Lead Engineer/ Manager Resume
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SUMMARY
- Managed Technical teams the last 4 years with up to 9 direct reports
- Managed an IT budgeting process along with Vendor management
- Designed and Implemented Active Directory 2008 and 2012 for large enterprise environments
- Implemented Exchange 2010, 2007, 2003, 2000 and 5.5 Enterprise e - mail systems
- Managed and supported Office 365 environments
- Implemented and supported multiple VMWare solutions
- Understand and worked at a high level with SAN and NAS Storage products including EMC and NetAPP products
- Troubleshooting to isolate and diagnose common IT issue. Hardware, software problems including TCP/IP, DHCP, WINS, DNS, routing and replications issues
- Supported all major server hardware, Dell, HP and Cisco server platforms
- Worked with multiple vendor products from Dell, HP Cisco, VMware, EMC, Trend Micro, Microsoft, Rubrik and others
- Worked for a Fortune 500 company that grew by acquisitions
- Used ADMT and PowerShell scripts to migrate AD accounts and Exchange mailboxes to a default domain
PROFESSIONAL EXPERIENCE
Confidential
Lead Engineer/ Manager
Responsibilities:
- Manger of eight System Engineers or Desktop Engineers
- Worked to Migrate workloads to the MS Azure cloud
- Responsible to keep two on-prem datacenters up and running 24/7. Worked with all vendors supporting the Generator, UPS, HVAC and security systems
- Supported the MS Hybrid AD Domain, multiple DC’s and DNS servers, on-prem and cloud
- Supported multiple GPO’s to enforce security policies
- Worked with Akami Control Center supporting public DNS and SSL certificates
- Worked with Sendgrid for enterprise SMTP
- Supported over 2000 Guest VM’s, Windows based servers and Linux servers in multiple datacenters and the Azure cloud, 95% virtualized
- Installed and configured VMware ESX Server 6.5 currently supporting over 60 ESXI host in two data centers on Cisco, Dell and Super Micro servers
- Using VCenter environment supporting DRS and HA, configured DVS networking and storage environments.
- Supported all EMC Arrays, VNIX, XIO, and Isilon
- Supported the Rubrik backup solution for day to day backup and long-term data retention into Azure Blob storage
- Helped with networking support. The management and operation of all networking was remote
Confidential
Lead Engineer
Responsibilities:
- Supported over 3000 Guest VM’s, Windows based servers and Linux servers in multiple datacenters, 90% virtualized
- Installed and configured VMware ESX Server 6.5 currently supporting over 95 ESXI host in two data centers
- Designed and implemented multiple Distributed Virtual Switches for 10gb and 1gb 6.5 ESXI environment
- Using VCenter in link mode to manage the environment, over 12 VMWare clusters sharing resources, environment supports DRS and HA
- Designed and built out a VMware View environment designed to support 1500 users. Strategy included Apex 2800 cards and NVidia GPU cards to support graphics
- Built out a VMWare SRM environment, supporting a disaster recovery solution for RTS
- Worked with VMWare VROPS application for VMware monitoring used to actively monitor day to day operations of the virtual infrastructure
- Have used the following tools VMware convertor and Doubletake for Physicals to Virtual (P2V) conversions
- Managed the data centers for RTS and determined where equipment would be placed in the cage/rack. Worked with all vendors to confirm all required services were in place to support the all hardware
- Managed day to day data center operations, supported new growth and end of life management of all hardware
- Created and deployed a Hypervisor AV solution using NSX and Trend Micro Deep Security. Worked with Trend Micro to build out a Deep Security solution to protect our server environment virtual and physical
- Worked extensively with Dell Hardware: Dell R840, R820, R740, R710 and R610 Servers, and Thin Clients for VDI solution.
- Worked with Service Now application, an ITEL solution supporting incidents and change management
Confidential
Sr. System Engineer
Responsibilities:
- Sr. System Engineer for Confidential for the past 5 years
- Supported IIS servers and associated dependencies
- Re-architected smtp mail flow for all Reliance smtp domains. Reliance now uses MS Forefront for mail security; all mail was then routed to a dedicated bridgehead server
- Working knowledge of VB scripts and PowerShell
- Supported journaling and archiving using Quest Archive Manager
- Have been the lead System Engineer in a AD 2008/Exchange 2010 migration project
- Supported a 5 forest, 7 domains AD environments including DNS, DHCP, DFS and Group Policy (GPOs), collapsed the environment to 3 domains.
- Supported all e-mail related systems including Exchange 2003 and Exchange 2010 e-mail gateway servers (4500 mailboxes) approximately 50-75k messages a day. Environment consisted of 5 Exchange Orgs and 24 Smtp domain
- Managed Mobile Mail systems, including BES and MS Mobile services