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Sr. Server Engineer Resume

Houston, TX

PROFESSIONAL SUMMARY:

  • Proactive, customer - focused Systems Engineer and Consultant, with 16+ years supporting business-critical operations for leading organizations, including Confidential, LyondellBassell, Entergy, Shell. Broad-based systems skills range from installing CPUs to implementing VMware and managing a 2000-server Data Center.
  • Innovative thinker, able to bring creative ideas to difficult or high-pressure situations.
  • Keen aptitude for both learning and applying new concepts quickly.
  • Productive contributor to team efforts, with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.
  • Effectively analyze problems/requirements and generate cost-effective "quick-fixes" as well as long-term solutions.
  • Dynamic personality that is able to think quickly when presented with a new challenge.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. Server Engineer

Responsibilities:

  • Documentation of Legal Systems
  • System Support (VMware 4.x, 5.x)
  • Citrix XenDesktop 5.6
  • Server
  • Legal Software - iManage, Juris, Time Matters, Filesite vRanger Support and Troubleshooting (Backup Solution)
  • Dell Hardware and Software
  • MPLS, Hosted Exchange Administration and Troubleshooting
  • Remote Admin of systems (Server and Users)

Confidential, Bellaire, TX

Director of IT

Responsibilities:

  • Location infrastructure design
  • Server management
  • Telecommunications management
  • Vendor Management f staff
  • OpEx & CapEx budget experience
  • Functional & Technical blend

Confidential, Sugarland, TX

Sr. VMware Engineer

Responsibilities:

  • VM Guest Builds and installation on ESX Host
  • Troubleshoot connectivity on Rig around the globe
  • Documentation and implementation of new processes and procedures
  • Remote Administration of servers on Rigs via Satellite connection
  • Standardize hardware for new Rigs coming online.

Confidential, Houston, TX

VMware Engineer/VDI Engineer/Citrix Engineer

Responsibilities:

  • VMware vSphere, ESX 4.1, 5.1 Adminstration - Guest Creation and Decoms
  • VDI Image Management - Updates, Patching, Configuration, Optimization
  • Citrix 5.5 - Administration - Pool Creation, Troubleshooting, User Management, Machine management, Administration using Desktop Director web GUI, Search function in Desktop Studio
  • Project Planning - Tech Stack upgrade (Peace - Hansen), DEB Migration Test to PRD, Cactus server refresh. India team connection to project completion steps.
  • Remote troubleshooting and issue resolution via Remote Assistant within Citrix
  • Documents created to train supervisors and end users on systems.
  • Travel to sites for on site support for vendors

Confidential, Houston, TX

Server/Desktop Engineer - Windows 7 Migration

Responsibilities:

  • Plan, Assign, and supervise the process of getting the packages deployed
  • Planning, collaborating with team members on packages that require multiple angles to get certified for upgrade/update
  • Use of SCCM to deploy applications to new Windows 7 systems (Physical and VDI)
  • NetIQ for group management
  • Documentation through the use of Team Share (SharePoint)
  • Remedy for CRQ creation. Asset management. iDeliver
  • Global Prioritization of software deployments per Support Org and tester availability
  • Refresh/Recompose VDI/Physical systems after application has been certified for upgrade
  • VDI troubleshooting/Configuration Manager Troubleshooting (Package Advertisements)
  • Slipstream installation of failed software packages onto system for testing of functionality
  • Review and follow up on timelines to make sure that project is on track

Confidential, Houston, TX

Exchange Administrator - e-Discovery

Responsibilities:

  • Strategic planning of route on recovering and extracting mailboxes
  • NetApp Single Mailbox Recovery
  • Extract emails from NetBackup backups and export them to a .PST file
  • Documentation on the mailboxes that have been exported to .PST
  • Combine multiple .PST into one for eDiscovery

Confidential

Windows System Administrator

Responsibilities:

  • Windows Patching using LANdesk
  • Backups using Backup Exec 2012 - File restores and job processing
  • Symantec Endpoint Protection 11 management and deployment
  • VMware 5.0 vSphere 5.0 - Windows Snapshot management (Patching)
  • QNAP iSCSI setup and deployment
  • Remote Administrator Dameware 7.0, Remote Desktop

Confidential, Texas City, TX

Sr. Support Engineer

Responsibilities:

  • Plan, design and follow through on Server builds and Decommissions
  • Planning Lab workstations and Server upgrades to maintain integrity of equipment so no data was lost or accidents would result
  • Perform daily checks of systems (Active Directory, Symantec Endpoint Protection, System log, SCOM, MOM Alerts, Active Batch, GPO, Security)
  • Remedy Ticketing to complete support tickets that are created
  • Administration of Windows (Physical and Virtual) - Remote Desktop
  • Perform backups (Netbackup 7.1)
  • Administration of Symantec Endpoint Protection 11 including deployment and setup
  • Documentation of work performed daily and monthly including Audit
  • Creation of technical documents for
  • Plan the best route to follow on major releases of update and patches for a server to maintain baseline security of infrastructure
  • Server 2008, VMware vSphere 4.1 (Create and Management of guest)
  • Project Management of task on Business LAN and LAB LAN
  • Patch Management using EMC Ionix SCM Configuration Manager
  • Deployment of WYSE terminals and update through ECM

Confidential, Little Rock, AR

Sr. Server Engineer

Responsibilities:

  • Keep systems within the ESP (Electronic Security Perimeter) NERC-CIP compliant.
  • Passage of Several Federal background checks - Transmission of Power - SCADA
  • Linux Patching Checklist and Patching Procedure documentation.
  • Create CRQ, Management, and CET and CAB meetings weekly
  • Plan, design and follow through on Server builds and Decommissions
  • Security Patch Discovery documentation
  • Security Patch Evaluation on new patches
  • Security Patches review - Windows, OpenVMS, Tru64
  • Operations on Windows 2000, 2003, RHEL4 and RHEL5, including SAT server, and Kickstart Server. VMware 4.0 support
  • Troubleshoot issues on RHEL 4, 5.4, and 5.5, Windows
  • Recommend the best route to follow when patching and updating server and storage hardware/software
  • HP Storage Works operations with scheduled tape removals and swaps - NetBackup 6.0

Confidential, Tucson, AZ

VMware Infrastructure Implementation Consultant

Responsibilities:

  • Implement new VMware server in environment for mining company’s development department.
  • Maintain high professional level while interacting with customer
  • Set KPI so customer knew how project was going (Server Completion, Network Completion)
  • Set budgetary Goals for Project, both Hardware, Software, and Labor Cost
  • Create, Walk Through documentation, Train Client making sure documents were user friendly.
  • Setup switch with multiple VLAN, management console
  • Implement 3 ESXi 3.5 Servers attached to Dell Powervault 220s running RAID 5
  • Setup 10 Virtual Machines on the ESX server and test networking, using both images and also Full OS installs - Patch Servers went needed using both Windows Updates and WSUS.
  • Setup and configuration of Windows Server 2008 Enterprise x64 to Sun SQL 2005
  • Dell Power Edge 2950 servers
  • Plan, design and follow through on Server builds and Decommissions
  • Installation and configuration of vCenter Client and vCenter Server.

Confidential, Houston, TX

Support

Responsibilities:

  • Maintain Professional Level of communication between T-Systems, Shell address any issues that may arise
  • Set Key Goals while in the rollout phase of the project (Employees Trained, Hardware handed out, Employee data migrated)
  • Help with the installation and setup of Wireless and Wired guest VLAN on Cisco 2950 Switches and Cisco Wireless AP
  • Image Laptops via Empirum software - Perform post installation steps after image completes
  • BlackBerry Enterprise Server management of users - Activate news users when needed.
  • Train users on new hardware rollouts - Provide any in class help when needed.
  • Provide network troubleshooting on L2 and L3 Cisco Switches, ASA5505 and also proxy issues.
  • Provide Tier III on all current desktop issues on the 1st and 9th floors.
  • Implementation of File Server, and Print Server, HP Server with full EMC Clarion access
  • Administration of Windows 2003 server and also SAN storage environment.
  • Asset management of all new hardware that is rolled out
  • Conform to SOX procedures on any new hardware that was received.
  • Reconfigure Cisco 2900 Wireless AP to work with new network configuration.

Confidential, Iowa City, IA

Windows System Engineer

Responsibilities:

  • Windows Server 2000/2003/2008 Build and Administration
  • Active directory administration with User creation, and user assignment
  • Virtual Center 2.5 Administration with creation of Virtual Machines within a farm. Administration of EMC and NetApp SAN using the web interface.
  • Documentation on new projects that were working and being transferred from Dev to Production.
  • Use of TSM version 5.5.06 for Windows Server 2003, and version 5.3.06 for Windows Server 2000. Run manual system state backups, and also Incremental backups when there was a failed backup notice.
  • Perform On-call rotations with documentation of what happened while on-call.
  • Use of HP Site Scope to monitor and troubleshoot servers.
  • Use of HP OpenView to monitor and troubleshoot servers.
  • Use of Microsoft Baseline Security to make sure that servers were patched to current patches.
  • Use of Service Center to resolve issues and task assigned to engineer.
  • Vendor relations, in ordering new hardware for new systems.
  • Virtualization from Single Host machines to Virtual Machines.
  • Use of Avocent to remotely administrate severs.
  • Use of DRAC.

Confidential, Houston, TX

Enterprise Systems Operations Analyst

Responsibilities:

  • Data Center monitoring of Windows servers, SAP, HP-UNIX and Data Protector applications.
  • Escalate when needed via Remedy, and Phoenix.
  • Use Data Protector to monitor, aborts, restarts, and start ad hock backup and refresh jobs.
  • Use HP OpenView to monitor HP-UNIX databases and take action when a critical errors comes up.
  • Monitor Exchange Server Clusters worldwide and make sure that MailQ was within normal acceptable ranges. If the server was accepting mail, Log onto the Exchange server that we had access to and run a session to see more. If this was unsuccessful escalate to Exchange on-call team.
  • Use Microsoft Management Console for Exchange troubleshooting
  • Use Remedy to perform task that clients of the EHAT division of Chevron want completed and update when tasks have been finished.
  • Use Net IQ App Manager to track errors on Windows based servers and some Unix based servers. Perform task when errors appear and document and escalate when needed.
  • Use Site Scope to monitor the status of company web sites Intranet, Extranet, and Internet sites. Perform troubleshooting procedures when a site appears and does not clear in a set time amount. This includes recycling the Application Pool in IIS, and furthermore stopping IIS and terminating DLLHOST processes and the starting IIS again.
  • Use Net IQ Security Manager to view and document any security breaches within the company. Escalate if needed.
  • Use of VMware to administer virtual severs. Capture virtual images of servers to be able to restore back to a point. Bounce virtual servers using RDP to resolve issue that come up. Management of Snapshots on EMC storage device.
  • Light Administration of files on NetApp SAN devices, including recovery of files.

Confidential, The Woodlands, TX

System Administrator/Communications Manager/Project Management;

Responsibilities:

  • Network Proficiency doubled
  • Successful implementation of new mail server that does not crash weekly.
  • Perform Gap Analysis of new mail server and production server. Create report via Excel
  • Administration of Active Directory on Windows 2000 Server and Server 2003 including user creation, group policies, user shares, and access rights, and creating logon scrits
  • Application Support of Windows 2000,2003, Veritas, MAS90 Accounting Software, MAS200 Accounting Software MS Office
  • Gained knowledge of the cross-platforms (Apple, and PC).
  • Project Management and design and the implementation of new servers on the network, both locally and remotely. Setup RAS and VPN connections to the servers to allow remote access.
  • Successful reconfiguration of the network Setup and Secured Wireless
  • Install, configure and apply updates Microsoft Office XP and 2003
  • Perform capacity analysis and capacity
  • Cut Long Distance by more than 60% by combining LD carriers
  • Implementation of ISDN/PRI circuits at several locations
  • Found errors from the vendor on Lake Charles Xspedius bill which equaled $2000.00 per decrease in monthly bill.
  • Vendor Management throughout 21 locations.
  • Perform and implement new Primary Domain Controller. Install software and create partitions (OS, Data, Shared). Setting up role for each of the server. PDC being the main server for authentication and running backups with Vertias Backup Exec 10. The secondary PDC or BDC would be the backup server for authenications if the main server failed and also the server that would house the network applications; MAS200, ADP Payroll PC, and shared financial folders.
  • Asset Management throughout the 21 location that the company has currently. Assets including Servers, Workstation, Phone Systems. Spreadsheet details such as: Where the system is located, who is working on it, Serial numbers, Warranty, Software License
  • Creation of Excel spreadsheet showing all the companies asset and location of equipment. This also included the services that are each the companies locations. It shows PBX system, client computers, and software. Telephone numbers, and address of location
  • Support Dell PowerEdge 2850 Server, Dell PowerEdge 1600 Server, Dell PowerVault 220s, Dell Optiplex SX620 Client PC.
  • Perform soft Administration of Solaris 10 for the Miles 33 server for gridding Yellow Pages within the book. Performing patch installation when they are due.
  • Implementation and configuration of PowerVault 124T Autoloader. Reconfiguration of Veritas Backup Exec 10, with Remote Agents. Administer tapes and making sure that the nightly backup is sent off site each morning so that a copy is always off site. Administer the label and inventory of the tapes and make sure they are in the correct partition on the Dell PowerVault 124T Autoloader using LTO3 tapes..
  • Perform system maintenance by running disk clean up, running disk defragmentation. Manage folders and data that is within each of he folders. Managing cross platform folders and making sure they are assessable.
  • Provide written and oral communication to both Higher Management and also vendors that are currently contracted to work on a project. Provide both written and oral statements on the work that is going to be performed and what is expected from the vendor or contractor. Detail timelines and what needs to be completed my certain dates.
  • Update and manage website using PHPmadmin, and MYSQL. Add news to the main page as well as set user profiles and permissions for the Intranet. Perform light changes to the website using Adobe Dreamweaver
  • Project Plan implementation of MPLS, and VoIP network throughout 19 locations using a ShorTel phone system.
  • Setup Server redundancy by having the Primary and Secondary servers in the corporate office replicate to servers located in Northern United States using Wide Area File Services.

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