SUMMARY

• Over 7+ years of Experience as windows engineer, SCCM, Windows 7 to 10 Migration engineer and Software Packaging Engineer focused in OS Migration, SCCM Administration, Application packaging using WISE / Admin Studio / Install Shield tools and Virtualization technologies.
• Experience in deploying Applications using SMS Installer, SCCM 2007/2012, MDT, Altiris, Casper Deployment Suite.
• Remediation of SCCM client health issues including monitoring for Patch Compliance
• I worked as a SCCM Engineer Image Developer to build up the image and Task Sequence for Windows 7 to Windows 10 migration.
• This is to include building up the base or golden images importing in to SCCM and sending out to Distribution Points for both New or to be reimaged devices and for in place upgrades Windows 10.
• Creating task sequence using MDT and deploying on to workstation.
• Worked on SCCM 2012for advertising and distribution of packages.
• Worked on updated technology for scripting PowerShell app deployment toolkit.
• Worked on Business load task sequence.
• Worked with Virtualization Technologies from Microsoft App - V and VMware Thin App.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Tremendous experience in Application Testing, Application Re-Packaging and Application Virtualization.
• Experienced in working with Wise Package Studio8.0, App-v 5.0, Install Shield Admin Studio 2016 15.0, Microsoft App-V, VMware.
• Manage Microsoft SCCM deployments in a large-scale environment. deployments of large applications targeted for mass audience.
• Good knowledge on Intune management and windows autopilot.
• Experience in providing secure remote access to virtual desktops and applications using Citrix Access Gateway.
• Skilled in analysis troubleshooting testing documentation technical support and windows administration
• Good experience in writing complex scripts using Power Shell, Wise Script and VB Script.
• Good Experience in debugging tools like Orca, FILEMON, REGMON, Process Monitor, Installer rite, Conflict Solver.
• Good experience is dealing with non-technical users and helping them as required.
• Good Knowledge on lite touch and Zero touch deployments.
• Good at Delivering the projects Timely as required by Client.
• Good at documenting on projects that we work and updating KB Article for level 1 and level 2 support to use for helping end users.
• Excellent troubleshooting and issue resolution skills.
• Good experience in leading the team in absence of team lead.
• Tremendous customer support experience
• Excellent Communication and Interpersonal Skills.
• Strategic thinker with the ability to diagnostic problems and solve complex issues.

TECHNICAL SKILLS

Operating Systems: Windows XP, Vista, Windows 7(64 & 32 bit), Windows 8.1 (64 & 32 bit), Windows 10 (64 & 32 bit) and Windows Server 2008 R2, 2012.

Packaging Tools: Admin Studio, Install Shield 15.0, Wise package Studio 8.0, Microsoft App V 5.0, VMware Thinapp, App Volumes, Casper for Mac IOS.

Scripting / Programming Languages: VB Script, PowerShell, WISE script, C, C#, HTML, ASP, XML.

Deployment Tools: SCCM 2012, SCCM 2007, SMS, Altiris 7.0, 7.1, MDT, LANDesk, IBM End Point Manager, HP Radia, Unicenter Software Delivery, Citrix Management Console, Several in-house developed deployment tools.

Virtual Environments: VMware, Hyper-V, Citrix XenAPP.

Troubleshooting Tools: Process Monitor, Filemon, Regmon, Dependency Walkers, Beyond Compare and Picture Taker.

Compatibility Testing Tools: Microsoft ACT Toolkit, APP DNA, Conflict Resolver.

Database: Sybase, Oracle, MS SQL Server, MS-Access

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Worked as EUS Point of contact for SCCM and Packaging for north America region of Confidential .
• Created Golden images imported in to SCCM and sent out to Distribution Points for both New or to be reimaged devices.
• Worked as EUS Point of contact for SCCM and Packaging for north America region of Confidential .
• Lead in implementing concept of application packaging through PowerShell app deployment tool kit.
• Creating Packages for Windows Task sequence for OSD.
• Worked with Project for migrating for Intune.
• Assigned user and device profiles in Microsoft Intune.
• Managed profile policies and apps in Intune for users
• Lead for 0365 Upgrade project from office 2010 cleaning of all office versions from all users’ computers and created universal package for removal and deploying O365 for north America region of Confidential .
• Worked on Migration project from windows 7 to 10
• Worked on migrating 4000 machines from windows 7 to 10 using SCCM MDT Task sequence and USMT.
• Created numerous PowerShell scrips for process automation and also for fixing application conflict issues.
• We migrated users in both ways for few users with windows 7 by replacing new windows 10 machine and for few users migrated to win 10 with same existing machine.
• Generated reports from SCCM for different Application count and version and drivers installed on machines.
• Included all Printer Driver packages with in task sequence.
• Worked with end to end process of OS migration.
• Created Universal drivers’ packages for 10 different product vendors Ricoh, HP, Canon, Brother Etc. for standardization of Printer drivers.
• Worked as EUS Point of contact for SCCM and Packaging for north America region of Confidential .
• Lead in implementing concept of application packaging through PowerShell app deployment tool kit.
• Creating Packages for Windows Task sequence for OSD.
• Scheduled migration time with end user and worked with users accordingly.
• Provided L3 Support for all windows OS and o365 and application issues for users.
• Worked with end users in helping them with issues anything related to their machines.
• Worked as single point of contact and application related issues and deployments.
• Worked and administered SCCM 2012 for deploying applications and packages.
• Captured and centralized user’s application settings and Windows OS settings by Microsoft User Experience Virtualization (UE-V) 2.0 or 2.1.
• Worked with end to end on packaging and deploying apps troubleshooting and providing end user
• Worked with ticketing tool Ivanti for all end user Tickets and ASR’S.

Confidential

Application Packager/SCCM Engineer

Responsibilities:

• It’s a Migration project form Windows 7 to windows 10 wherein we have migrated Users And their workstations and applications from win 7 to win 10.
• Worked with enterprise environment of 30,000 workstations/ users.
• Worked with team in migration project for migrating 5,000 users from windows 7 to 10 performed migrations of Windows 7 to Windows 10 using SCCM MDT Task sequence and USMT for data migration.
• Scheduled migrations with users and provide excellent end-to-end service
• Supported windows 10 users in all Aspects.
• Evaluated software inventory and coordinate with the Asset Management Team to verify licensing
• Reinstalled software as needed
• Delivered migrated asset to the user and provide high-level training and tips & tricks for using windows 10.
• Provided post-migration support.
• Client also upgraded from wise scripting to PowerShell Played a key role in upgrading to power shell from wise scripting.
• Created Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Manage Microsoft SCCM deployments in a large-scale global environment of 20,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Environment and Perform test before handing over to end user’s.
• Participate in design meetings to formulate design strategy and design documents to Migrate Windows 7 Environment to Windows 10.
• Creating MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual
• Built Upgrades and Patches (MSP) according to the package requirement
• Installed DNS Proxy server in direct client to access list of proxy servers.
• Testing Operating System Deployment and application’s in locked down environment.

Confidential

Windows/SCCM Engineer

Responsibilities:

• Manage Microsoft SCCM deployments in a large-scale environment. deployments of large and complex applications targeted for mass audience.
• Perform Tier II Level support, and assisted in Troubleshooting of SCCM, and client workstations.
• Used Load balancers to increase capacity of current users and reliability of applications.
• Silent installations using switches response files and automated scripts for user free interaction.
• Deploy Windows 7 Operating System and Applications to Windows XP Environment to Migrate
• MSI re-packaging using Admin studio, Wise Package Studio and deployment on Windows 7.
• Built Upgrades and Patches (MSP) according to the package requirement
• Installed DNS Proxy server in direct client to access list of proxy servers.
• Used Filemon, Regmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.
• Testing Operating System Deployment and application’s in locked down environment.
• Other similar professional responsibilities as needed.
• Migration of data from Windows XP to Window7 using User State Migration tool (USMT).
• Created Applications using script installer for deploying the VBS scripts.