patches and performed backups, system builds and image updates.
  • Installed, maintained and supported all network and voice-related hardware, software and communication links for design.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Constructed and maintained Virtual Local Area Network (VLAN).
  • Performed necessary maintenance to support network availability.
  • Assigned application access, security roles and permissions.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.
  • Managed and maintained stability of all network and wireless services throughout enterprise.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Managed all software and hardware issues for end-users.
  • Provided on-call support for network engineering duties.
  • Outlined and maintained security patching schedule to efficiently address ongoing system issues.
  • Worked with teams to develop company-wide information assurance, security standards and procedures.
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Offered preventative training to harden personnel against intrusion vectors such as phishing, ransomware and more.
  • Completed vulnerability scans to identify at-risk systems and remediate issues.
  • Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
  • Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.

Communications Specialist

Confidential

Responsibilities:

  • Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Provided training on use, troubleshooting and calibration of equipment.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Installed and configured new devices and system components.
  • Set up networks and computers for business and residential customers.
  • Responded to service requests during and after business hours.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Coordinated installation of new users and relocations of existing users.

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