SUMMARY

• I am a well - qualified Cloud Professional with demonstrated success identifying organizational needs and leading the development and implementation of emerging technologies to improve information security, productivity, quality, and operating performance.
• The scope of my responsibility has included the entire project management lifecycle, from initial needs assessment and technology evaluations through vendor selection, internal systems development, global deployment, pilot testing, quality review, technical and user documentation, and full-scale implementation.
• Cloud Engineer with over 8 years of experience in Windows Administration, Configuration Management, Continuous Integration, Continuous Deployment and Cloud Implementations.
• Hands on experience in Azure Development, worked on Azure web application, App services, Azure storage, Azure SQL Database, Virtual machines, Fabric controller, Azure AD, Azure search, and notification hub.
• Designed, configured and deployed Microsoft Azure for a multitude of applications utilizing the Azure stack (Including Compute, Web & Mobile, Blobs, Resource Groups, Azure SQL, Cloud Services, and ARM), focusing on high - availability, fault tolerance, and auto-scaling.
• Expertise in Microsoft Azure Cloud Services ( PaaS & IaaS ), Application Insights, Document DB, Internet of Things (IoT), Azure Monitoring, Key Vault, Visual Studio Online (VSO) and SQL Azure.
• Developed methodologies for cloud migration, implemented best practices and helped to develop backup and recovery techniques for applications and database on virtualization platform.
• Extensive involvement in Designing Azure Resource Manager Template and in designing custom build steps using PowerShell.
• Designed and developed Cloud Service projects and deployed to Web Apps, PaaS, and IaaS.
• Configured SQL Server Master Data Services (MDS) in Windows Azure IaaS.
• Manage different AZURE environment for provisioning of Linux servers and services executed by the providers.
• Good at Manage hosting plans for Azure Infrastructure, implementing & deploying workloads on Azure virtual machines (VMs).
• Expertise in Microsoft Technologies including ASP.Net Web Services, XML, XSLT and Ajax.
• Optimized SQL Server for ASP.NET internal enterprise application. Setup Windows Workflow to work with insurance application processing in ASP.NET.
• Expertise in Design and Development of Interfaces, User Controls and Custom Controls
• Experience in handling various backend data sources like MS SQL Server 2000/2005/2008 , MS Access and XML, XAML Data source.
• Diverse experience in all phases of software development life cycle (SDLC) especially in Analysis, Design, Development, Testing and Deploying of applications.
• Proven ability to analyze problems, root causes, and develops innovative solutions to business challenges and streamlining operations.
• Expertise in RDBMS including MS SQL Server, MS Access with thorough knowledge in writing SQL queries, Stored Procedures, Views, Functions, Packages, Triggers, Testing exception handlers, Cursors & tables and objects types.

PROFESSIONAL EXPERIENCE

Confidential

Cloud Support Engineer

Responsibilities:

• Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
• Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets.
• Designed VNets and subscriptions to confirm to Azure Network Limits.
• Exposed Virtual machines and cloud services in the VNets to the Internet using Azure External Load Balancer .
• Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.
• Implemented high availability with Azure Classic and Azure Resource Manager deployment models.
• Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
• Setup Azure Virtual Appliances (VMs) to meet security requirements as software based appliance functions (firewall, WAN optimization and intrusion detections).
• Utilized NSGs for layer 4 Access Control List (ACLs) for incoming and outgoing packets.
• Used firewall appliance where requirements call for layer 7 security models.
• Leveraged VNET system routes and underlying route table that holds Local VNet Rules, On-premise Rules, Internet Rules and IP Forwarding as design basis.
• Designed User Defined Routes with custom route tables for specific cases to force tunnelling to the Internet via On-premise network and control use of virtual appliances in the customer's Azure environment.
• Associated routes with Virtual networks via the route table per relationship constraints.
• Managed IP Forwarding for VMs and role instances acting as virtual appliances.

Confidential

Azure Cloud and Office 365 Support Technician and Engineer

Responsibilities:

• Troubleshoot issues with Office 365 mailboxes utilizing the Office 365 Admin Center.
• Serve as an Office 365 Global Administrator.
• Assist with mail flow troubleshooting including message traces/message tracking.
• Extensive knowledge of PowerShell used for Office 365, ExchangeOnline, Skype for Business and management.
• Build PowerShell scripts, as needed.
• Serve as a File System Administrator, restoring folders, creating new file systems
• Serve as a Domain and Enterprise Administrator.
• Use Microsoft Azure Active Directory to manage user accounts, computers, groups, objects, and containers and identity management.
• Create Group Policy Objects for an enterprise environment and assist with Group Policy Management and troubleshooting.
• Maintain Active Directory integrated DNS.
• Migrate a BIND DNS server to a Windows environment.
• Maintain DHCP server.
• Assist in data center capacity planning.
• Utilize Microsoft’s Systems Center (SCCM) to remotely assist end users Assist field technicians with troubleshooting user issues, when needed.

Confidential

Cloud Administrator

Responsibilities:

• Worked on escalated tasks related to interconnectivity issues and complex cloud-based identity management and user authentication, service interruptions with Virtual Machines (their host nodes) and associated virtual storage (Blobs, Tables, Queues).
• Moderate and contribute to the support forums (specific to Azure Networking, Azure Virtual Machines, Azure Active Directory, Azure Storage ) for Microsoft Developers Network including Partners and MVPs.
• Provide consulting and cloud architecture for premier customers and internal projects running on Microsoft Azure platform for high-availability of services, low operational costs.
• Reporting to the Group Manager for technical escalations, analyse top-issues and top call drivers for the week and provide action plans to streamline processes.
• Handle escalated Support tickets till closure for MS Azure IaaS platform .
• Exposed to working with various issue severities, engaging specialized teams, close deadlines.
• Work closely with the program management / product group for info on new released features. Interact with principal owners of Microsoft proprietary enterprise products.
• Contribute and collaborate with the content development team for official documentation, tech blogs and "how-to" tutorials.
• Design lab sessions for team members to reproduce critical issue.
• Organize tech sync calls to be up-to-date on platform updates / emerging technologies.