SUMMARY

• 12+ years of progressive IT operations experience in multiple platforms VMware vSphere, Windows Server, AWS, Azure, Linux, Microsoft technologies, Networking, Storage, scripting, and system integration.
• VMware vSphere implementation - Install, configure ESXi hosts, vSphere 6.x, DRS, HA, vROps etc.
• Maintained and reported 1300+ VMware guests, 250+ ESXi hosts and 400+ TB of SAN for VMware.
• OS install and configure, patching, upgradation, Failover clustering, DNS, DHCP and performance fine tuning and troubleshooting of Windows 2008/2012/2016 servers.
• Experienced in system monitoring, server performance fine tuning and system network interface load balancing.
• Implement and perform drill for the Business continuity and disaster recovery solutions in site level.
• Windows Administration - Active Directory, Windows 2008/2012/ 2016 , Server deployment, Application performance tuning, Failover Clustering, Patch management, setup Out of band network DNS, DHCP
• Deploy virtual guest instances, templates, cloning, and server migration from physical to virtual, virtual to virtual.
• Expertise in diverse hardware’s from Intel / AMD based servers of HP, Dell and IBM, Cisco UCS
• ITIL v3 Foundation certified with experience in service strategy, service design, service transition, service operation and continuous service improvement
• Incident/Problem management - Lead and manage system outages to restore the server and application accessibility, single point of contact for the client for problem resolution and after-action report
• Test new software installation, security updates in the Test/Lab environment before deploying in production environment
• Experienced in mission critical support of 24x7 for infrastructure and applications
• Diverse progressive experience in technical, operational and team leadership roles

TECHNICAL SKILLS

Cloud Technologies: Amazon AWS, Microsoft Azure, Git/GitHub, Kubernetes, Ansible, Python

Virtualization: VMware vSphere 6.7, vSAN, HA, DRS, Hyper V

Operating Systems: Windows 2008 / 2012 and 2016 all versions. Red Hat 6.x 7.x, Suse 10.x

Hardware: Dell rack server and HP blades & Enclosures.

Management tools: Bigfix, Proteus IP mgmt, QIP, Cisco UCS manager, VMware vSphere clientvCenter, PowerCli, Power Shell, Symantec Netbackup, Opsware, Lotus notesDomino server 8.5.2

Databases: Microsoft SQL 2012, Postgres 7.5, Oracle 9.1

Project Management Tools: Service Now, Peregrine service center, HP ITSM for change and incident Management.

Industries: Automotive, Manufacturing, Service industry, Services.

PROFESSIONAL EXPERIENCE

Confidential

Principal Virtualization Administrator

Responsibilities:

• Build new ESXi hosts 6.5 u2 for HPE Proliant DL360 Gen10 and Dell PowerEdge R640 and add them to the existing VMware clusters / setup new cluster.
• Upgrade VMware ESXi 6.5 u3 to 6.7 across the environment.
• Monitor VMware Clusters and ESXi hosts, resolve for the host crashes and VM guest’s inaccessibility performance tracking and fine tuning for the Guests application.
• Support Network Validation: Develop lab and test plans for new major releases and key features. Support the feature verification in lab when design level support is required.
• Feasibility Analysis: Support internal analysis by documenting options and impacts via research and definition of technical requirements.
• SME Operational support: Support the Performance Management, Capacity Planning, troubleshooting and Operational teams for Confidential Systems.
• Update and configure the Dell Open manage and HPE One View application for the hosts hardware firmware upgrades and monitoring.

Technical Environment: Production clusters for PCF and vRA applications.

Confidential

Platform Operations Engineer

Responsibilities:

• Install, configure, manage VMware vSphere 6.5 environment for Orlando, Las Vegas, Kings Mountain, New York, and Anaheim datacenters - DRS, HA, vMotion, storage allocation, network configuration.
• Build, configure and deploy VM guest instances, templates, Layer7 appliances, automated server provisioning, server migration P2V, V2V and V2P.
• Perform hands-on technical implementations, troubleshooting and remediation on complex cloud migration projects for internal Disney customers.
• Analyze and troubleshoot the VM guest performance issues investigating the network bandwidth, Storage IO, ESXi hosts CPU, vROps, vMotion.
• Manage guest Operating systems Windows Servers till 2016, RedHat Linux 7.0, CentOS.
• Configure roles and features of Microsoft Windows Failover Clustering, DNS services, File server, WSUS.
• Support Disney Private Cloud build on VMware SDDC, OpenStack VIO, HPE Synergy.
• Support Disney Online infrastructure IAAS services built on Metacloud and Openstack, Chef.
• Evaluate and setup monitoring solutions HPE Oneview, SiteScope, DataDog and New relic
• DNS IP management using BlueCat Proteus and QIP tools.
• Monitor VM datastore capacity and recommend new LUN additions.
• Update VM templates with the latest security patches and software updates.
• Linux: OS patching, log management for monitoring and old cleaning log files.
• System audit report for number of logins - success failures attempts, corn jobs.
• Anti Virus Trend Micro Deep security migration.
• Bigfix tools automation for scheduled patching and software installs across Business tech.
• ITIL process improvements for the Service delivery.
• SLA reporting and performance tracking in Service Now ticketing tool.
• Strictly complies with the Disney Change Management, Incident management and Problem management for root cause.

Environment: IAAS service for Disney and platform support for DTSS

Confidential

Principal Infrastructure Eng.

Responsibilities:

• Deploy new virtual machines (VMs) - Windows, Linux, and layer 7 appliances, Hyper-V, vCenter5.5, vMotion, DRS, HA, P2V
• Update VM templates with the latest security patches and software updates
• Cisco Unified computing UCS management, configuration, monitor hardware issues.
• Install, configure, monitor, and maintain Hardware’s like HP blades, Dell racks and enclosures
• System audit report for number of logins - success failures attempts, corn jobs.
• Remotely copying files using sftp, ftp, scp, winscp and filezilla
• Administer Microsoft SMS servers for client/ agent installation, software distribution, creation of advertisement and collections, hardware/ software inventory
• Use Opsware tool for on-going patch management of Windows and Linux operating system to meet evolving security needs and standards
• Install, manage, and maintain tools - Opsware, EMC Networker, Veritas Backup Exec
• SAN and NAS volume management, by creating LUNs and share.
• Pro-actively monitor system health for ESXi hosts, VM objects, alarms, hardware issues, resources bottlenecks, logical unit number (LUN) with low disk space
• Install, configure, and maintain Windows 2008 & 2012 R2 servers, PowerShell, DHCP, DNS.
• Manage DFS files system, Advanced CIF/NFS SAN file shares, Window printer queues.
• Active directory configuration and maintenance, group policies GPO, security groups.
• Manage Windows and Linux environment using TPAM
• Responsible for managing Windows Active Directory, Windows Server 2003/2008/2012, Server deployment, SAN arrays, application performance tuning, disaster recovery (DR) planning & implementation, etc.
• Install, manage, and update the McAfee antivirus DAT updates to current date in all servers.
• Create and maintain the process and procedures for the service operations.
• Monitor ticketing queue and resolve tickets from the end users within the SLA
• Proficient in Peregrine service Center, HP Service manager, CMDB tools, metrics management.
• Run and export reports to the whole Hosting environment to manage the capacity availability.

Environment: GM online and OnStar IT