PROFESSIONAL OBJECTIVE:

To obtain my position as a Messaging administrator (MS Exchange, O365).

SUMMARY

• Senior IT consultant with an extensive +14 years of experience in architecture, implementation, up gradation, migration, installation, maintenance, troubleshooting, administration and support of an Email infrastructure (Lotus Domino, MS Exchange 2007, 2013,2016 BPOS/Office 365 and Windows Azure).
• Apart from possessing strong problem solving and analytical skills with an ability to handle multiple projects concurrently,
• I do have substantial working experience on Lotus Traveler Mobile messaging technologies including Office Communicator 2007 R2, Lync 2013, Outlook Web Mail, Lotus Sametime, Lotus Webmail, Iron Mail, Right Fax, Binary Tree tool, Quest, Active Directory, Smarsh, Exchange Active Sync and Service Now.

TECHNICAL SKILLS

• I am eager to contribute my skills as MCP, Strong Windows Server, GPO, Iron - mail, RightFax 8.7/9.3, MS Exchange Console O365, Azure,
• Exchange 2013,2016, Active Directory, Domain Controller, Trend Micro, Sametime, Ultra VNC, Binary Tree, Dell Quest, Norton, Email Xtender Archiving, EVault-Backup/data info management, e-Discovery, Airwatch,
• Intune Good Technology for Mobile Security Solutions.

PROFESSIONAL EXPERIENCE

TX Infrastructure Engineer II,

Dallas,

Responsibilities:

• Mr.Cooper Financial Services, Confidential to O365 migration project.
• Migrates Confidential & Confidential Server NSF files to Office 365.
• Create and manage Azure Storage and Azure VMware.
• Folder mapping Confidential NSF files and Office 365 mailbox folders.
• Assign impersonation rights for multiple mailbox migration.
• Provided solution for mail and Data recovery of NSF files.
• Enabling Mailboxes and Share mailboxes using powershell scripting.

Responsibilities:

• Federal USCourts, Confidential /O365 migration project.
• Confidential tools to migrate users mailfile, Shared, Mailin, Room and Resource.
• Migration preparation and provisioning, auditing workflow and delegation and validation.
• Analyze Office 365 and Binary Tree service reports, auditing logs, and third-party service reports.
• Enabled mailboxes and matched user name between Confidential and Active Directory.
• Switched mail routing, Set reader ACL for user mail file.
• Set migration profile and I migrated over 500 users per weekend.
• Administrated Mobile Device Provisioning, Confidential UEM, MDM, Smarsh, Airwatch and Intune.

Confidential, Phoenix, AZ

Responsibilities:

• Wells Confidential, Large mobility migration.
• Daily support for Hybrid Exchange environment and Confidential enterprise servers.
• Assistance with existing Exchange and mobility project tasks.
• Create and support shared mailboxes, Distribution lists and resources.
• Import data and archive PST files to the cloud.
• Administrated Mobile Device Provisioning, Confidential UEM, MDM, Smarsh, Airwatch and Intune.
• Enterprise Messaging Server Support and End-user’s escalations.

Confidential, Schaumberg, IL

Responsibilities:

,

• Confidential /CSC, IL- Large mail migration.
• Enable mailboxes, routing to MS2016 and Migrating NSF files.
• Active as a mail an administrator provided post migration support and as needed.
• Provide consulting and cloud architecture for premier customers and internal projects running on MS Azure platform for high-availability of services, low operational costs.
• Oversees, plans and provided support for highly complex system and database administration.
• Provided troubleshooting expertise during migration.
• Coordinated with client management to formulate highly complex technical solutions.
• Identified/Implemented solutions based on client needs.
• Provided technical leadership to personnel administration activities.
• Conducted capacity planning reviews with management and approves plans.
• Preserve and restore Confidential legal mail files, Evault, eDiscovery and Archives.
• Enabling Mailboxes and Share mailboxes using powershell scripting.
• Provided support in Multi Domain environment.

Confidential, Pittsburgh, PA

Responsibilities:

• Confidential Bank, PA-.Migration Project.
• Problem Management, Change Management, Service Now, Powerlink, ClearView, 24x7 3rd Level Support and Messaging and Instant Messaging administration.
• Confidential server patching, security vulnerability remediation and Confidential Confidential Directory cleanup activities.
• Administrated Confidential 8.5x/9.x, Sametime 8.5x/9.x, Confidential Traveler 9.x, Microsoft Office 365 & Microsoft Exchange.
• Refresh the templates and database design.
• Microsoft operating systems skills included Windows Server, Active Directory and Group policy and Configuring, installing and troubleshooting.
• Setting up Confidential ACL service account for managing access to all nsf files.
• Running legal holds for security projects, HR and employees, contractors and special accounts to protect company data.
• Create and configure the auditing db for such activities as admin operations, restores, searches queried, any type of archive and restore activity, synchronizing logs, moves and migrations from nsf/pst files and viewing archived items. helpdesk on this auditing utility viewer.

Confidential,

Responsibilities:

• Confidential, Confidential to O365 migration project.
• Add/Remove BES and Good Mobile users to Exchange environment.
• Communicate design to all stakeholders and varying levels of the organization.
• Assists in junior level personnel in technical complexities of assigned work.
• Assign BES and Good Mobile user’s Policy set and Groups.
• Provision, Enable mailboxes, changed routing, manage, move user data and migrate users.
• Responsible for preparing and migrating 8000 Confidential Mails files to Exchange 2010 mailboxes.
• On call technical support and customer service.
• Supported IMAP, POP3, SMTP, PST, OST and nsf files.

Confidential, Reading, PA

Responsibilities:

• First Energy, PA- Confidential to Microsoft O365 & Exchange 2013 Migration with Confidential tool.
• Responsible for Migrating 16000 mail files including Calendar, Contacts, Archive and Resources.
• Active Directory Validation, Permission, Audit, Staging Replica, Licensing (E3, E2) and Enable Mailboxes.
• Maintain and monitor all Mail Confidential and CMT servers.
• Migrated and supported all BES, Iphone and Android users by using Ironmail and Good Technology.
• Management of workflow and service request through our client's call ticketing system.

Confidential, Phoenix, AZ

Responsibilities:

• City Of Phoenix, AZ- Confidential Migration project.
• Responsible to ensure overall availability and stability of Confidential Confidential environment, Sametime, Blackberry, Email Retention policy creation and remediation of security events for Legal & eDiscovery.
• Manage and maintain Active Directory to include users, group policy, and security.
• Provide 3rd level support and escalation of aforementioned systems ( Confidential clients, Sametime, Blackberry, etc).
• Administer Confidential and Rightfax user accounts by creating user IDs, effecting user name changes and moves, maintaining group lists and removing terminated user ids.
• Maintain replication and email routing integrity by monitoring the mail gateway and ensuring the availability and accessibility of the hub and spoke servers.
• Extract s from the ID for updating person docs to match ID files.
• Verify Trend Scanmail for Lotus Confidential anti-virus definitions are being updated.
• Review quarantine logs for Anti-Spam operations and filters out unwanted inbound emails.

Confidential, Chicago, IL

Responsibilities:

• Abbott Laboratory, Confidential, MS Exchange migration project.
• Global Domino/Exchange migration with Confidential tool.
• Project migrating 30000+ users from Notes 8.5.1 to Exchange 2010 for Confidential users and Office 365 for store/field users using Binary Tree Migration Tool.
• AD Validation, Audit, Queuing, Staging mail file Replica, Provision, ACL and mail file deletion.
• Daily restart of Control Centers/Migration Servers and Workstations/Worker Apps.
• Used Binary Tree to Import users, Pre-Migration Actions (Point users accounts to Replica Staging Mail File, Fix Contacts/Group Members, Fix Folders, Maintain Calendar Workflow, Point users accounts to Production Mail File).
• Provide administrative support for Global Confidential Confidential and Exchange on Windows-based servers.
• Set Database quota, Mail file templates and add users to selected groups.
• Notes/Domino/Exchange administrative to perform all management, support and monitoring for all mail servers.

Confidential, El Segundo, CA

Responsibilities:

• Confidential, Northridge, CA - Team leader for Windows 7 deployment.
• Game Show Networks, Santa Monica, CA - Provided 3rd tier desktop support.
• Confidential, Irvine, CA. - Confidential rollout support project.
• At Confidential, Replaced the Lotus Admin person temporary to register new users, recertifying and provided user support.
• Reality Trac, Irvine, CA. - Provided tier3 desktop support.
• Confidential, Pasadena, CA - Team lead for Confidential /Exchange migration.
• At Kaiser Project migrating 10000+ users from MS Exchange to Confidential Confidential 7.5 for entire Southern California.

Contract,

Confidential, Los Angeles, CA

Responsibilities:

• Confidential Administrator- Remotely.
• Demonstrated of isolation, analyzing, and developing work around Confidential and Confidential user’s problems.
• Provided messaging support and administrative assistance on a wide variety of server and client issues to global sites worldwide (largest environment: totaled over 125,000 users, 50 local divisional administrators and 400+ servers on various platforms Windows NT/2000, Win 2003, UNIX, AS/400).
• Developed processes and implemented third party and Confidential applications that aided in streamlining user migration and registration, mail retention, and SPAM filtration (Iron mail).
• Provided technical lead support on collaborative solutions (Sametime 7.5 integration), complex domain migrations, upgrades to Confidential 4.x to R5, ND6.x from both 4.6x and 5, deployment of non-supported Lotus messaging infrastructures (cc:Mail & R5 coexistence), and Beta testing of new software and upgrades before implementation
• Supported entire US branches over 10,000 end users.

Confidential, Irvine, CA

Responsibilities:

• Messaging Administrator- Provided Confidential Servers, Confidential, Rightfax and BES ( Confidential Enterprise Server), Iron-mail Cluster and failover server support in the design/development and support of enterprise level systems in applications.
• Performing routine server maintenance tasks such as maintaining AdminP data base, synchronizing users’ mail file and databases on clustered servers, etc.
• Troubleshooting Confidential Server issues, working in collaboration with other relevant IT areas and vendor support towards a quick and effective resolution.
• Performing daily Confidential administration tasks such as Notes ID creation, re-s and troubleshoot general Confidential client issues.
• Responsible for the administration, maintenance and support for the Confidential Enterprise Server and other Mobile Device Management technologies.