Salesforce Developer/Admin Resume Sunnyvale, CA - Hire IT People

SUMMARY

Overall 8 years of experience and around 3 years in Salesforce.
3X Certified Salesforce Administrator and Developer with background as a Product Engineer (Developed, Planned, and produced) in the Electronics Industry.
Expertise in Product Life Cycle Management, and leveraging those skills to build scalable, quality products through collaboration with colleagues.

TECHNICAL SKILLS

Salesforce SaaS Products (Sales Cloud, Service Cloud, Non - Profit Cloud)
Salesforce Application Development
Programmatic Development (Apex, Visualforce, HTML, CSS, JavaScript (beginner), Java (Intermediate)
SOQL, SOSL, Databases (SQL Server)
Reports and Dashboards
Salesforce Lightning Experience
Salesforce AppExchange

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer/Admin

Responsibilities:

Design and Develop LMS App, Co-ordinate projects, maintain timesheets.
Developing a Learning Management system for Candidates and guide them to select a career learning path and provide resources accordingly.
Involved in requirement analysis, design, end to end Code development and Code Review for the Learning Management System (Launch Pad) using Salesforce Lightning Platform.

Confidential

Salesforce Admin

Responsibilities:

Explore ways to specific requirements, prepare documentations, customize Salesforce platform, figure out syncing issues with the integrated software.
Managed deployment lifecycle of new changes from development to test to production using Change Sets.
Created productive documents which will be used by rest of the team to have a better understanding of the related system; Salesforce.com CRM.
Efficiently handled mass deduplication of objects.
Designed and Deployed process automation tools like Workflow Rule, Process Builder, and Flows.
Develop, test and revise custom reports and dashboards to meet operational requirements.
Explored the ways to configure unique processes such as partial soft credits, affiliated contacts, etc.
Figured out syncing issues of Rally bound with the external service and let the provider make changes in the software.

Confidential

Salesforce Admin

Responsibilities:

Customize Salesforce platform, figure out issues related to syncing with the integrated software.
Involved in third party app integration issues with Salesforce and resolved them.
Created forms using Formstack in Salesforce for volunteer follow up, Donor information etc.
Worked on with Mailchimp integrated with the platform.

Confidential, Sunnyvale, CA

Salesforce Support & Admin

Responsibilities:

Provides support for corporate event management for managing teams, registration, ticketing, and Email campaigns etc.
Customer facing role and worked on a Salesforce pilot project.
Coordinated the administration of event management application, understood customer needs, and guaranteed delivery of commitment.
Worked on Salesforce pilot program to develop event management app in Salesforce and tested the Salesforce app in user mode.

Confidential

Assitant Engineer

Responsibilities:

Planning, scheduling and supporting the production and ensuring the same for smooth and efficient delivery of the products.
Responsible for making plans and schedules to meet various quotas, such as determining the needed workers, equipment to use, etc.
Developed manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing methods and equipment on daily basis to produce high quality products with reduced downtime and outages.
Used SAP PP module for Production Planning to create production and procurement schedules for finished products and component materials.
Used SAP PP to investigate negative inventory of stock management, invoice verification for posting invoices.
Released ‘Production versions’(Work orders) which lists BOM and Routing(sequence of operations performed at the work centers) for a sales order batches to track goods movement from procurement till finished goods.
Created product package schedules by complying with packaging instructions for exporting the goods.
Collaborated with multiple departments including Product Development, Production Technology, Purchase & Logistics, QA, Finance and Shipping.
Establish safety procedures and environmental regulations for employees. Develop best practices to improve production capacity, quality and reliability.