SR Maximo Consultant Resume

SUMMARY

Confidential is a Senior Maximo Consultant who has 17 years’ experience in IBM Maximo Business Solutions.
Confidential serves as a Workflow Administrator for clients that require this functionality in their Maximo Application.
Confidential also serves as an implementer of the TRM’s product, Max Assist.
Confidential is proficient in the following versions of IBM’s Maximo products:
Maximo Asset Management, Maximo Work Management, Supply Chain Management/Procurement Management, Maximo Materials Management/Inventory Management, Maximo Contract Management, Maximo IT Service Management.
Furthermore, Confidential . Confidential is an end - user trainer. Confidential utilizes different training styles that will best suit trainee's needs.
IBM Maximo Asset Management V5.2 Certification IBM Foundations of Tivoli Process Automation Engine V7.1 IBM Certified Support Associate- Tivoli Tools and Processes
17 years of experience with IBM Maximo 4, 5, 6, 7, 7.5, and 7.6
1 year of experience participating in the IBM AITTP Training Program

PROFESSIONAL EXPERIENCE

Confidential

SR Maximo Consultant

Responsibilities:

Training and Change Management Maximo Consultant for Maximo 6 upgrade project responsible for test scripts, design and delivery of process and role based training manuals.
Training and Change Management Lead for Maximo’s Inventory and Maintenance Mobile solution (Syclo) responsible for organizing, planning, and execute training sessions for all key employees.
Work Flow Administrator responsible for configuring Communication templates, Roles, Actions and Escalations for use with creating Workflow processes as defined by client’s business requirements.
Maximo Consultant responsible for conduction one-on-one training for personnel in addition to providing Customer Service support.
Maximo Consultant responsible for gathering customer requirements for Gap Analysis and Migration approach, documenting “As-Is” and “To-Be” requirements. Conducted workshops for each department and provided go-live training. Implemented Maximo Assist Page Guides to aid end-users in the upgraded system.
Training and Change Management Lead responsible for organizing, planning, and executing training sessions for all key employees.

Confidential

SR Maximo Consultant

Responsibilities:

Responsibilities included taking orders over the phone, invoicing bill of ladings, conducting inventory and reconciliation with warehouse personnel, and generating billing statements. Confidential maintained and updated the inventory databases and held the role as liaison between vendors and customers.
Confidential held multiple roles as Receptionist, Administrative Assistant, and Customer Service. As the Corporate Receptionist, Confidential handled an 18-phone line with inter-office/warehouse paging system. An additional duty was to serve as the mail handler for the Corporate personnel.
As Customer Service for the Corporate office Confidential took calls from customers and sale representatives.
As an Administrative Assistant, Confidential aided the Buyers and Managers with any help they needed which included setting up meetings, drafting correspondences and filing, etc.

Confidential

Communication Center/Control Clerk

Responsibilities:

Confidential ’s military service, Confidential held the position of a Communication Center Clerk. Her duties where to process classified/unclassified messages for all Battalions of the Camp Pendleton Marine Corps Base.
Using the Remote Information Exchange System (RIXT), Confidential manually fed written messages into an optical reader and prepared messages for transmission with adherence to standardized formats.
Confidential was also responsible for operating teletypewriters, magnetic storage/ transports, and handling cryptographic gear. Other duties where to route, safeguard, and handle disposition of Battalions’ classified directives.