SUMMARY

• IT Professional with 19+ years of experience in Systems and Infrastructure Administration, Architecture, Management & Support with a primary focus on virtualization.
• Virtualization Architect with over 7 years of continuous experience and proven expertise in Virtualization, Systems Management, Migrations and Analytics (Performance Management, Capacity Planning, Trending and Tuning).
• A thorough, intuitive and dynamic professional equipped with substantial skills in developing efficient processes and overseeing complex functions for equipment and business operations.
• Outstanding troubleshooting skills in assessing and developing root cause analysis and necessary interventions.
• Highly motivated self - starter who can work both independently and as part of a team in implementing appropriate operational procedures as necessary. Detail-oriented with excellent communication and organizational skills.
• IT Professional with 19+ years of experience. Virtualization Architect with over 7 years of continuous experience and proven expertise in Virtualization, Systems Management, Migrations and Analytics (Performance Management, Capacity Planning, Trending and Tuning).
• A thorough, intuitive and dynamic professional equipped with substantial skills in developing efficient processes and overseeing complex functions for equipment and business operations.
• Outstanding troubleshooting skills in assessing and developing root cause analysis and necessary interventions.
• Highly motivated self-starter who can work both independently and as part of a team in implementing appropriate operational procedures as necessary.

PROFESSIONAL EXPERIENCE

Confidential

Senior Virtualization Engineer

Responsibilities:

• Architect / Configure / Implement of Hyper-V 2016 Failover Cluster (HA / DR)
• Implementation of multiple SQL Clusters with over 10K databases
• Configured volumes, LUNs & replication for HP Nimble AF3000 & HF40
• Architect / Configure / Implement SCVMM 2016 environment
• Act as technical 3rd tier technical support
• Virtualized 30 physical servers
• Created 8 IIS clusters

Confidential

IT Program Manager / Hyper- V Engineer & Architect

Responsibilities:

• Hyper-V 2012 R2/2016 Architect/Administrator
• 3PAR Management
• Design, Architecture and Implementation of highly scalable Hyper-V clusters
• Data center Disaster Recovery design, planning, and execution
• Perform project initiation, planning, proposal development, vendor contract negotiations, contract administration, estimating, scheduling, forecasting, vendor management, project budget management.
• Oversee the design, testing, implementation and documentation of processes to ensure production schedules and service levels are satisfied.
• SCVMM 2012/2016 Management/Configuration/Installation
• Served as high-level technical expert in guiding teams in solving complex business or system problems
• Execute architectural design sessions with other team members to ensure consistency in a rapidly changing environment
• Building and maintaining Windows Server (2008/2012/2016 )
• Managed the governance, alignment, assurance, management, integration, optimization, tracking, finances, infrastructure, planning, and improvement.
• Perform in-depth troubleshooting and root cause analysis while working with developers to identify problems and resolutions with in-house and over the counter software applications.
• Configured & Administrator SolarWinds

Confidential

Senior System Engineer

Responsibilities:

• Hyper-V 2008/2012 R2 Administrator
• Dell Compellent SAN Administrator
• MS Exchange 2010 Administrator
• SQL server Administrator
• SharePoint 2010 Administrator
• IFS 8.0 ERP System Administrator
• Oracle DB Backup/Restore for IFS
• Third level support for IT
• Redesigned SQL 2012 Environment for Hyper-V security/backups/restores/alerts
• Functioned well in administering diverse tasks, including developing hardware and software installs; administering Active Directory, Exchange, and SharePoint; troubleshooting and repairing printers, laptops, desktops, and servers; and handling group policy management
• Performed restoration and backup of critical data, including shared files, Exchange, SharePoint, Active Directory and application servers.
• Carried out patching of servers and workstations.
• Configured SSRS for SQL 2012
• Symantec Endpoint Manger 12.x build out/support

Confidential

Senior System Administrator

Responsibilities:

• VMware ESXi 4.x, 5.x Administrator
• MS Exchange 2007/2010 Administrator
• SharePoint & SCCM 2010/2012 Administrator
• Documentation Specialist
• Citrix Server Administrator
• CommVault Backup Administrator
• Certificate Authority Administrator
• Migrated Exchange from 2007 to 2010
• Server installs & patching

Confidential

IT Manager

Responsibilities:

• Employed ITIL framework to provide support for corporate and external clients.
• Monitored day-to-day operation of service desk area for over 300 remote employees and 4 offices.
• Managed the development of project timeline and identification of hardware builds, procurement, pricing, lease, build, testing and rollout for four separate hardware/software refreshes
• Performed restoration and backup of critical data, including shared files, Exchange, SharePoint, voicemail, Active Directory, and application servers.
• File server data migration, imaging for workstation and servers, developing inventory asset database, and managing more than 100 projects.
• Applied quarterly process improvement meetings for SMEs and management across IT divisions.
• Handled the negotiation of metrics with internal and external business customers, development and maintenance of status reports for service desk, and conceptualization of team performance metrics; prepared ad hoc reports, produced department documentation, and researched various technical issues in response to customer satisfaction surveys.
• Developed a new domain for corporate network after divestiture.
• Contributed to daily, weekly, and monthly quality meetings to identify action items for improvements based on reports, graphs, and user feedback.
• Successfully accomplished the development and implementation of a service desk for new business unit.
• Created and used asset management system such as laptops, desktops, printers, etc. to track and organize corporate assets from United States, United Kingdom, and Germany.
• Created PCI requirements documentation