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Netbackup Engineer Resume

Dallas, TX

SUMMARY:

IT Professional with highly effective team participating skills and broad - based experience in NetBackup, Project Management, team facilitation and staff development including pre-analysis, business analysis, design, testing, implementation, integration and support. Valuable asset to any project with the ability to lead team through all phases of task from implementation through completion while maintaining excellent written and verbal communications to all parties involved .

AREAS OF EXPERTISE INCLUDE:

  • Backup Engineer - Design, update and monitor the backup infrastructure while protecting the clients data Project Management - Define business requirements prior to and throughout the project life cycle
  • Responsible for staff metrics which included completion time, customer satisfaction, response time, visits to resolve issue, and any other requirement from the SLA.
  • Prepare Training Agenda s and facilitate the flow of information to end clients.
  • Ability to develop visionary, revenue generating, business plans
  • Oversaw 5000 internal & external clients
  • Planning, developing, and implementing software technology solutions drawing from extensive project management experience
  • Designed processes to help groups identify all tasks required to maintain and exceed inter-department assignments
  • Building, installing, and supporting all hardware, software, servers, workstations, and networks

CORE COMPETENCIES INCLUDE:

Networking: Novell 3.x/4.x, Windows NT 3.x/4.x Server & Workstation, Windows 2000, 2003, 2008, Unix/Linux

Platforms: DOS, Novell, Windows NT, Windows 9.x, 2000, XP, Vista, 7, 2003, 2008, Unix (AIX, Solaris), Linux

Software: Microsoft Office 97, 2000, 2007, 2010, 2013 & XP, Lotus 1-2-3, Quattro Pro, Visio, Microsoft Project, WinBatch, Lotus Notes 3.x, 4.x, 5.X, cc Mail 2.x, 6.x, 8.x, pcAnywhere, LanDesk, Microsoft SQL Server 6.5, ArcServe 6.5 for NT, ArcServe 5.1 for Novell, Lotus Organizer 2.x and 4.1 G.S., NetBackup 5.x, 6.x, 7.x, PureDisk, Data Domain, Veeam, Backup Exec, Networker, Avamar

Hardware: Compaq Proliant Servers, Compaq Laptops, Toshiba Laptops, IBM Laptops, Dell Laptops, HP Desktops, Fluke, ADIC Autochanger DLT, Dell Servers, HP Servers, IBM 3584, StorageTek

EMPLOYMENT HISTORY:

Confidential, Dallas, TX

NetBackup Engineer

Responsibilities:

  • Netbackup Engineer responsible for managing 18 environments, 5000+ client servers
  • NetBackup 5230 ( 6 Master ), ( 14 Media ), Windows ( 3 Master ), ( 6 Media ). Solaris Master & Media
  • Tape Libraries: IBM 3584, IBM 4500, Quantum i500, StorageTek
  • Responsible for all backups, projects, tasks, troubleshooting, CRM, RTO’s, disaster recovery
  • Leverage NetBackup Enterprise 7.7.3 via PureDisk, Advanced Disk, Basic Disk, AIR & Tape for VMware, Windows, Oracle (RMAN), NDMP, Solaris, Linux & AIX clients.
  • Design and collaborate documentation with team
  • Additional environments I am responsible for are Backup Exec, Veeam, Networker, Avamar
  • Data Domain are used to stage backups, duplicate to tape ( SLP ) and replicate to a remote site to disaster recovery

Confidential, Chicago, IL

NetBackup Engineer

Responsibilities:

  • NetBackup 5230 ( 2 Master ), ( 4 Media ) Svr. Windows ( 2 Master ), ( 6 Media ) Svr. Solaris Master & Media Svr
  • Quantum Tape Library ( 3 ) supporting 1800 slots. IBM 3584 Tape Library (2) supporting 1200 slots.
  • Responsible for all backups, projects, tasks, troubleshooting, CRM, RTO’s, disaster recovery, server builds.
  • Leverage NetBackup Enterprise 7.6.1.1 ( Upgraded from 7.5.0.6 ) via PureDisk, Advanced Disk ( NetApp NDMP ), AIR & Tape for VMware, Windows, Oracle (RMAN), NDMP, Solaris, Linux & AIX clients.
  • Design and collaborate documentation with team
  • Worked on NetApp Storage, Hitachi Storage, IBM Storage to provide DataStores and LUNS

Confidential, Chicago, IL

NetBackup Engineer

Responsibilities:

  • NetApp VTL 700 - Monitoring (Actions Required, Logs), Virtual Tapes (Import From Shadow Tape Pool) work in conjunction with IBM TS3500 tape library. Create team documentation, Assist team so NetBackup can see the tapes.
  • Responsible for projects, tasks, troubleshooting, CRM, RTO’s, disaster recovery, server builds.
  • Leverage NetBackup Enterprise 5.x, 6.x, 7.x, 7.5 to protect the client’s applications and data.
  • Design documentation while training colleagues.
  • Setup/Configured Netbackup Master/Media servers in Unix and Windows
  • Worked on Symantec 5020/5030 appliances and EMC Data Domain.

Confidential, Oakbrook, IL

Project Coordinator & Customer Relationship Manager

Responsibilities:

  • Work with fortune 500 companies in managing projects to disseminate hardware and software to the customers
  • Build customer relationships with internal/external customers and vendors
  • Perform pre - analysis based on scope of business to determine which equipment is needed for the customer while lowering total cost of ownership and increasing productivity.
  • Communicate to project team daily objectives and status while maintaining an upbeat atmosphere
  • Lead entire project life cycle from initial development to post project follow-up while meeting deadlines
  • Provide case study by analyzing business needs while determining best practices to lower costs on an on going basis.

Confidential, Chicago, IL

Group Manager & Project Manager & LAN Administrator

Hardware: Desktop HP, Compaq, IBM and IBM laptops;

Software: Lotus Notes 4.x/5.x, Excel, Word, Access, Project for 97/2000, Outlook 97/2000 & XP, Windows NT 4.x, 2000 clients, Lotus 1-2-3, SMS and WinBatch,

Responsibilities:

  • Responsible for multiple roles within the company that included Project Management, System Administration and Help Desk Administration for 24+ sites throughout the Midwest, West and East Coast.
  • Ownership for various high impact projects, with responsibility for accountability metrics, milestones, communication, documentation, and training support for all users involved.
  • Coordinate resources to ensure project needs are addressed and effectively assign tasks and deliverables to team members
  • Working experience in definition, design, development, and implementation of business information systems projects.
  • Engineered, tested, integrated and supported the following products to 1500+ clients:
  • Mail to Lotus Notes 4.x Client Migration - Lotus Organizer 2.x to 4.1 conversion
  • Internet Explorer 5.5 - Palm Pilots (IBM Workpads/Palm M500)
  • Speedscan document imaging project - AT&T Global Network Dialer
  • Lead project teams and effectively utilize internal and external resources to achieve project objectives
  • Define development strategy, objectives, timelines and milestones for assigned projects.
  • Develop and maintain project schedules/timelines
  • Setup internal project meeting/conference calls with resources
  • Follow-up and communicate with QC team members on status of certain bugs and tasks via change management.
  • Effective communication and coordination with other departments within company as well as clients at the jobsite

Confidential, Northbrook, IL

Lotus Notes Administrator

Responsibilities:

  • Responsible for the management, maintenance and support of multi - server, multi-platform enterprise-wide messaging Infrastructure, including E-Mail, Calendaring and Scheduling, virus protection, performance monitoring, tuning, and capacity planning with Lotus Notes.
  • Troubleshoot issues as necessary, including performing hands-on correction of problems and participation in rotating on call responsibility.
  • Assisted clients with special needs and problem resolution
  • Utilized analytical and project management skills to establish logical processes, ensuring follow-through to completion, followed change management procedures, and maintained documentation.
  • Supported 12-Lotus Notes Servers, while taking responsibility for the design and implementation of backup servers spanning 80+ Lotus Notes Servers.
  • Performed troubleshooting on Windows NT 3.51/4.0 Server connectivity and domain problems.

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