PROFESSIONAL SUMMARY:

• Almost 9 Years’ experience in System Administration/System Engineer/Citrix Adminnistration/SCCM engineer/Application Packaging on Windows XP Professional, Windows Vista, Windows 7, Windows 8 and Windows 10.
• Professional Experiience with extensive knowledge of Project Management Skills, SystemsAdministration, Citrix Admin, Business Analysis, Microsoft Virtualization, Operating System, Imaging and Deployment, Application Packaging, SCCM Engineer/Admin, Systems Engineering, Desktop Support Operations, Software delivery, and Asset Management.
• Expert knowledge in the entire Wise Package Studio Suite, InstallShield Admin Studio and Microsoft Windows Installer technology.
• Experience in Installing, Configuring and Maintaining SMS and SCCM.
• Extensive experience in deploying clients, Managing Software Packages, Software distribution and software metering in an SCCM environment.
• Integrating MDT with SCCM for effective Migrations and Deployments.
• Automated and executed Office 365 procedures utilizing Windows PowerShell.
• Experience in Microsoft Application Virtualization (APP - V and Thinapp).
• Experience in deploying application through Citrix Xenapp including Application Streaming Process, Application Delivery Criteria and User Profiles.
• Experience in Microsoft Application compatibility tool, Orca, File-Mon, Reg-Mon and Process Monitor.
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Do Have knowledge on Med-V for virtualizing the desktop.
• Experienced in all stages of the Software Packaging lifecycle functions requirements gathering, analysis, design, development, test and implementation.
• Experience writing scripts using xml, Wise Script, VBScript, WMI scripts, batch files and power shell.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Exceptional skills and experience in automated software installation design and packaging using InstallShield and Wise Package Studio.
• Extensive experience upgrading and patching the Citrix and Windows environments to meet security, audit and business requirements
• Citrix Cloud deploy VDI, virtual apps, desktops, and complete Citrix workspaces on one.
• Extensive experience in computer system testing and support with expertise in Windows scripting, detailed test plans and matrixes, and troubleshooting complex issues.
• Dedicated, hardworking individual with the interpersonal communications skills to work at all levels of the organization.
• Configured Branch Distribution point , Asset Intelligence , and Windows Deployment Services/PXE .
• Created queries and reports in SCCM based on company requirements.
• Worked with Server Team to in corporate remote Sales Office sites into Active Directory which integrated PCs into SCCM for upgrading , inventorying , and patching .
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Also works well in teams or individually to achieve goals and objectives.
• Knowledge in Virtual Desktop Infrastructure (VDI)
• Experience with any other industry application virtualization software, including Citrix XenApp,VMware or App Volumes.
• Good Knowledge of Windows Registry, File System, Services, Devices and Permissions.
• Do have knowledge on DNS and DHCP.
• Worked on SQL queries for creating reports.
• Have experience in .net and ruby on Rails.
• Did few class projects on .net application and SQL Server.
• Experience in resolving ICE errors and resolve conflict in MSI packages.
• Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing and support.
• Documentation of Processes and Exceptions to aid in application support post hand-off.
• Third level support for desktop support technicians.
• Possess excellent analytical, logical and communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Merrimack, New Hampshire

SCCM Engineer

Responsibilities:

• Works with and manages cross functional teams to identify operational procedures and best practices in accordance with patch management strategy
• Ensures overall service levels for server uptimes through patch management standards, enterprise images and driver packages
• Employs continual service improvement though monthly and quarterly patch management metrics reviews
• Analyzes trend data to identify potential patch related issues on various images and assists teams in troubleshooting to implement any resolutions/improvements needed for proactive resolution
• WSUS and Patching Systems
• Provide recommendation to management for the support or non-support of evaluated products, including desktop computing, mobile devices, and peripherals
• Aplication Packaging for Windows 10 environment including latest release
• Experience with Scripting, PowerShell, VBScript
• Repackage or test application installations in Windows Installer (MSI, MST).
• Experience managing medium to large corporate environments and client machines troubleshooting knowledge
• Ensure all work is supported by appropriate documentation, both internal and customer-facing.
• Troubelshooted the application from customer through sccm.
• Troubleshooted other packagers applications manually.
• Contact vendrors for existing applications latest relaese.
• Worked with active directory and group policies team.

Environment: Flexera Install shield Admin Studio 2018, VMware Workstations 14 Pro, Windows 7, Windows 10. VB Scripts, Batch Files, SCCM 2012, PowerShell scripts, Orca, Microsoft Outlook 2016, Skype Business, Process Monitor, Regmon, Procmon, Active directory and Group policies.

Confidential, Livonia, MI

ZenWorks SCCM Engineer

Responsibilities:

• Gather, Analyze and document business requirements, data specification and generate reports.
• Coordinate with Business Analysts and Team Leads to gather information.
• Test the media on windows 10 operating system.
• Package applications through tools like Install Shield AdminStudio, Orca, etc.
• Repackage or test application installations in Windows Installer (MSI, MST).
• Test and deploy the application through ZENworks and SCCM.
• Permission for user lock down environments were given using Appsense.
• Testing on windows 7 and windows 10 for both the architectures.
• Test the application on VMware virtual Machines and labs as required for different operating systems.
• During installation used various scripts like batch script, vb script, auto it script and PowerShell scripts as required.
• Troubleshoot the application using tools like Regmon, Procmon, etc.
• Coordinate with Vendors to get the support to troubleshoot the issues.
• Migrated applications from SCCM to Zenworks.
• Tested the applications using SCCM on VM.
• SCCM applications were deployed using PowerShell Toolkit.
• Created and deployed the applications in SCCM 2012.
• Associated with active directories and SCCM to deploy through thaw shortcuts using ZENworks.
• Worked with group policies as per company standards.
• Worked with different sites to migrate the applications.
• Coordinate with Directors, TechOps, Team Leaders and managers to gather information about applications for that site.
• Uat’ed every application that was packaged by the packager for other site.
• Troubleshooted the application for every failed UAT.
• Contacted the vendors of each application to troubleshoot the application for Failed UAT based on company standards and company security.
• Troubleshooted the firewall, Mccafee and group policies related applications with vendors and security team.

Environment: Flexera Install shield Admin Studio 2018, VMware Workstations 14 Pro, Windows 7, Windows 10. VB Scripts, Batch Files, SCCM 2012, Novell Zenworks 11, PowerShell scripts, Orca, Microsoft Outlook 2016, Cisco Jabber 12, Process Monitor, Appsense, Regmon, Procmon and Group policies.

Confidential, Detroit, MI

IT Engineer

Responsibilities:

• Test the media on windows 10 operating system.
• Package applications through tools like Install Shield AdminStudio etc.
• Installation and configuration of Citrix Provisioning Server sites, disks and stores.
• Streamed services for servers and desktops on bare metal and physical target devices.
• Built provisioned image for users connecting through web interface.
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance of Citrix Applications.
• Troubleshoots and resolves complex problems in XenApp Migration and assist in ensuring compliance with security policies and procedures.
• Responding to escalated requests for technical assistance and participate in a rotating on-call support schedule.
• Working on Citrix Server configuration and support.
• Citrix Streaming application packaging, updates, and maintenance.
• Citrix VM server design, build, configuration, support and maintenance.
• Repackage or test application installations in Windows Installer (MSI, MST).
• Follow the company standards for msi’s and exe’s before testing.
• Update DAD Document based on the information you have received and packaged.
• Test the errors, if all the company standards are followed using automated vb script for the application.
• Created and deployed the applications in SCCM 2016 using automated vb.net script.
• Create the collection for deploying t0 my test machines.
• Test and deploy the application through SCCM.
• Permission for user lock down environments were given based on requirement.
• Testing on windows 10 architecture and used VMware virtual Machines.
• During installation used various scripts like batch script, vb script, autoit script and PowerShell scripts as required.
• Tested the application as second user during testing.
• Update the DAD before submitting to QA or Peer-review.
• Troubleshoot the application, if failed in the QA and Peer-review.
• Follow the same steps after troubleshooting the applications.
• Performed tasks for end users on the Citrix served application, maintained the back up and ensured recovery of data in time of need.
• Troubleshoot the network and resolve all the hardware as well as software problems that occur n the Citrix servers.
• Organized programs for the Citrix administrators and end users.
• Analyzed the system and prepared the Citrix application according to the need of the user.
• App Sense 7.0 configuration, setup, deployment, management and support.
• Appsense 8.0 migration experience.

Environment: Flexera Install shield Admin Studio 2018, VMware Workstations 14 Pro, Windows 10. VB Scripts, Batch Files, SCCM 2016, PowerShell scripts, Microsoft Outlook 2016, Skype Business.

Confidential, Livonia, MI

ZenWorks SCCM Engineer

Responsibilities:

• Gather, Analyze and document business requirements, data specification and generate reports.
• Coordinate with Business Analysts and Team Leads to gather information.
• Test the media on windows 10 operating system.
• Package applications through tools like Install Shield AdminStudio, Orca, etc.
• Repackage or test application installations in Windows Installer (MSI, MST).
• Test and deploy the application through ZENworks and SCCM.
• Permission for user lock down environments were given using Appsense.
• Testing on windows 7 and windows 10 for both the architectures.
• Test the application on VMware virtual Machines and labs as required for different operating systems.
• During installation used various scripts like batch script, vb script, auto it script and PowerShell scripts as required.
• Troubleshoot the application using tools like Regmon, Procmon, etc.
• Coordinate with Vendors to get the support to troubleshoot the issues.
• Migrated applications from SCCM to Zenworks.
• Tested the applications using SCCM on VM.
• SCCM applications were deployed using PowerShell Toolkit.
• Created and deployed the applications in SCCM 2012.
• Associated with active directories and SCCM to deploy through thaw shortcuts using ZENworks.
• Worked with group policies as per company standards.
• Worked with different sites to migrate the applications.
• Coordinate with Directors, TechOps, Team Leaders and managers to gather information about applications for that site.
• Uat’ed every application that was packaged by the packager for other site.
• Troubleshooted the application for every failed UAT.
• Appsense Confiration for application for the user’s machine.
• Contacted the vendors of each application to troubleshoot the application for Failed UAT based on company standards and company security.
• Troubleshooted the firewall, Mccafee and group policies related applications with vendors and security team.

Environment: Flexera Install shield Admin Studio 2018, VMware Workstations 14 Pro, Windows 7, Windows 10. VB Scripts, Batch Files, SCCM 2012, Novell Zenworks 11, PowerShell scripts, Orca, Microsoft Outlook 2016, Cisco Jabber 12, Process Monitor, Appsense, Regmon, Procmon and Group policies.

Confidential, Milwaukee, WI

SCCM Migration Engineer

Responsibilities:

• Tested SCCM 2007 Package on windows 7.
• Packaged all the application as per SCCM 2007 applications.
• Creating MSI package or Transforms to customized MSI packages Admin Studio in all projects.
• Permission for user lock down environments were given using Appsense.
• Created group policies based on applications requirements and company standards
• Tested Packaged Applications in SCCM 2012 deployments
• Troubleshooted failure deployments in SCCM 2012 applications.
• Converted al the App-V 4.6 Packages to App-V 5.1 Using PowerShell Script.
• Tested App-V 4.6 Packages and App-V 5.1 applications on windows 7
• Compared App-V 4.6 Packages and App-V 5.1 Applications to modify App-V 5.1 Applications.
• Modified Deployment and user config xml’s of App-V 5.1 applications based on OSD in App-V 4.6 packages.
• Used VBScripts for App-V 5.1 for user or machine requirements
• Deployed applications using App-V 5 deployments
• Used Batch Scripts, VBScripts and PowerShell Scripts for Customizing Applications.
• Used Device Collections and User Collections based on requirements.
• Created queries and reports in SCCM 2012 to check applications and machines.
• Managed Drivers and new requirements in SCCM 2012
• Created OSD Task Sequence for all the applications in SCCM 2012.
• Tested each application created task sequence for windows 7 in SCCM 2012 Pxe deployments.
• VSphere client machines, VMware Horizon clients machines and couple of laptops for testing SCCM 2012 deployments.
• Documenting step-by-step process used for Repackaging, packaging which includes custom action scripts and SCCM Deployments.

Environment: Flexera Install shield Admin Studio, VSphere, VMware Horizon Clients, Windows 7, VB Scripts, Batch Files, SCCM 2012, PowerShell scripts, Orca, App-V 4.6 sequencer and client, App-V 5.1 sequencer and Client, Microsoft Outlook 2010, Microsoft Lync 2013, Lync, Process Monitor, Appsense and Group policies.

Confidential, Des Plaines, IL

System Engineer

Responsibilities:

• Interacted with Users for gathering information required for Application Packaging through phones and emails.
• Used web portal for performing tasks for creating a new package or troubleshooting existing package for a project or failure deployments.
• Testing the application which was given by the SME.
• Creating MSI package or Transforms to customized MSI packages Admin Studio in all projects.
• Tested application by manual. Imaging and software center installation process.
• Distributing Applications to Mobile Devices from Intune Portal.
• Significant Contributor in successful implementations of all the major User stories in intune service ops.
• Responsible for Sign-Off's from intune Operations for Migration
• Tested Packages in windows 7(32 bit and 64 bit), and windows 10(64bit) according to company’s standard and packaging requirements.
• Verified properties of MSI/MST using Wise Package Studio and install shield.
• Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.
• Tested that previous versions would be removed while installing current version.
• Created Task Sequence and Deployed OS using SCCM.
• Troubleshooted failure deployments of OS(SCCM)
• Documenting step-by-step process used for Repackaging and packaging which includes custom action scripts.
• Added Machines using Active Directories for SCCM 2012 collections
• Sent RDP links for users to test the application installation and functionality.
• Once Packaging UAT is Done, Tested application on user’s machines and troubleshooted, if necessary, as Deployment UAT Test.
• Ensured that all Software packages functions with Windows user level permission
• Writing custom actions using PowerShell, vb script and batch scripts of the application.
• Checked automatic updates of the application and desktop shortcuts.
• Configure System Administration of Windows 2008 R2 and 2012 r2 enterprise Servers and Active Directory.
• To provide additional desktop security, standardization, and functionality through group policy (GPO). Applied schema extensions, functional level updates as necessary.
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Troubleshooting SMS Client connectivity and package installation issues by analyzing corresponding logs.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Created web applications using c#.
• Created sql queries in sccm query/reporting and sql for web applications.
• Checked log file of the application for their error codes and messages while installing and uninstalling.
• Troubleshooting and provide solution for failed deployed application through SCCM.
• Gathering all the information through application requestors, internet and previous applications to migrate all the applications to windows 10.
• Used AppDNA and manual as part of upgrading from Win 7 to Win 10

Environment: Install shield Admin Studio, VSphere, Windows 7, Windows 10, VB Scripts, Batch Files, SCCM 2012/1610, PowerShell scripts, Active Directories, Group Policies, AUTOIT, AppDNA, Microsoft Outlook 2010, Microsoft Lync 2013, Lync, Process Monitor

Confidential, Lisle, IL

System Support Engineer

Responsibilities:

• One Note packaging request and ticket system is maintained to receive packaging request from application owners.
• BMC Remedy to for inceidents reportingn new application reqiest and closing the ticket.
• Interacted with Users for gathering information required for Application Packaging through phones and emails.
• Repackaging various applications per specifications provided by user using Install Shield Admin Studio.
• Silent installation of various applications per specification of the user
• Created Transforms to vendor MSI/MST’s using InstallShield, Tuner and Orca.
• Sequencing various applications provided by user using APP-V.
• Using Procmon to troubleshoot application for fixing missing files, registry entries and permission issues in locked down environment.
• Created Autoit Scripts for installing and uninstalling applications.
• Performing technical testing of newly layered apps (Download, Install and launch).
• Troubleshoot Remote Control and SCCM 2012 Admin Console and SCCM Tested packages on windows 64-bit machines.
• Tested 32-bit applications on XP-mode on windows 64-bit machine
• Tested app-v application using PowerShell scripts
• Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.
• Created batch scripts, vb scripts and PowerShell scripts for applications.
• Tested the applications by manual and SCCM installation process.
• Troubleshooting and provide solution for manual installation packages and failed deployed application through SCCM.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts

Environment: Install shield Admin Studio, VMWare, Windows 7, Windows10, VB Scripts, Batch Files, SCCM 2012, APP-V 4.6 /5, Orca, PowerShell scripts, AUTOIT, Hyper-V, BMC Remedy, Microsoft Outlook 2010, Microsoft Lync 2013, Skype for business, Process Monitor

Confidential, Franklin Lakes, NJ

SCCM Application packager

Responsibilities:

• Tested the media which was given by the Application owner and analyzed the application requirements.
• Interacted with Application owners for gathering information required for Packaging through phones and emails.
• Creating MSI package or Transforms to customized MSI packages with Wise Packaging Studio and Admin Studio
• Utilized Orca for editing vendor MSI tables according to the package request requirement.
• Used Wise script for Packaging the applications for windows 7/8.
• Verified properties of MSI/MST using Wise Package Studio and InstallShield.
• As per the request from Application owners, Worked on uninstallation of the packages.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Tested Packages in Windows 7(32 bit and 64 bit) and Windows 8(64-bit Machine) according to company’s standard and packaging requirements
• Launched applications as second users making sure that they function properly on the Windows 7/8 Lab Machines.
• Ensured that all Software packages functions with Windows user level permission.
• Created web pages in c# for intranet applications.
• Writing custom actions using vb script, wise scripts of the application.
• Checked automatic updates of the application.
• Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.
• Tested the applications by manual and SCCM installation process.
• Troubleshooting and provide solution for manual installation packages and failed deployed application through SCCM.
• Checked log file of the application for their error codes and messages while installing and uninstalling
• Tested all the Packaged applications/Media on windows 8 64 bit for migration.
• If Necessary, Customized packaged application for Windows 8.
• Once customized packaged applications updated the packages in the SCCM.

Environment: Wise Package Studio 8.0, InstallShield Admin Studio 11.5, Wise script, VB Script, SCCM 2012, PowerShell script. Windows 7, Windows 8, Microsoft Outlook 2010, Microsoft Lync 2013. Regmon, Filemon, ORCA, Process Monitor.

Confidential, Woonsocket, RI

Desktop Support Engineer

Responsibilities:

• Testing the application which was given by the project owner.
• Interacted with request owners for gathering information required for Application Packaging through phones and emails.
• Creating MSI package or Transforms to customized MSI packages with Wise Packaging Studio and Admin Studio
• Utilized Orca for editing vendor MSI tables according to the package request requirement
• Creating Applications for a virtual environment using Thinapp.
• Published Citrix application and tested the installation process.
• Troubleshooted the citrix published applications, Thinapp applications and MSI/MST packages.
• Tested Packages in windows XP (32 bit and 64 bit) and Windows 7(32 bit and 64 bit) according to company’s standard and packaging requirements.
• Verified properties of MSI/MST using Wise Package Studio and InstallShield.
• Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.
• Oversaw software updates and software releases to resolve technical issues.
• Formulated RTS documents for OS systems and apps.
• Tested application by manual and SCCM installation process.
• Tested that previous versions would be removed while installing current version.
• Launched applications as second users making sure that they function properly on the Windows 7 and Windows XP VM’s.
• Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix
• XenApp 4.5/5.0.
• Ensured that all Software packages functions with Windows user level permission
• Writing custom actions using vb script and wise scripts of the application.
• Checked automatic updates of the application.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall
• Checked log file of the application for their error codes and messages while installing and uninstalling.
• Troubleshooting and provide solution for failed deployed application through SCCM.
• Gathering all the information through application owners, internet and previous applications to migrate all the applications to windows 7.
• Tested all the applications media on windows 7(32 bit and 64 bit) for migration.
• Worked as project owner to gather information from application owners and vendors.
• Tested the media for packagers as project owners.
• Tested the application as UAT Tester along with IT Assets and User as project owner.
• Deployed applications through SCCM to the users as project owner.
• Troubleshooted the application for failed deployment in users’ machine as project owner.
• Retire previous versions application when production application is successful as project owner.

Environment: Wise Package Studio 8.0, installsheild Admin Studio 11.5, VMware Workstation7.1, Wise script, SCCM, Windows XP, windows 7, Microsoft Outlook 2010, Microsoft office Communicator 2007. VbEdit 4.0, SMS 2003 Tool Kit 2.5 and Microsoft Windows Installer Log Viewer. Orca 3.0, Thinapp 4.7, ACT, Citrix bit citrix server and bit citrix server.

Confidential, West Des Moines, IA

Sr. Application Packager

Responsibilities:

• Creating MSI package or Transforms to customized MSI packages with Wise Packaging Studio and Admin studio
• Tested Packages in windows 7 and windows XP according to company’s standard and packaging requirements.
• Used DSL to verify the packaging requirements and performing tasks.
• Verified properties of MSI/MST using Install Shield and Wise Package Studio.
• Created collection, Packages, updated distribution points and advertised the applications and check status reports through SCCM.
• Tested application by manual. Imaging and SCCM installation process.
• Verified all files, folders, and registry keys of the application while install and would be removed on uninstall.
• Tested that previous versions would be removed while installing current version.
• Launched applications as second users making sure that they function properly on the Windows 7 and Windows XP VM’s.
• Checked log file of the application for their error codes and messages while installing and uninstalling.
• Checked different s, wise scripts and automatic updates of the application.
• Checked whether Security Plan needed for the application.
• Interacted with Users and Application for gathering information required for Application Packaging through phones and emails.
• Project was created in the DSL where all the information and files are uploaded for packaging the application,
• Created Task Sequence using MDT and SCCM
• Deployed OS using MDT and SCCM
• Troubleshooted failure deployments of OS(MDT and SCCM)
• Documenting step-by-step process used for Repackaging and packaging which includes custom action scripts.
• Verified the created project in the DSL as per the request of the users.
• Tested and troubleshoot the application in windows 7 and windows XP as per requirement.
• Security Plan for the package has to be assigned if needed for the package.
• Verified whether it is a legacy package or not in the DSL and Confidential intranet Websites
• Gathered information with the requestor for creating . was created in the DSL by merging with the existing package.
• Informed to the requestor and tester regarding requirement.

Environment: Wise Package Studio 8.0, Install Shield AdminStudio 10.0, VMware Workstation7.1, Wise script, SCCM, Windows XP, Windows 7, DSL, MDT, MDOP, Microsoft Outlook 2010, Microsoft office Communicator 2007.

Confidential, Baton Rouge, LA

Application Engineer

Responsibilities:

• Follow company’s packaging standard and application deployment specification to develop packages for various in-house developed and shrink-wrapped applications
• Creating MSI package or Transforms to customized MSI packages with Wise Packaging Studio and Admin Studio
• Perform basic integration and acceptance testing against XP and Windows 7 image prior to package distribution.
• Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.
• Assist deploying completed application packages to the test or production with Microsoft SMS/SCCM.
• Create software release document for application specification, deployment information, install configuration, testing procedure.
• Troubleshooting and provide solution for failed deployed application.
• Create varies types custom actions to provide solution for requirements and bug fixes
• Utilized Norton Ghost 11.0 and VMware workstation 6.5 for Windows XP/Win 7 to image and re-image.
• Utilized Filemon, Regmon, and Event Viewer to locate and solve any and all errors.
• Created Task Sequence using MDT.
• Deployed OS using MDT
• Troubleshooted failure deployments of OS (MDT)
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Sequencing Applications for a virtual environment using Microsoft App-V 4.6
• Interacting with Primary requester for requirements gathering, analysis, design, development, test and Implementation.
• Ensured that all Software packages functions with Windows user level permission.
• Utilized Orca 3.1 for editing vendor MSI tables according to the package request requirement.
• Created batch files and exe files for manual installs and used wrapper.exe for automated installs.
• Used Regmon, Filmon to fix missing files, missing registry entries and to check for missing dependency files and giving permissions as needed.

Environment: Wise Package Studio 7.0, Installsheild Admin Studio 10.0, Norton Ghost 11.0, VMware Workstation 6.5, VB Script, Wise script, App-V 4.6 Sequencer, Orca, MDT, SMS/SCCM, Windows XP, Windows 7, Win Batch Files, Active Directory, Group Policies, Beyond Compare, Orca.