SUMMARY

• Perform OpenStack installation and fixing bugs in OpenStack components and create bugs for developers for future development.
• Perform Test in a lab environment before implement any changes to customer cloud environments.
• Worked with different component like Prometheus, Grafana and other OpenStack components.
• Supported Mirantis OpenStack from version Mitaka - Queens.
• Performed OpenStack and Ubuntu patching and system hardening to provide a secure environment for internal and external customer clouds.
• Schedule Webex and calls with customer to debug and troubleshoot issues and provided step by step solutions for a fix.
• Created automation script using bash and python to control node maintenance and migrations.
• Supported customer questions and maintained the SLA agreements to achieve the customer and company standards.
• Participate in on-call rotations to support Serv1 and Serv2 cases on weekends.

PROFESSIONAL EXPERIENCE

Confidential

Cloud Deployment Engineer

Responsibilities:

• Performed deployment with RHEL and Confidential OS on Confidential X7 and HP DL Gen 8 and 9.
• Worked on building the APP deployment projects on multiple PODs in DC.
• Performed version control using git on DNS related record.
• Worked on quality and consistent cloud hardware deployment across all data centers.
• Collaborated with other operations teams to ensure Cloud infrastructure is up-to-date and optimized.
• Gained familiarity with Confidential Data Center environments.
• Used Bash Script for-loop to perform system maintenance and updates.
• Worked with bitbucket and git for DNS update on the Confidential data center environment.

Confidential

System Administrator

Responsibilities:

• Worked with standalone or clustered Linux server from build to mission critical environment.
• Provided support in various OS (RHEL, CentOS, AIX, And HPUX) related troubleshooting and configuration.
• Participated on on-call support during or after shift for 24X7X365.
• Supported Home depot Stores servers and availability and scheduled maintenance windows (RFC) for minimum or no downtime.
• Used puppet management tool for re-deploying Hadoop cluster and policies
• Performed vMotions on VMs for better performances and worked with various teams for VM Host Server issues.
• Supported VMware ESX & ESXi(5.0-6.0) hypervisors and VMware on data resource pool.
• Supported Middleware team for Start and Stop of WAS and conman services for IBM Web Servers.
• Maintained Hadoop Hardware cluster and work with bad HDs in cluster.

Confidential

IT Engineer/System Analyst

Responsibilities:

• Gather ed and document business requirements from business stakeholders and co -ordinate with development teams for implementation.
• Contributed in end- to -end system & regression testing for new HP web store and provided data validation support.
• Collaborated with client, project manager and other team members to gather data for projects.
• Responsible for maintaining the integrity of the SQL database and reporting any issues to the database architect.
• Assisted in creating and presenting informational reports for management based on SQL data and reporting tools like Tableau, and Crystal report.
• Worked with SE to assess and perform recovery security vulnerabilities which are reported by customer in lab environment.
• Investigated and troubleshoot with LINUX (RHEL 4, 5, 6, 7) and UNIX (HP-UX 11.11, 11.23, 11.31) platform issues and hardware issues on mission critical server.
• Utilized various scripts, tools, and commands along with problem solving skills to isolate and alleviate issues Confidential the operating system and hardware levels.
• Maintained multiple aspects of the Unix/Linux environments including network, SAN, HA Clusters (VCS, Service Guard, SGLX), applications, groups, users, and security configurations.
• Support multiple types of filesystems using LVM, VxVM, and NFS.
• Performed fixes on VMs with VMware vCenter Server application and fixed virtualization issues.
• Supported various UNIX and LINUX build and re-ip task during the split of the company.

Confidential

Linux System Administrator

Responsibilities:

• Involved in installing OS, software, monitor performance, applying patches and troubleshooting alerts and performed rebuilt with rescue fc14 and fc4 images on Linux servers.
• Investigated on network or system outage on multiple sites and provide valuable information in the ticketing system with the resolution.
• Managed the VMware environment in ESX and ESXi hypervisors, and vSphere and vCenter Server issues.
• Solved issues with Cold, Suspended and Storage vMotion migration between servers.
• Troubleshot issues with network tools like ping, netstat, traceroute, mtr, nslookup, etc.
• Organized hardware alerting /monitoring system and troubleshoot the faulty hardware in NOC and remotely utilizing the remote hand service.
• Functioned with JBODs and supported in replacing and recovery process on varies sites.
• Worked with PK (Peace Keepers) and PAW (Primary Alert Watcher) for monitoring the systems and network alerts.
• Communicated with support teams to keep the services ongoing for 24/7 and resolved network related issues on site and colocations to maintain SLA environment.
• Connected with engineering team to regarding new issues and upcoming projects and developments.

Confidential

Solution Specialist

Responsibilities:

• Performed the installation of VMware hypervisor and clients software on host machines.
• Troubleshot all network related issue in Linux and Windows platforms.
• Created and Maintained VM templates and monitor the alarms from vCenter Server.
• Installed Active Directory into Windows server and setting the DNS services.
• Supported and troubleshoot the cellphones and network devices.
• Worked with customer on call and guided the troubleshoot steps.
• Completed tasks, duties and projects assigned by management efficiently.