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Sr. Enterprise Systems Engineer Resume

SUMMARY

  • Hands on advanced level experience in PowerShell scripting, automation, reporting.
  • In depth experience in Azure and On - Premises Active Directory and Microsoft Exchange.
  • In depth experience in compiling Licensing reports especially MS Office 365 licensing.
  • Certified as Saviynt IGA Administrator.
  • Advanced Experience in Service Now ticketing.
  • Familiarity with Scrum methodology.
  • Functional understanding of networking and cloud computing (AWS, GCP, Azure)
  • Certified as SailPoint Identity IQ Administrator.
  • Ping Federate and Ping Directory hands on experience.
  • Familiarity with Infrastructure as code (IaC) experience with Terraform, Ansible and Jenkins.
  • Multiple years of experience in IT support and Administration.
  • Authorized to work in the US for any employer.

PROFESSIONAL EXPERIENCE

Sr. Enterprise Systems Engineer

Confidential

Responsibilities:

  • Obtained level 100 and level 200 certifications in Saviynt IGA
  • Devised technical design and implemented application endpoints in Saviynt IGA including job control panel triggers, dynamic attributes, complex approval workflows within Access Request System (ARS)
  • Technical design, configuration, and deployment for re-certification campaigns (Attestations) in Saviynt IGA including:
  • User Manager Reviews
  • Entitlement Owner Reviews
  • Critical Access Reviews
  • Fire Fighter Reviews
  • Worked with different connector types (Webservice, REST API, FIM DEMO, Database, Active Directory, etc.) in Saviynt IGA
  • Utilized Technical Rules and User Update Rules within Saviynt IGA to implement birthright access and employee transfer triggering attestations and re-run of birthright access.
  • Wrote multiple PowerShell scripts for detection and re-mediation of access related inconsistencies while providing essential email reports.
  • Worked with a team of engineers to successfully implement Ping Federate and Ping Directory infrastructure utilizing Jenkins pipelines running Terraform and Ansible to provision the whole stack (IAC) in Google Cloud.
  • Designed and implemented reconciliation for Ping ID (MFA) to Saviynt IGA.
  • Worked with SQL staging databases to organize data before importing into Saviynt IGA.
  • Effectively worked within an international team and collaborated with the team across multiple time zones (Australia, India and the United Kingdom)
  • Participated and consulted multiple application development teams on implementing SSO in Ping Federate and worked as a liaison between them and the Ping support teams to fully utilize the Ping SDK
  • Supervised and delivered multiple application implementations across multiple departments (Workday as an example working with Workday support, HR and Saviynt) to guarantee the success of data workflows.
  • Single- Sign-on, SAML, Federated Identity Management integrations

Sr. IAM Security Specialist (Contractor)

Confidential

Responsibilities:

  • Wrote more than 50 PowerShell scripts to automate different tasks, advanced reporting and analysis capabilities resulting in the ranking of the highest performer on the team consistently over the past 12 months handling 30% of the total tickets assigned.
  • Saved the company around $20000 through designing and executing a cleanup project for Microsoft and Adobe license true-up effort.
  • Automated the de-provisioning process through PowerShell reducing the processing time from 7 hours to 30 minutes.
  • Managing more than 11,000 accounts and identities.
  • Active Directory user management.
  • Microsoft Exchange Online users, contacts and group management.
  • Utilizing different tools to further develop automation (Robotic Process Automation, Alteryx)
  • PowerShell scripting utilizing various modules: Active Directory, Microsoft Exchange, Skype for Business, Azure.
  • Amazon Web Services Identity and Access Management.
  • Creating and managing user accounts in Azure Active Directory.
  • Creating and managing user accounts in DocuSign, Box, Core, Skype for Business, Mainframe (TPX, ALIS).
  • Provisioning/de-provisioning of access for employees, consultants, vendors and contractors.
  • Answer incoming calls or requests to provide broad level of support to customers to identify, troubleshoot, and resolve access related issues.
  • Azure AD setup and troubleshooting (SSO, SaaS, Synchronization)
  • Adherence to established SLAs, established processes, security controls and corporate policies.
  • Ensure requests contain proper approvals and reviewing completed requests for accuracy.
  • Perform access re-certifications on a scheduled basis (Weekly revocation reviews, biannual Cleanup)
  • Provide reports, provisioning and approval evidence when requested by auditors and adhering to SOX compliance.
  • PowerShell Script writing in order to automate repetitive tasks.
  • Automating Weekly reports using PowerShell to assist in account cleanup efforts and stale object cleanup.
  • Documenting Processes and work manuals.
  • Researching and evaluating new solutions, products and technologies that enhance and improve services.
  • Assessing process workflows and suggesting edits.

Identity and Access Management Specialist

Confidential

Responsibilities:

  • Active Directory user management.
  • Microsoft Exchange on premises users, contacts and groups management.
  • Creating and managing user accounts in Office365 admin center.
  • Creating and managing user accounts in AirWatch MDM.
  • Access management for Oracle E-business suite, APS, Demantra and Oracle UAT instances.
  • Provisioning/de-provisioning of access for employees, consultants, and contractors.
  • Answer incoming calls or requests to provide broad level of support to customers to identify, troubleshoot, and resolve access related issues.
  • Adherence to established SLAs, established processes, security controls and corporate policies.
  • Modify any existing access as requested through Service Now.
  • Ensure requests contain proper approvals and reviewing completed requests for accuracy.
  • Perform access re-certifications on a scheduled basis.
  • Provide reports, provisioning and approval evidence when requested by auditors and adhering to SOX compliance.
  • Performing modifications to the Service Catalog and ticketing workflows.
  • Creating scripts to further advance automated provisioning/de-provisioning using PowerShell.
  • Maintaining the Knowledge Base to ensure all updated processes are documented.
  • Researching and evaluating new solutions, products and technologies that enhance and improve services.
  • Develop automation solutions using Microsoft Windows PowerShell.
  • Setup training for the team to introduce them to new processes and provide coaching.
  • Assessing process workflow and suggesting edits using Microsoft Visio.
  • Coordinate with the Service Desk management team to bridge gaps in the process flow.
  • ServiceNow team reporting and analytics.

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