Production Support Resume
5.00/5 (Submit Your Rating)
TECHNICAL SKILLS
- Unix/Linux administration
- ELK/Splunk/Dynatrace
- SAP Basis engineer
- LAN/WAN/NOC administration
- Monitoring
- Database management
- Shell scripting
- Ansible/Jenkis/Git/Docker
PROFESSIONAL EXPERIENCE
PRODUCTION SUPPORT
Confidential
Responsibilities:
- Installations, configurations, upgrades, administration of software components (Linux RedHat, Debian, apache, php, squid, varnish, haproxy, memcached, tomcat, SAP Hybris, Oracle Endeca, Dynatrace agents)
- Configuring and deploying systems and applications via Jenkins/Git/Ansible
- Databases administration (Oracle, MongoDB, MySQL)
- Establishment of a Nagios monitoring platform composed of 4 servers to manage 8000 services and 80 hosts, platform used by 40 people for alerting
- Installation of ELK and Splunk to manage 12 GB of daily log
- Creation of technical dashboards on Kibana and Splunk
- Incidents management & users support
- Manage all internet services including DNS, NTP, NFS, SMB, SFTP.
SAP basis administrator
Confidential
Responsibilities:
- Installation, Configuration and Administration of SAP ECC - IS 6.0 / CRM 7 / BW systems 7 / Solution Manager 7
- SAP Communications Management - Web Applications
- System monitoring & performance tuning
- Refresh Sandbox/Test system from Production systems
- Implement Oracle patches on all systems in the landscape, upgrade kernel, Application of notes, support packages and Ehps
- Support system upgrades,, installation and/or support packages implementations s Process exploitation BW chains
Monitoring Architect
Confidential
Responsibilities:
- Installation, configuration, deployment and administration of monitoring tools (Centreon, Nagios, Shinken, Cacti, Splunk)
- Centralization of logs using syslog and splunk
- Installation, configuration & administration of a JADE cluster (JobScheduler, Oracle, DataGuard, FTP/SFTP/FTPS, Apache CGI) whose nodes were synchronized by lcyncd and the oracle databases under dataguard
