OBJECTIVE

• To find a career that will allow me opportunities to use my current working experience and grow as an asset to the business.

TECHNICAL SKILLS

• Netbackup Administration
• Commvault Administration
• Quantum tape libraries
• IBM tape libraries
• StorageTek tape libraries
• EMC Isilon
• Asigra
• Remedy
• ServiceNow

PROFESSIONAL EXPERIENCE

Confidential

Backup Support Engineer

Responsibilities:

• Responsible for troubleshooting issues in the Netbackup environment and resolve to ensure a stable and successful environment.
• Responsible for troubleshooting issues in the Avamar environment and resolve to ensure a stable and successful environment.
• Responsible for troubleshooting issues in the Commvault environment and resolve to ensure a stable and successful environment.
• Perform restores as needed in all backup environments.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential

Commvault Administrator

Responsibilities:

• Responsible for troubleshooting issues in the Commvault backup environment.
• Maintain the new Isilon disk solution being used for backup storage and ensure that aux copies were functioning correctly to move the data to long term storage.
• Assisted in the process of shutting down the Commvault environment as they migrated to a new backup solution.
• Responsible for restoring data as requested by users.
• Ensured that data had been copied to the new Isilon storage devices as the company worked to decommission older Data Domain storage devices.
• Investigation of the environment for possible improvements to make the environment more simplified.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential, Dallas, TX

Backup Support Engineer

Responsibilities:

• Responsible for troubleshooting issues in the backup environment on the Commvault, Asigra, and Vembu backup products.
• Exposure to the Actifio product as well as it is being implemented Confidential this time.
• Worked with various teams to provide the most stable backup environment as possible to ensure backups for the customer.
• Performed restores of data for the customer as needed while working with our offsite vendor for tape returns.
• Provided analysis of the backup environments to make modifications that will optimize the performance.
• Worked with the Backup Infrastructure team to make suggestions on what will improve backup functionality.
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Primary contact for troubleshooting issues with tape libraries when problems arise on the Quantum Scalar i500 tape libraries.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential

Backup Support Engineer

Responsibilities:

• Responsible for troubleshooting issues in the backup environment on the Commvault, Asigra, and Vembu backup products.
• Worked with various teams to provide the most stable backup environment as possible to ensure backups for the customer.
• Performed restores of data for the customer as needed while working with our offsite vendor for tape returns.
• Provided analysis of the backup environments to make modifications that will optimize the performance.
• Worked with the Backup Infrastructure team to make suggestions on what will improve backup functionality.
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Primary contact for troubleshooting issues with tape libraries when problems arise on the Quantum Scalar i500 tape libraries.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential

Backup Administrator

Responsibilities:

• Contracted to provide overall backup administration and support.
• Owned the responsibility to maintain and troubleshoot the Netbackup (7.1) environment.
• Led the project to upgrade all master and media servers from Netbackup 6.5.6 and 7.0.1 to Netbackup 7.1.0.4.
• Worked on migrating backups between master server environments.
• Netbackup environments operated on the Solaris and Linux platforms utilizing Quantum DXI virtual tape libraries and Quantum Scalar i500 tape libraries.
• Responsible for the managing the offsite vaulting of tapes with vendor.
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Maintained the vendor relationships for equipment repairs of all backup equipment.
• Owned the task of creating documents of procedures for the backup team to reference as needed.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential

Backup Administrator

Responsibilities:

• Contracted out as the primary contact responsible for overall backup administration and support.
• Owned the responsibility to maintain and troubleshoot the Netbackup (6.5 and 7.1) environments.
• Performed upgrades and reconfigurations to simplify and optimize the Netbackup environments on the Solaris, Linux, and Windows platforms.
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Had exposure to TSM, Commvault, and NAS with the main focus of data restores for the clients within the business.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential, Irving, TX

Netbackup Administrator

Responsibilities:

• Responsible for troubleshooting and supporting Netbackup Datacenter (5.1, 6.5, 7.0) in all datacenters.
• Duties include monitoring and maintaining all backup infrastructure (servers, tape libraries, disk arrays)
• Maintained relationships with vendors for issues with software, hardware, or the interaction between the two.
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Exposure to Avamar grids in various locations
• ITIL certified during the duration of this position.
• Installation and configuration of backup software on backup servers and backup clients as needed.

Confidential

Netbackup Administrator

Responsibilities:

• Responsible for implementing, troubleshooting, and supporting Netbackup Datacenter (3.1,4.5,5.1) in all datacenters to maintain a high level of success rates for backups.
• Performed and resolved problems with backups and restores
• Tested different versions of Netbackup software and different hardware configurations related to Netbackup,
• Managed DB backups for various different database applications (i.e. Oracle, SQL, DB2) using both backup agents and file system.
• Provided 24 hour support to all datacenters during an oncall rotation.
• Assigned the lead on implementing Netbackup tape vaulting and trained team members and Tape Operations on the vaulting process.
• Led a project to migrate long term data from the StorageTek tape technology to IBM LTO2 tape technology.
• Assisted the Patrol Monitoring Team in setting up an automated notification process for the Netbackup and ACSLS servers.
• Assigned the primary contact responsibility with Symantec on the development of the NCAR support tool.
• Installation and configuration of backup software on backup servers and backup clients as needed.