SUMMARY:

Provide outstanding customer service with proven cutting - edge IT experience within most IT environments.

PROFESSIONAL EXPERIENCE:

DataCenter Engineer

Confidential, Morrisville, NC

Responsibilities:

• Assist customer with break fix issues from UCS B-series, FI’s server hardware, firmware upgrades, performance issues, network connectivity, policy templates, order parts “RMA” cisco. Work with Cisco support to addresss high level issues.
• VMware esxi host upgrades, verify UCS C-series compatibility, replace hard drives, address vCenter issues, performance, storage access, installs, check logs, upgrade Certificates, verify configs and best practices . Work with VMware to address high level issues
• Netapp Storage Assist customers CIF, NFS, ISCSI & FC volumes, luns, connectivity of LIFs, increase volumes, delete snapshots, view autosupports logs, order parts RMA, update firmware SP and any performance issues. Work with Netapp on any high level issues.
• Strong understanding Network protocols
• Have good communication and customer interaction skills.

Windows VMware Engineer

Confidential, Raleigh, NC

Responsibilities:

• Administering Windows 2000/ 2003, 2008 and 2012 Servers in multi - national transient trust domain environment
• Use vCenter 6 to configure, check performance, vMotion, HA, DRS assign & add storage, take snapshots, trouble shoot VM s, updating templates, patching of ESXi severs and VMs with VMware Update manager
• Migrate physical servers to virtual new environment P2V & V2V
• Configure UCS B series blades with ESXi, assign service profile along with SAN storage, assign uplinks on FI 6200 s
• Configure DHCP, DNS, IP addressing, Firewall (windows) Powershell scripts
• Configure/Create VM s using AZURE & AWS, check performance.Have worked on VSAN 6.5 cluster, configuration and maintenance all flash
• Assisted with proof of concept NSX 6.2, performed install of NSX manager, Controllers, prep ESXi (vib install)
• Create vxlan networking, transport Zones, logical switch, DLR and ESG
• Have good understanding of Cisco Nexus 2k, 5k, 7k and MDS as relates DataCenter. vPC, fabripath,, OTV, FC and FCoE
• Support of Citrix environment 4.5 and 6
• Have good communication and customer interaction skills.

VMware Engineer

Confidential, VA

Responsibilities:

• Configure Dell R620 servers and install vSphere 5.1
• Configured storage on Dell MD3200 series SAN unit fior ISCSI access
• Perfrom simple vCenter install on Windows 2008 server
• Migrate physical servers to new environment and create additional VMs
• Setup HA for failover, Update Magager for patching and vSphere Data Protection for VM backup
• Provide training to existing staff along with documentation.

EMS System Engineer

Confidential

Responsibilities:

• Enterprise Active Directory engineer correct issues with Active Directory, OU s and Domains
• Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS..
• Work Remedy tickets to resolve issues at Enterprise level.
• Use ACAS system for patching of Domain Controllers across Enterprise.

VMware Engineer

Confidential, Arlington, VA

Responsibilities:

• Providing VMware 5.1 training and documentation to Confidential .
• Standing up ESXi 5.1 vshpere host along with storage.
• Install and configure vShpere 5.1 vCenter, SQL Database.
• Setup VMware View 5 environment connection server and composer linked to vCenter
• Setup Update Manager, vCops (Foundation), vMA.
• Trained Coast Guard and contractors on subjects of HA, DRS, storage (iSCSI) affinity rules, resource pools
• Using Teradici PCoIP Management Console for thin client setup.

VMware Engineer

Confidential, Maryland

Responsibilities:

• Planning conversion to VMware View currently performing testing Vsphere 5.1 and View 5.
• Performing study of current workstation environment using LiquidWare Statusphere
• Testing Liquidware Profileunity with Window 7
• Performing VMware Virtual App testing.
• Provide Documentation on installs of LiquidWare Stratusphere Hub & Database
• Point person for Stratusphere & VMware View

Vmware Engineer

Confidential, MD

Responsibilities:

• Configure Dell 610 servers BIOS and install ESXi 4.1 software
• Configure VCenter, Clusters, HA, DRS, power management, create affinity rules, switches, vlans, datastores software/hardware iscsi connections.
• Configure Dell Equallogic storage luns to present to vcenter
• Manage\Trouble shoot Active directory accounts and group policies
• Use SCCM 2007, to push most Desktop apps, WSUS
• Provide training to existing staff along with documentation

VMware Engineer

Confidential

Responsibilities:

• Inventory customer site and gather all pertinent information to perform upgrade.
• Configure Netapp management and access ports Lacp / VIF access along with storage volumes and LUNS for VMware Datastores
• Configure Nexus switch with port channels to Netapp and servers
• Configure Dell 710 servers and install VMware 4.1
• Install ESX host, create two clients one with SQL 2008 server and the other VCenter
• Migrate existing virtual and physical servers to new environment
• Setup DRS and HA rules for failover and power management
• Provide training to existing staff along with documentation.

System Administrator

Confidential

Responsibilities:

• All aspects of Systems Administration to include but not limit to Microsoft 2003 Active Directory domain, WINS, DNS, print queues.
• Daily administration of Exchange 2003 and Outlook Web Access.
• Veritas Backup Exec 8.6 & 9 Backup / Restores.
• Maintain Systems Availability and perform regular maintenance on equipment.
• Proficient at hardware maintenance and troubleshooting of various Dell Server, LTO tape library, fiber switch, and SAN.
• Maintaining virus / security requirements by the Confidential .
• Provide user and Microsoft Exchange account maintenance.

Network Engineer

Confidential, Herndon, VA

Responsibilities:

• Install and configure a Microsoft Windows server on VMware 4.1 ESX servers as application, web and database servers
• Setup Active directory OU’s, users, groups (security & distribution), printer objects, group policies and login script using VB.
• Recover a failed server, ensure server are current with firmware, drivers, patches and security updates.
• Secure a server for local and remote access, create /restore an image of a server.
• Oversee the administration of user accounts
• Trouble shoot server network connectivity issues
• Configure network printer queues and assign appropriate access. Other duties include file and print services Exchange2003

Network Administrator/Engineer

Confidential, Rockville, MD

Responsibilities:

• Provide outstanding customer service support
• Manage over 500 Windows 2003/ Novell network users, using Microsoft Administrative tools & Novell Console1 tools to create user ids, granting access rights to files, drive mappings, create containers objects
• Manage GroupWise accounts (email) using Console1, creating account, change passwords, grant proxy rights, correct problems with user database using GroupWise utility and research and correct any error messages.
• Support SQL 2000 servers, applying patches, reboots and backups using VERITAS Backup Exec 9.1
• Perform both Windows & Novell backups using VERITAS Backup Exec
• Identify networking issues with servers and workstations using basic TCP/IP utilities.
• Create Group Policies for Desktops
• Provide remote support using VNC.
• Providing Desktop Support, operating systems (win2k and XP), installing various applications, Microsoft Office, IBM 3270 emulation, McAfee 8.5 etc.
• Push/install Microsoft updates and patches, resolve spyware and virus problems thru research and downloads from the internet.
• Identify server, workstation & printer hardware failures, order replacement parts and install.
• Create Dell desktop/laptop ghost images for different departments.
• Create/update and resolve trouble ticket.
• Create procedures, do weekly status reports.
• Perform Virtual Server 2005 R2 testing, creating cluster, testing new operating systems