SUMMARY

• Extensive hands on experience in the design and implementation of Office 365/Azure/Cloud solutions, Lync 2010/2013 to Skype for Business/Teams, BES 12 to Intune, Active Directory, Microsoft Exchange Server deployments, Azure Active Directory, and Active Directory Federation Services (ADFS).
• Extensive experience deploying PowerShell scripts to migrate 20,000 on - prem exchange 2010/2013, Lync 2010/2013, Skype for Business, BES 12 users/shared/resource mailboxes to O365/Azure Active Directory, Microsoft Intune, Microsoft Teams, troubleshooted pre and post migration issues.
• Designed and implemented hybrid migrations to Exchange Online from environments that contain multiple Active Directory Forest environments and multiple Exchange organizations. Migrated 20,000 users/mailboxes to O365, managed post migration issues and various O365 licenses.
• Extensive hands on experience researching, architecting and deploying MIM/FIM (Forefront Identity Manager/Microsoft Identity Manager) in Dev, QA and production environments to automate users provisioning/deprovisioning, Group Management, password registration, reset and unlock and privilege access management. Managed identities using variety of products including Microsoft FIM/MIM
• Strong knowledge and experience of the Identity and Access Management platform framework and functions including FIM/MIM architecture overview and its components.
• Strong knowledge and experience to Integrate AD, Domino, Lotus Notes, SAP platform with FIM solution, Designing and implementing SET, MPR, WORKFLOW in FIM/MIM Portal and synchronization process in FIM/MIM in order to integrate Source and Target Platforms
• Strong experience in PowerShell Scripting to create/Delete/Querying/Modifying FIM Service Resources and Performing Bulk Operations including in C# or VB.NET to build MA/MV rule Extensions.
• Strong knowledge and experience with Different type of MA's Creations, configurations, FIM Schema updating, Data & Attribute Flow setup, Understanding of Sync rule, Configure run profiles and.dll extension file setup configuration for Advance Sync rules including managing the inbound and outbound Synchronization flows across multiple data sources
• Strong knowledge and experience in configuring and managing the Management Agents including Troubleshooting on MA agent sync and connectivity issues, managing the attribute flows, provisioning, and projection rules
• Strong knowledge and experience with FIM/ MIM Infrastructure operations like Backup and Restore of FIM Synchronization Service, FIM Service, FIM Portal Configurations, .NET Rules Extensions.
• Extensive hands on experience deploying/managing/administering and migrating MS Exchange 2003/ 2007/2010/2013 to MS Exchange 2007/2010/office 365/exchange 2016 servers from Lotus Notes, GroupWise, Send Mail and other messaging systems. Recently migrated 32,000 State of Georgia Novell users from Novell 6.5/7-Windows XP to Exchange 2007/Windows 7 and in previous project migrated 60,000 Exchange 2010/Windows 2008 users to Exchange 2013/Windows 2012.
• Extensive hands on experience researching, architecting and deploying MIM/FIM (Forefront Identity Manager/Microsoft Identity Manager) in Dev, QA and production environments to automate users provisioning/deprovisioning, Group Management, password registration, reset and unlock and privilege access management. Managed identities using variety of products including Microsoft FIM/MIM and Sun Identity Manager tool.
• Excellent skills deploying/managing/supporting servers on Windows NT/ 2000/2003/2008/2012 including but not limited to Exchange 2003/ 2007/2010/2013 , SMTP gateways, Domain Controllers, Global Catalogue servers, FSMO Roles, sites, replication, KCC, Kerberos, certificates., FRS, DFS, users, groups, PKI and Group Policies.
• Extensive hands on experience architecting, deploying and administering mobility infrastructure comprised of BES (Blackberry Enterprise Server), MaaS 360, GOODS including but not limited to upgrades to new versions, SP’s, compliance/audit updates, escalated end user issues related to Blackberry devices. Recently upgraded to BES 10 from BES 5, MaaS 360 from GOODS.
• Extensive hands on experience architecting, deploying and administering SEV (Symantec Enterprise Vault) archiving, email journaling, CA and DA infrastructure including but not limited to upgrades to new versions, SP’s, compliance/audit updates, escalated end user issues related to email archiving, CA and DA. Recently upgraded to EV 11 from EV 10, completed EV 11 training. Last year upgraded to EV 10 from EV 9.
• Extensive hands on experience architecting, implementing and managing virtualization solutions with VMWARE ESX 2.x/3.x/4.x servers. Managed three virtual centres each comprised of three ESX /2.5, 3.5 servers hosting 15 to 20 VM’s.
• Extensive Hands on experience deploying/managing/supporting RDBMS like Oracle 7.34/8i, SQL Server 2000/2005/2008 , Pervasive SQL on UNIX, Novell and Windows platform including but not limited to applications setup, disaster recovery, backup/restore, export/import, SQL queries and procedures.
• Extensive hands on experience architecting, deploying and managing network security, disaster recovery & backups and hygiene solutions with products from McAfee, Microsoft Forefront/Antigen, Message labs, Postini, NetIQ, Symantec and Barracuda.
• Extensive hands on experience deploying/managing/supporting antivirus/anti-spam solutions with MS Exchange Antigen 7/8/9 SP1, Symantec Mail Security, Barracuda, McAfee Groupshield, Message labs, Postini on MS Exchange 55/2000/2003/2007/2010 including but not limited to standard and clustered environments, archiving and compliance solutions with Symantec Enterprise Volt (SEV).
• Extensive hands on experience deploying and managing Forefront Identity for exchange including FIM Portal, FIM Sync engine, FIM Service to centralize identity management and manage user passwords reset and lockouts issues.
• Extensive hands on experience deploying upgrades on Forefront Security for Exchange and managing.
• Extensive hands on experience deploying upgrades on Forefront Protection for Exchange and managing production issues.
• Extensive hands on experience troubleshooting configuration issues on Forefront Threat Management Gateway and managing.
• Extensive hands on experience deploying Forefront identity and Access management server (now Microsoft Identity and Access Manager) to manage directory synchronization across dissimilar email infrastructures.
• Extensive hands on experience deploying and managing Antigen 9 (now Forefront Protection for Exchange) on 2 seven node and one 5 node Exchange 2003/Windows clusters.
• Extensive hands on experience designing, deploying and administering Microsoft Operations Manager (MOM), SCOM (System Centre Operations Manager) to proactively monitor servers, workstations and network devices and SCCM (System Centre Configuration Manager) to deploy applications and (Service Packs) SP’s. Excellent experience setting up notifications, alerts and running day to day operations of MOM/SCOM.
• Extensive hands on experience deploying/managing/supporting Novell Netware Servers including but not limited to file and printing, applications, Managewise, Zenworks and migration from Novell Netware 6.5/7/Groupwise /XP to Exchange server 2007/Outlook 2010/Win7.
• Strong project management skills, extensive experience deploying/implementing small to large scale infrastructure development projects ranging from few thousands to 2 million dollars.
• Extensive experience deploying, managing high availability solutions on Windows 2008/Exchange 2010, Windows 2003/08/Exchange 2007, Windows 2000/Exchange 2000, Windows 2003/Exchange 2003 with MSCS and NLB clustering.
• Extensive experience deploying/managing/supporting Citrix Meta Frame Server including but not limited to applications setup, client profiles, printing and TCP/IP.
• Strong experience deploying/managing/upgrading infrastructure including but not limited to LAN/WAN, wiring closets, switches, Hubs, Routers and VLANS.
• Expertise deploying/managing/supporting DNS including but not limited to zones, name resolution, host, other records and conditional forwarding.
• Experience deploying/managing/supporting firewalls including but not limited to CISCO PIX, Check Point, ISA 2000/2004/2006 policies, ports and protocols.
• Experience deploying/upgrading/managing network security, anti-virus and anti-spam products including but not limited to Symantec, Trend, Antigen, McAfee, Ninja and CA Etrust.
• Strong experience deploying/managing/supporting windows 95/98/NT/XP/Win7 clients including but not limited to Ghosting client images, applications and networking.
• Excellent experience deploying/managing/supporting IIS 5.0/6.0, outlook 97/98/2000/2003/2007/2010 including but not limited to Web sites, virtual directories, Outlook/OWA/Outlook Anywhere, MAPI/POP3/IMAP4, SSL/normal client connectivity problems.

PROFESSIONAL EXPERIENCE

Confidential

IAM Engineer

Responsibilities:

• Managed MIM infrastructure for migration to Saviynt IDM
• Developed and Managed Dev MIM environment
• Managed data flow from Saviynt to VDS to MIM in Dev/QA/PROD environment
• Completed required testing
• Exported VDS connector and extensions to PROD MIM environment
• Implemented SQL optimization and increased FIM service Full import/Full Sync to 600%
• Troubleshooted escalations related to provisioning/deprovisioning from Saviynt, VDS to MIM and downstream Systems
• Troubleshooted escalated incidents related to projections and provisioning
• Implemented required changes in “AllinOne” script and other Dll’s using PowerShell/c#.
• Documented the environment

Confidential

Migration Consultant

Responsibilities:

• Manage large scale MS Exchange 2010/2013/Office 365 Windows 2012/Azure, Lync 2010/2013, SKYPE for Business, BES 12 email infrastructure including but not limited to SP's, RU's, monthly and compliance/audit related upgrades.
• Designed and implemented Exchange 2010/2013, Lync 2010/2013, Skype 2013, O356/Skype for Business/Teams/Intune hybrid environment and migrated 20,000 users/mailboxes from on-prem to O365/Azure Active Directory.
• Manage Exchange 2010/2013 infrastructure including all upgrades and production issues
• Manage BES12/Android/Intune mobility infrastructure including all upgrades and production issues
• Manage Lync 2010/SKYPE infrastructure including all upgrades and production issues
• Manage Active Directory infrastructure including all upgrades and production issues
• Manage Azure environment including all upgrades and migrate Exchange 2010/2013 to Office 365
• Developed migration process and PowerShell scripts to migrate Exchange 2010/2013 to Office 365
• Developed migration process and Powershell scripts to migrate from Lync 2010/2013/SKYPE 2013 to SKYPE for Business/Teams.
• Developed migration process and Powershell scripts to migrate from BES 12/Android to Intune.
• Migrate users from Exchange 2010/2013 to Office 365/Azure and manage post migration issues/escalations
• Migrate users from BES 12/Android to Intune and manage post migration issues
• Migrate users from Lync 2010/2013, Skype for Business/Teams and managed post migration issues related to Outlook and Skype/Teams/Intune connectivity.
• Manage AAD connect connector for Active Directory to Azure sync.

Confidential

Systems Engineer/Architect MIM/Exchange/Office365

Responsibilities:

• Manage large scale MS Exchange 2010/2013/Office 365 Windows 2012/Azure email infrastructure including but not limited to SP's, RU's, monthly and compliance/audit related upgrades.
• Engage vendor Microsoft for escalated end users and other Exchange 2010/2013/Office 365 production issues.
• Manage large scale Active Directory (AD) infrastructure with Dev and Prod environments
• Installed prerequisites and Deployed Microsoft Identity Manager Synchronization service on Windows 2012 R2 in Dev and Prod environments
• Installed prerequisites and Deployed Microsoft Identity Manager Service and Portal including Sharepoint foundation libraries 2010 SP2 on Windows 2012 R2 in Dev and Prod environments
• Configured Sharepoint permissions and site collections/farms for Microsoft Identity Manager
• Deployed SQL server 2014 on Windows 2012 R2 and setup permissions in Dev and Prod environments
• Deployed and configured Management agents in Dev and Prod environments
• Extended AD schema to accommodate attributes requirements for Microsoft Identity Manager
• Extended Microsoft Identity Manager (MIM) metaverse schema to accommodate attributes requirements for AD and Human Resources
• Implemented export and Import attributes mapping for Human Resources and AD Management agents
• Deployed Synchronization profiles (Full Import, Full Sync, Delta Import, Delta Sync, Export) for Microsoft Identity Manager
• Installed Microsoft Identity Manager workflow activity libraries (MIMWAL)
• Deployed Xpath, MIMWAL and RCDC’s to customize user and group objects in MIM portal
• Deployed Visual Studio 2015 and created management agents (MA) and Metaverse Rules Extension Dll
• Deployed PowerShell management agents and scripts to provision/deprovision users mailboxes/remote mailboxes in Office365 and legacy exchange 2010/2013 environments, create service tickets in SNOW (Service Now), provision/deprovision users in Lync/Skype and assign telephone lines.
• Configured inbound and outbound synchronization rules, sets, workflows and MPR’s to implement Group management through portal
• Build test labs to verify Microsoft Identity Manager features
• Extensive use of PowerShell scripting to execute admin tasks for AD, Exchange, Office365/Azure and Skype for Business
• Researched, designed and implemented Microsoft Identity Manager 2016 in Dev and Prod environments to implement automatic user provisioning/deprovisioning, Groups and Privilege accounts management, password registration and reset management. extended AD and metaverse schema to add attributes needed for mapping HR attributes
• Investigated and troubleshooted escalated end users issues related to email transport, TLS, Outlook connectivity
• Completed Exchange 2013 training and Microsoft certification exam.
• Completed MIM 2016 training at Microsoft training center.

Confidential

Senior Technical Systems Analyst

Responsibilities:

• Deploy Exchange 2013 servers on Windows 2012 R2 for ongoing migrations to Exchange 2013 from Exchange 2010
• Deployed additional Exchange 2010 servers on Windows 2012 as needed for capacity expansion
• Engage vendor Microsoft for escalated end users and other Exchange 2010 production issues.
• Manage large scale BES (Blackberry Enterprise Server) infrastructure including but not limited to SP's compliance/audit related upgrades.
• Deployed BES 10 servers on Windows 2012 R2 servers for migration from BES 5.
• Recently upgraded to BES 10 from BES 5 and decommissioned all BES 5 servers.
• Recently upgraded to MaaS 360 from GOODS for enterprise and decommissioned all GOODS servers.
• Manager large scale SEV (Symantec Enterprise Vault) email archiving and journaling, CA, DA infrastructure including but not limited to SP's compliance/audit related upgrades, backup to NetIQ appliances.
• Deployed EV 11 servers on Windows 2012 R2 servers for migration to EV 11 from EV 10.
• Recently upgraded to EV 11 from EV 10, some sites still undergoing upgrades.
• Deployed applications and SP’s through SCCM.
• Managed large scale IronPort Infrastructure including but not limited to troubleshooting email transport issues, sender, recipient filtering, accepted/relayed domains, SPAM management, SMTP queues, patches and upgrades, TLS.
• Investigated and troubleshooted escalated end users production issues related to email transport, TLS, Outlook 2007/2010/2013 , Blackberry, MaaS, GOODS, archiving, CA, DA and IronPort appliances.

Confidential

Systems Engineer

Responsibilities:

• Implemented connector for HR application Workday
• Developed project phases
• Installed MIMWAL
• Installed Visual Studio for MA Rules Extention
• Configured connector and run profiles in Dev, QA and Prod domains
• Documented runbook for MIM operations reference
• Customized portal with XOML and RCDC

Confidential

Migration/Infrastructure Architect

Responsibilities:

• Attended daily client meetings and discussed migration road-map and migration issues and strategy.
• Developed migration schedule and migration lists and send to stake holders
• Developed communications and other documents for end users for day after migration
• Send day after migration logon instructions to users
• Developed strategy to migrate/sync Novell data to Windows file servers.
• Deployed Quest tools and migrated/sync user accounts from Novell e-directory to Active Directory.
• Developed migration consoles VM’s on VMWare Sphere 5 and sync Novell e-directory and Active directory and Novell volumes and Windows Folders
• Deployed quest tools and migrated 32000 user workstations Windows XP/7 Workgroups to Windows 2008 domains/AD, processed profiles and desktop resources.
• Used IIS Manager to investigate exchange virtual directories configuration, OWA connectivity and other exchange issues
• Send migration lists to clients and other stake holders
• Handled day after migration escalated issues related to user mailboxes/email access, shared and meeting room mailboxes.
• Investigated issues related to user setup, DCs’ replication in sites and services and cross domain trusts in Active Directory
• Pre-staged migration lists for workstation and file system migration using Windows Powershell scripts/Quest QAD tools
• Managed ACL's to user/shared data using security groups
• Researched and deployed Forefront Identity Manager to manage user accounts lockouts and passwords reset issues.
• Deployed FIM to allow end user reset/unlock their passwords installed Forefront Identity Manager workflow activity libraries (FIMWAL)
• Customized FIM portal with XOML, FIMWAL and RCDC
• Followed ITIL best practices to manage incidents, problems and changes.
• Extensively used Microsoft Network Technologies (TCP/IP, DNS, WINS, DHCP) to troubleshoot mail flow and other Escalated issues
• Handled day after migration escalated issues related to workstation logon/application access, e-mail access, GroupWise Archives and so.

Confidential

Messaging Consultant

Responsibilities:

• Managed large scale Microsoft Exchange 2007/Windows 2003 infrastructure comprised of 22 CCR cluster mailbox servers, 14 Hub Transport, 10 CAS, 6 Edge and 10 e-mail journaling servers including but not limited to applying service packs/update rollups, seeding, scripting and day to day operational issues and maintenance.
• Deployed Active Directory mmc like ADUC, ADSIEDIT, DSSITE, Domains and Trusts, certificates to troubleshoot exchange configuration, Active Directory replication, cross domain/forests trusts, user accounts, security groups and other AD issues
• Design and implemented projects involving deployment of service packs/update rollups for Forefront Security for Exchange Server and upgraded forefront security for exchange to forefront protection for exchange 2010.
• Managed large scale IronPort Infrastructure including but not limited to troubleshooting email transport issues, sender, recipient filtering, accepted/relayed domains, SPAM management, SMTP queues, patches and upgrades, TLS
• Used IIS Manager to investigate exchange virtual directories configuration, OWA connectivity and other exchange issues
• Worked on new Confidential data centre design project.
• Deployed Microsoft Forefront identity and access manager to manage directory synchronization across dissimilar email infrastructure.
• Managed Symantec Enterprise Vault (SEV) infrastructure including but not limited to upgrades, SP’s, escalation from end users and backup to NetIQ appliances.
• Extensively used Microsoft Network Technologies (TCP/IP, DNS, WINS, DHCP), w orked on escalated issues/level 3 incidents related to Outlook, Exchange 2007, Enterprise Vault, Symantec Brightmail spam appliances.
• Followed ITIL best practices and managed changes/incidents/problems related to service packs/update rollups for Forefront Security for Exchange Server and Forefront protection for exchange 2010.
• Managed small exchange 2007 environment comprised of single SCR cluster including but not limited to scripting, applying service packs/update rollups, scripting day to day operational issues and maintenance.
• Worked on escalated issues/ level 3 tickers related to outlook, exchange 2007, backups, restores involving recovering storage groups, Public folders, OCS (office Communications Server), email and SPAM.
• Supported day to day operational issues for Blackberry Enterprise Server (BES) (like delayed emails on BES and so) and provisioned users on BES.
• Deployed applications and SP’s through SCCM
• Managed operational issues related to public folders.
• Managed small mixed exchange 2010/2003 environments comprised of single 2010 SCR cluster and few exchange 2003 servers including but limited to applying service packs/update rollups, scripting, backup/restore and public folders.
• Worked on escalated issues/ level 3 tickers related to outlook, exchange 2007, backups/restore involving recovering storage groups, public folders, OCS (office Communications Server), email and SPAM.
• Managed operational issues related to public folders.