Network Administrator Resume
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SUMMARY
- Business - minded Network Administrator with 10 years of experience in Healthcare IT. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy.
- Considered an expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope.
- Dynamic team player when interfacing with other staff members, vendors and end-users.
TECHNICAL SKILLS
- Data backups
- Network security oversight
- Hardware and software monitoring
- Effective communication
- Program installations
- Infrastructure planning
- Hardware knowledge
- System upgrades
- Customer service
- User support
- Technical specifications
- Operating systems(Windows, Apple and Linux)
- Hardware and software installation
- Network systems installation
- Network repairs and maintenance
- Analysis and critical thinking
- Experience with EMR and Practice Management software
- Servers expertise(Windows Server 2003-2019)
- Technical analysis
- Problem resolution
- Process improvement
- Operational improvement
- Virtualization
- Data collection and analysis
- Network Security Management
- Firewall Installation
PROFESSIONAL EXPERIENCE
Network Administrator
Confidential
Responsibilities:
- Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
- Monitored stability of network and wireless services to deliver comprehensive stability.
- Managed windows domain move and raised domain level.
- Provided planning for annual budgets to fund IT projects and controlled spending within budget.
- Researched and recommended network products, services, protocols and standards for network development.
- Configured, monitored and maintained email applications and virus protection software.
- Troubleshot failed drives, warnings and unscheduled reboots.
- Developed and refined build process and configurations, and contributed to network automation.
- Reviewed network settings and made immediate updates, which improved overall security measures.
- Planned, implemented and maintained wireless network strategy and operation.
- Planned, coordinated and implemented network security measures.
- Increased domain levels by closely managing windows domain move.
- Installed patches and performed backups, system builds and image updates.
- Installed, maintained and supported all network and voice-related hardware, software and communication links for design.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Performed necessary maintenance to support network availability.
- Assigned application access, security roles and permissions.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Managed and maintained stability of all network and wireless services throughout enterprise.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Managed all software and hardware issues for end-users.
- Provided on-call support for network engineering duties.
- Outlined and maintained security patching schedule to efficiently address ongoing system issues.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Established company-wide security best practices and protocols to mitigate risk of data breach.
- Offered preventative training to harden personnel against intrusion vectors such as phishing, ransomware and more.
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
Communications Specialist
Confidential
Responsibilities:
- Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Provided training on use, troubleshooting and calibration of equipment.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Installed and configured new devices and system components.
- Set up networks and computers for business and residential customers.
- Responded to service requests during and after business hours.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Coordinated installation of new users and relocations of existing users.