Project Manager Resume

TECHNICAL SKILLS

ITILv3 - F, Certified SCRUM Master, CCENT Certified, PMP Certified, Security+, Interim TS/SCI
Microsoft Azure Cloud, Akamai DNS, Cisco OpenDNS, Iron Mountain, Hosting & Colocation, Disaster Recovery/Business Continuity, Data Backup
Internet-DNS, SMTP, FTP, BGP, EIGRP, SIP, SCCP, MPLS, HDLC,HTTP,
Windows 10 AD 2000-2016, VMware ESXi 6X, Nutanix, Linux
Windows Office, Terminal Services, VCenter, CITRIX, VPN, RSA, DUO, Networker, Sourcefire, Microsoft OfficePro, BMS, MS-SCOM, Solarwinds, Visio, NessusD, Websense, NexThink, MS-SCCM, ServiceNow, Footprints

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Troubleshoot hardware and software IT issues for local and remote users and resolving Desktop, Laptop, Server, and Video Conference problems.
Provide IT solutions for various user requests.
Provide onsite Windows Server administration on VMware Dell platforms.
Ensure systems and workstations are at current security patch levels.
Interim Top Secret Clearance
Dell Certified Laptop, Desktop, and Server Repair Technician

Confidential

Project Manager

Responsibilities:

Manage day-to-day enterprise infrastructure and operations of the Networking, Systems, Audio/Video, and Telecom teams. Led IT infrastructure program through casting compelling vision and conducting strategic planning.
Responsible for all major IT Infrastructure projects, buildouts, consolidations, expansion projects, etc.
Establish process and procedures to improve efficiency and effectiveness of IT teams.
Oversee IT Budget for 15 sub-departments within IT.
Provide hands-on support to local and remote teams to meet project deliverables, timelines, and tasks.
Oversee backup solutions to meet compliance requirements
Interface and negotiate with vendors and service providers to obtain contracted services and meet SLA’s.
Collaborated with outside parties, including designers, contractors, carriers, and vendors to meet deliverables and provide exceptional IT solutions for expansion projects. Oversee infrastructure maintenance and support contracts.
Maintain compliance with complex technical regulations and designed policies and procedures that ensured a productive team and secure operating infrastructure.
Manage, implement, and direct infrastructure security initiatives pertaining to corporate network access.
Conduct and mitigate vulnerability and penetration tests with third party providers as well as in house tools.
Lead efforts to identify and resolve security risks based on third party security assessments (Microsoft, Cisco).
Implemented Cisco ISE (NAC) Network Access Control and Intrusion protection.
Collaborated with business units to implement corporate IT Business Continuity and Disaster Recovery procedures and establish obtainable RPOs and RTOs per application. Mitigate risks and document DR scenarios.
Conducted key leadership responsibilities for team of technology staff and consultants including hiring, mentoring, and providing productive feedback.
Implementation and integration of the cost-effective and highly-scalable compute and storage infrastructure based on the virtualization and cloud technologies
Ensure reliability of Microsoft AD infrastructure and associates services; NAS, Backup, Security, SFTP, AD administration.
Encourage team members to build technical skills by providing interaction with new products and vendor communication.
Conduct security audits for networking, systems, and infrastructure using proprietary and contracted services.

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